Brankas, meja kerja, Wi-Fi gratis, dan seprai linen

Ulasan untuk Quest Hotel Tagaytay

3 out of 5
Quest Hotel Tagaytay
Fora Rotunda Tagaytay, Emilio Aguinaldo, Hi-way, Silang Crossing East, Tagaytay, Cavite

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 76 dari 142 ulasan" "
Penilaian 8 - Bagus. 38 dari 142 ulasan" "
Penilaian 6 - Cukup Baik. 17 dari 142 ulasan" "
Penilaian 4 - Buruk. 8 dari 142 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 142 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Maffy Escueta pada tanggal 2 Mei 2024
Dear Richard, We’re glad to hear that you had a great stay with us here at Quest Hotel Tagaytay! Our team is dedicated to making the best experience for our guests and we're so glad that you felt the warm hospitality from our staff. Thanks for choosing us - we hope to see you again soon!Warm Regards, Maffy Escueta Front Office Manager

6/10 Cukup Baik

Gary

Bepergian bersama teman
The room was clean just a little bit small especially the bathroom the safe was not bolted down. Someone could just walk out with the safe and the balcony door would not lock.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Maffy Escueta pada tanggal 31 Mar 2024
Dear Gary, Thank you for choosing Quest Hotel Tagaytay for your recent stay. We appreciate you taking the time to share your feedback with us and we apologize for any inconvenience you experienced during your stay. Rest assured that your feedback especially with our safety deposit box is duly noted and will be tended to. Again, thank you for sharing your thoughts, and I hope your future visits are more pleasant.Warm Regards, Maffy EscuetaFront Office Manager

10/10 Sangat Bagus

Pacito

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location is accessible to shopping area and restaurants.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Maffy Escueta pada tanggal 20 Mar 2024
Dear Pacito,Thank you for highlighting our hotel's convenient location near shopping areas and restaurants. We hope to welcome you back soon.Sincerely,Maffy EscuetaFront Office Manager

10/10 Sangat Bagus

Rodolfo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesomeness!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Maffy Escueta pada tanggal 28 Feb 2024
Dear Rodolfo, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Quite and easily accessible to all places to see...except for the curtains in our rooms wc has a gap in the middle should be rectified cause people can see us at night inside our room...staff was all nice and professional...over all happy with our stay...
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maffy Escueta pada tanggal 22 Feb 2024
Dear Paul, Thank you for sharing your feedback about your recent stay at Quest Hotel Tagaytay. We appreciate your kind words about our staff and their professionalism. We have noted your feedback regarding the curtains in your room and will take it into account for future improvements. We are glad to hear that you had an overall happy stay with us. We hope to welcome you back in the future.Warm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Edgardo, Antioch

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful and clean hotel to getaway from the city. The weather was perfect and its vicinity is located perfectly. We had a great overnight stay, amazing staff, and good breakfast food. We’ll definitely come back! Thanks Quest Hotel and awesome staff.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maffy Escueta pada tanggal 13 Feb 2024
Dear Edgardo, Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Warm Regards, Maffy Escueta Front Office Manager

8/10 Bagus

Elizabeth, Las Vegas

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Easy access to nearby shopping and restaurants.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maffy Escueta pada tanggal 13 Feb 2024
Dear Elizabeth, Thank you for taking the time to share your review. We appreciate your kind words about our great location in the heart of Tagaytay. Your feedback is very valuable to us. We are looking forward to welcoming you back hopefully in the not too distant futureWarm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maffy Escueta pada tanggal 13 Feb 2024
Dear Brian, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

6/10 Cukup Baik

Aireen

Bepergian bersama keluarga
Near the mall
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 30 Jan 2024
Dear Aireen, Thank you for taking the time to share your review. We appreciate your kind words about our great location in the heart of Tagaytay. Your feedback is very valuable to us. We are looking forward to welcoming you back hopefully in the not too distant future.Warm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Ann Marizze

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 28 Jan 2024
Dear Ann Marizze, Thank you for your glowing review of Quest Hotel Tagaytay! We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

