Search Hotels Near Maplewood Park, Rochester

"Terrible experience. Had to ask for towels and toiletries. Had to ask for blankets but never got them! No coffee at breakfast, not enough coffee in room. Staff unprofessional. We had to wait an hour"

"Clean room/property and the staff were great!"

"Hair in sink , holes in wall run dwn beds were awsome ....need to put some money back in property ushually a good franchise hotel but this one was not clean ....."

"We spent 3 nights the first morning housekeeping came early morning that was the last time we saw them. TV remote didn't work, Nothing was refilled the entire time. I had to ask for clean towels.We arrived around 1130 PM and asked if they had a soda machine or somewhere we could purchase soda. I was told in the cooler. I walked to the cooler removed two 12 ounce cans of coke and asked how much they were. The gentleman said $4.00 I handed him a $5 dollar bill he laughed and said no they are $4.00 each. I paid for the soda and went to our room. The pass key did not work we had to go back to the desk every day and have the door pass keys reset. I was not told there would be a $100.00 charge on my charge card because I booked with Hotels com. The staff said if I didn't use incidentals it would be returned in around 48 hours because my card didn't match the card used to book and pay for the room. The breakfast was very nice and the area kept nice and clean. I will definitely rethink my decision the next time I book a hotel."

"Great stay"

"Breakfast was great! Parking was safe! "

"We had to move rooms because there were ants crawling everywhere, getting on our feet and the bed! There were also two long hairs on the face towels. At breakfast time, there was never any plates or bowls out for us to actually put the food on, the eggs we ordered were never brought to us. The pool was cold, the bedding was old."

"Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too"

"Wonderful will be back "