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"Well maintained, excellent service"

"Absolutely an unpleasant experience from when you get in, through check in and the room. There is NO lobby. Downstairs of the space is shared by the casino, commercial building and the hotel and the whole area is just not kept well, homeless people hanging by the casino entrance, playing loud music. Once you skip past the entrance and elevator to the 13th floor where the check in desk is, you hope it will get better. Hotel lobby is on the 13th floor, and pictures and the sign up front on Google Images mislead you to think that the entire building is the hotel. There are no signs for parking, I had to find a safe spot to double park, go to the 13th floor to speak to the staff only to find out they have no idea about parking. Even if the hotel doesn't offer parking, the least they could offer is nearby parking suggestions. They were clueless and one girl just left coz her shift was over. I had to figure on my own. Turned out there's a public city lot next door and with signs for the hotel elevator and floor. There were better options available at this price but I chose this coz of the location. Definitely would not recommend it."

"Very old and smelly And 6am you can hear ppl preparing meal. Anyway this is not Shangri-La. Can’t think or expect like 5stars Smelly room. Noisy, fix the aircon; pls haha aircon noise I use ear plugs. Anyway I will not visit again so fix or whatever. We went to gym and than came back the room door was opened. Abit extreme hahaha Hahaha…. Sigh Also poor communication "

"I arrived at 2:55pm. Reception made me wait the 5 minutes until 3pm to check in. That was ridiculous. Poor reception staff is the main problem. Unfriendly The best staff were at the restaurant at breakfast. Very nice. Although the food selection was limited compared with other hotels. My room was a bit threadbare with marked walls and scratched floor. "

"Arrogant staff, low level of service attitude. Penalty of NTD 200 per hour if you check out late, and NTD 200 for a lost key is highway robbery."

"Beautiful place Great service"

"Near by work"

"櫃檯人員非常有效的提供方法解決睡眠的問題。飯店也很大方的提供腳踏車讓我們能以低碳的方式遊覽台南市區，我們一家人都很開心。"

"第一次住台南便選了台南大飯店，網上評論不錯也喜歡他鄰近火車站。服務員全都很友善，行李存放服務很好（可提供冷凍服務）。對還是用鎖匙的木門有點懷疑，也似乎令對走廊的隔音不太好，而酒店房間整齊整潔，光線和床鋪我也喜歡；洗澡的熱水很夠👍有冰箱也實在加分👍 飯店附近不算很多地攤小吃，但有一些快餐店和便利店；對面有郵局如要寄信超方便，向新三越方向行6分鐘有一家好喝的咖啡店「決哥」，為了我這次旅程添上色彩。"