8/10 Bagus

Luis M

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick Getaway Bulacan Bros.
Nice location, in between 2 malls and also near the rotunda allowing easy access going into Tagaytay and to Manila. Don’t get the rooms facing the road as it is noisy. They should soundproof the sliding doors.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 28 Jan 2024
Dear Luis M, Thank you for choosing Quest Hotel Tagaytay! We take pride in our convenient location, which allows our guests to have everything they need within reach. We appreciate your feedback regarding the soundproofing, and we will take it into consideration for future improvements. Thank you for your kind words about our hotel and we hope to welcome you back soon.Sincerely,Maffy EscuetaFront Office Manager

10/10 Sangat Bagus

Kristine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I will definitely keep on booking on Quest whenever I go to Tagaytay. I really liked this Hotel.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 28 Jan 2024
Dear Kristine,Thank you for choosing Quest Hotel Tagaytay for your recent stay. We are delighted to hear that you enjoyed your experience with us and that you plan to continue booking with our hotel in the future. Your kind words are greatly appreciated. Again, thank you and we hope to see you again very soon.Sincerely,Maffy EscuetaFront Office Manager

10/10 Sangat Bagus

Fernando

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Staff! Very professional and tries to help in every way.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 19 Jan 2024
Dear Fernando, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Marites, Springfield

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable, bright and spacious. Staff was friendly and accommodating. Highly recommend staff and food. Will def be back!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 19 Jan 2024
Dear Marites, Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Reena

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Despite the fact we were there due to my father being in the hospital, discovering this gem within a stone's throw away made the ordeal less stressful & taxiing. The staff were wonderful and the amenities were on par for Western accommodations. The grandkids and us adults were able to still explore and enjoy our vacation, but still be nearby our dad to take care of him. We'd book again there and will recommend them to family & friends!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 19 Jan 2024
Dear Reena, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope that your father feels better soon! We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Fernando

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Staff
Great Staff & support team.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Maffy Escueta pada tanggal 19 Jan 2024
Dear Fernando, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. Rest assured that the points you raised regarding breakfast will be tended to. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Carmencita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari FOS pada tanggal 25 Des 2023
Dear Ms. Carmencita,Thank you for rating us 10/10. We are glad that you had a great stay at Quest Hotel Tagaytay and we are able to meet your expectations. We are looking forward welcoming you back soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
청소상태가 너무 않좋아요.
청소상태가..너무 않좋습니다. ㅠㅠ 각별한 주의를요합니다.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari FOS pada tanggal 18 Des 2023
Dear Valued Guest.Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Quest Hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 Bagus

youngdal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOS pada tanggal 18 Des 2023
Dear Valued Guest,Thank you for rating our hotel! We are delighted to hear that you had a positive experience with us at Quest Hotel Tagaytay. We hope you’ll visit us again soon. Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 Bagus

Vesa

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOS pada tanggal 18 Des 2023
Dear Valued Guest,Thank you for rating our hotel! We are delighted to hear that you had a positive experience with us at Quest Hotel Tagaytay. We hope you’ll visit us again soon. Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 Sangat Bagus

Shugo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jayz pada tanggal 1 Des 2023
Dear Shugo, Thank you so much for your great rating about Quest Hotel. We are glad that you had a cool, comfy, and clean stay with us. We are looking forward welcoming you back here soon!Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 Sangat Bagus

Petra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2023
Tanggapan dari Maffy Escueta pada tanggal 30 Nov 2023
Dear Petra, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

10/10 Sangat Bagus

Faye

Menginap 2 malam pada bulan November 2023
Tanggapan dari Maffy Escueta pada tanggal 9 Des 2023
Dear Faye, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy EscuetaFront Office Manager

