Search Hotels Near Smithgall Woods State Park, Smithgall Woods State Park

"The individual room needs updated! We had a balcony suite and all we could see was trees and solar panels! We noticed rooms where being worked on. Noisy! Staff not real friendly except for the door men. The outlets to plug in phones, etc where in terrible condition! Will probably not return to this hotel as it wasn't worth the price we paid."

"Clean room and very helpful staff!"

"Friendly staff, room was clean and quiet, central location, all restaurants and entertainment in walking distance. "

"We booked this stay for our anniversary, and the experience was very disappointing. At check-in, we were told there was no parking near our building due to events and were directed to a distant grass lot. We were also charged an unexpected $39 “lodge fee” that wasn’t disclosed at booking. The desk clerk gave us incorrect directions to our room. After walking around with our luggage and carrying it up stairs (no elevator), we still couldn’t find it. Calls to the office went unanswered. Eventually, another employee told us we were in the wrong building. Frustrated, we decided not to stay. When we returned, we were told the mistake was due to being directed to the wrong building—but we would still forfeit the cost of the room. Expedia has been unable to reach the property, and we’ve received no follow-up after 4 days. Overall, a disorganized and frustrating experience, especially for a special occasion."

"The property was nicely maintained and the staff made it easy. "

"Didn’t eat breakfast left early. Parking was acceptable "

"Friendly "

"Howard at the front desk was awesome!"

"Very nice"