Our stay was not relaxing due to a lot of fixing and maintenance to be done in our Ridge Rooms.
PROS:
-awesome view of Taal lake
-breakfast offers good variety of food
-Bayanihan singers serenade during breakfast
-Lounge singer entertains during dinner
-restaurant staff are friendly
CONS:
-inroom aircon dripping
-towels old, discolored, and scratchy
-room chairs are rickety
-safe was not functional
-towel rack fell when trying to hang a towel
-blackout drape fell when trying to pull-up
-room terrace with overgrown foliage
-room door alarm broken, kept alarming; we ended up using adjacent room door for access
-hallway leading to the Ridge Rooms were long, windowless, and cavelike