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great customer service and they great care of the costumers.
Menginap 8 malam pada bulan Oktober 2023
Tanggapan dari Jayz pada tanggal 8 Nov 2023
Dear Daniel,Thank you so much for sharing your great feedback! We are glad that you enjoyed your stay at Quest Hotel Tagaytay. We are looking forward to welcoming you back here.Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 Bagus

james

Disukai: Staf & layanan
there is a moldy smell to the room and some mildew in the shower. The bed is so comfortable.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Richard pada tanggal 29 Okt 2023
Dear James,Thank you for taking the time to provide us with feedback about your recent stay. We are delighted to hear that you found our bed comfortable; however, we are truly sorry to learn about the issues you encountered in your room. Your feedback is important to us, and we take it seriously.We understand that the moldy smell and mildew in the shower were not up to your expectations, and we want to assure you that we are actively addressing these concerns to improve the quality of our rooms. We apologize for any inconvenience this may have caused during your stay.Your valuable feedback helps us to continuously enhance our guests' experience, and we hope you will consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future.Thank you for choosing us, and we appreciate your understanding.Sincerely,Richard ReyesHousekeeping Manager

8/10 Bagus

dexter

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
Doorlock going to veranda is broken and lizard inside the room. Improvement of cleanliness as dirts in the common areas are noticeable.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari FOS pada tanggal 20 Okt 2023
Dear Dexter,Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconvenience you have experienced during your stay. Rest assured that the points you raised will be tended to. Your review will definitely help us improve our services and offerings and allow us to give you a better experience in the future. Again, thank you and we hope to welcome you back soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 Sangat Bagus

Kent

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location and well placed overall would give a 3.8 out of 5 breakfast is only downside
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari FOS pada tanggal 20 Okt 2023
Dear Kent,Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 Sangat Bagus

Yasuko

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
スタッフの対応がとても良いです。 ベッドもふかふかでゆっくり休めました。 隣のモールはさびれてるので、少し歩いてAyalaモールに行くと良いです。
Menginap 1 malam pada bulan September 2023
Tanggapan dari Annie pada tanggal 27 Sep 2023
Dear Yasuko-san,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Annie TafallaFront Office Associate

10/10 Sangat Bagus

Chua Hwee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staffs friendly I like n hotel non smoking that's very good.... I don't like is not much choice for vegetarian for breakfast
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Rhey pada tanggal 24 Jul 2023
Dear Chua Hwee,Thank you for taking time to give us a feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon!Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exceeded expectations. Food was excellent!
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Rhey pada tanggal 24 Jul 2023
Dear Kevin,Thank you for taking time to give us a feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon!Sincerely,Rhey LoricaAssistant Front Office Manager

4/10 Buruk

Mauro Jr

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
New but old
Molds everywhere inside the room. Beddings moist. Wet floor due to poor air-conditioning.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Rhey pada tanggal 30 Jun 2023
Dear Mauro Jr,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hungry but food was a satisfaction.
The staff were overwhlemed by the influx of guests last sunday who are to have their breakfast, such that nobody was manning those who are supposed to line up, thus leaving us the impression that there was no system in check. It took us almost an hour for the food to be served from the time we placed our orders.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rhey pada tanggal 30 Jun 2023
Dear Anonymous ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

Maria Avrieli, san angelo

Disukai: Kebersihan, staf & layanan
Tanggapan dari Rhey pada tanggal 27 Mei 2023
Dear Maria Avrieli ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

JHOANNE

Menginap 16 malam pada bulan April 2023
Tanggapan dari Rhey pada tanggal 27 Mei 2023
Dear JHOANNE,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 Bagus

Beverly

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Rhey pada tanggal 29 Mar 2023
Dear Beverly,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

Andrew, Newport

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay at this comfortable and clean hotel. Very short walk to the two neighbouring malls and dozens of restaurants. Central to Skyranch fun park also. Breakfast is set menu, not buffet, and could definitely be better organised, slow service and cold food one day, fast service and hot food the next. Be ready for sizeable security deposit at check in, I had to leave 3,500 Peso for three nights. Overall a nice modern, clean hotel with with friendly helpful staff.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Rhey pada tanggal 17 Mar 2023
Dear Mr. Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your concern about restaurant will be discussed with the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

