6/10 Cukup Baik
Michael
Bepergian bersama keluarga
20 Agu 2025
Disukai: Kebersihan, fasilitas
I showed up five minutes early never check in but my room wasn’t ready which was understandable. The front desk receptionist told me she would give me a call so I left to do shopping with my daughter. I waited for three hours and never received a call which was confusing and frustrating. When I returned to the hotel the receptionist asked how she could help me. I replied that I was waiting for a call that my room was ready for me to check into which I didn’t receive she apologized and said she got busy which I understand but she was sitting and eating which made me feel like I wasn’t important or a valued guest. There was tape on the floor of the room as if a repair didn’t get done before renting the room out. The back of the bathroom door had tape over it as well instead of repairing it before renting the room out.
Michael
Menginap 6 malam pada bulan Agustus 2025