Hotel dekat Taman Kota Living Desert Zoo & Gardens

"We stayed here as our base for Carlsbad Caverns and Guadalupe Mountains NPs. The room was huge with two double beds and a sofa bed. There was a pool and fitness center and laundry. Super clean and new. It's on the northern side so you have to drive through Carlsbad (or around) to get to the parks. Breakfast and coffee included in the morning."

"Besides the poorly cleaned hotel, after the second day my AC went out in the room after a long day of work with temps over 100° and a horrendous smell of feces and backed up sewage rotting in these high temps. Management was notified and rather than offering another room, it was stated that I would have to wait for maintenance to arrive on site and attempt to fix the issue. Only after my supervisor who initially booked the room, refused for me to wait on maintenance was another room offered. In...

"Personnel very attentive and make eye contact, always with a smile. Rooms very clean especially the beds."

"Rooms were clean and nice."

"Huge room so space to spread out. Conveniently located close to huge Albertsons and easy access to Carlsbad Caverns. Room was clean and comfortable. Parking is on the street. Plenty of restaurants nearby. Great option for staying in Carlsbad"

"Clean, comfortable and friendly staff."

"When we booked a Hampton, we expect the Hampton quality. This hotel is far from it. With construction happening right above you, with no notice it’s happening except small signs hung in the elevator, you don’t expect the sound of your roof caving in until 7:30pm. The ice machine doesn’t work, the smell of mildew is present everywhere and the staff is rude and less than helpful. “I should’ve known about construction”…doesn’t mean I did know BEFORE booking here and the lack concern by...

"fast check in - friendly staff"

"Breakfast was great. The breakfast area was spacious. Rooms were very clean. Doors on the internal part of the hotels are always a plus and very safe. Would stay here again!"

"Excellent"

"Appreciate the amenities"

"The ice machine by our room didn't work. The other one was far. They didn't give us new towels for the next day even though we paid full price the that night. I had to walk all the way to get them and only a couple of pool towels. The staff was very nice. The 2 female karaoke bartenders were rude. Nice comfy room"

"The inside door pool is so relaxing and warm during early morning! The staff and the amenities are great. We are definitively going back to this hotel."

"The room I had was very tiny but adequate. A double bed, not queen. The desk held the microwave. There is a mini fridge. A folding chair stored in the closet was the only thing to sit on besides the bed. They advertize continental breakfast. It was minimal. I just took coffee. Very basic. Very different."

"Terrible experience, the room was dirty and ,the sheets had yellow stains , we asked to be moved to another room but it was in the same condition ,I would not recommend staying here. We rented 7 rooms"