6/10 Cukup Baik

Remedios

Disukai: Kebersihan, staf & layanan
The bathroom is very small. It could have been designed better. The bathroom drain did not flow properly. Even if we turned off the ac, it still continued its operation and was blowing directly towards the bed and the small sitting area. Fortunately, we only stayed one night. Overall, the staff was courteous.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Rhey pada tanggal 3 Mar 2023
Dear Remedios,Thank you for taking the time to rate us. We sincerely apologize if your stay was anything less than satisfying. Rest assured that we will tend to the areas that we need to improve on so we can provide a better stay in the future. Again, thank you and we are excited to welcome you back soon. Sincerely, Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

EVANGELINE AMBION

Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Rhey pada tanggal 3 Mar 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

6/10 Cukup Baik

Alvy Jean

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I liked the balcony of the hotel and able to go out the balcony
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Rhey pada tanggal 17 Feb 2023
Dear Ms. Aivy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Rest assured that your comment will be shared to the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 Bagus

Jhomar

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It's a couple of minutes' walk to Ayala Mall and restaurants
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Rhey pada tanggal 17 Feb 2023
Dear Mr. Jhomar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Rest assured that your comment will be shared to the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

Pamela

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Rhey pada tanggal 8 Mar 2023
Dear Ms. Vanessa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Rest assured that your review will be shared to the team as a source of motivation in delivering excellent service. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 Bagus

RIEKO

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Rhey pada tanggal 8 Mar 2023
Dear Ms. Reiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Rest assured that your review will be shared to the team as a source of motivation in delivering excellent service. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

6/10 Cukup Baik

Michelle

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Rhey pada tanggal 12 Feb 2023
Dear Ms. Michelle,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 Sangat Bagus

Consuelo

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Rhey pada tanggal 30 Des 2022
Dear Consuelo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rhey LoricaFront Office Supervisor

6/10 Cukup Baik

Patrick

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The room was clean but the CR / shower is very cramped. The noise from traffic outside was very noticeable even with the windows closed.
Tanggapan dari Rhey pada tanggal 30 Des 2022
Dear Patrick,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaFront Office Supervisor

10/10 Sangat Bagus

Julito

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location and friendly staff!!!
Tanggapan dari Reybie pada tanggal 24 Des 2022
Dear Mr. Julito,Thank you for sharing your recent experience at Quest Hotel Tagaytay. It was a great pleasure to have you staying with us and we appreciate you taking the time to provide us with your feedback on your recent stay at our hotel. Once again, thank you and we look forward to the pleasure of welcoming you again soon. Best Regards,Reybie ItingFront Office Manager

10/10 Sangat Bagus

Conrad

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
2-inch gap on window blinds which you can be seen from the outside. Bathroom is too small.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Reybie pada tanggal 24 Des 2022
Dear Mr. Conrad,Thank you for sharing your recent experience at Quest Hotel Tagaytay. It was a great pleasure to have you staying with us and we appreciate you taking the time to provide us with your feedback on your recent stay at our hotel. Once again, thank you and we look forward to the pleasure of welcoming you again soon. Best Regards, Reybie Iting Front Office Manager

6/10 Cukup Baik

Hilary

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Toilet flushes but the waste floats back. Shower area was dirty. Bathroom smelled. Layout of bathroom was very bad. You have to enter the shower before you can access the toilet bowl because the door is in the way. The coffee sachets tasted awful. The telephone can be used only by going through the front desk. There was no room-to-room calls.
Tanggapan dari Reybie pada tanggal 24 Des 2022
Dear Mr. Hilary,Thank you for taking the time to share your feedback. Please be assured that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. I’m quite embarrassed to hear about your guest room experience and completely understand the inconvenience and frustration caused. Please know that we do take these comments seriously and make sure to improve on our facilities. I do hope you give us the chance to welcome you back.

10/10 Sangat Bagus

Manuel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel and great staff, especially with early check in. Definitely will be back again.
Tanggapan dari Rhey pada tanggal 4 Des 2022
Dear Mr. Manuel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaFront Office Supervisor

10/10 Sangat Bagus

Melvin

Menginap 2 malam pada bulan November 2022
Tanggapan dari Jayz pada tanggal 8 Nov 2023
Dear Melvin,Thank you so much for your great feedback. We appreciate your time and we are looking forward to welcoming you back at Quest Hotel Tagaytay.Sincerely,Mark Jayson De ChavezFront Office Supervisor