Sylmar hotel guide. Independent hotel in Sylmar, Los Angeles

"Jeff fr front desk is very friendly and welcoming. The valet guy was very nice and helpful letting you know options that is best for customers as we are thinking of either doing self parking or valet service. Sorry i wasn’t able to get his name. He welcomed us back with a smile. Makes you feel welcomed. Best spot to stay when you want to go nearby studio city. Glad we stayed overnight. Worth it! "

"Great stay "

"Staff was awesome we got there early and they were able to get us a room right away such awesome customer service"

"Clean room, top notch hospitality, and right in the heart of Hollywood. Perfect."

"Very sat"

"This hotel should be given an award for flawless customer service. Nothing is more important to them than accommodating a guest, no matter what your status. I will never stay in any other hotel but the Omni in LA. And I'm a Hilton Honors member. But in LA, I'm willing to forgo points for the way this staff treats me and my family time and time again. Roberto was one of the kindest front desk agents I've ever encountered. He went above and beyond to make my stay so comfortable and then called minutes later to make sure everything was to my expectation. Is there anything else he could do. Andrea at the coffee bar - hospitality queen, charming, personable and great barista! The valets, the housekeepers, the club level attendant... top notch. Hospitality at its finest! "