2/10 Sangat Buruk
Kylie
Bepergian bersama teman
30 Apr 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property had really great ratings with an emphasis on cleanliness and my experience could not have been further from this. When we walked in I sat on the couch and there was old dried food stains all over it. I let the person at the front desk when he came by my room. He told me he would ask someone from housekeeping to come by which never happened. So we just had old drive food like cheese and stuff on the couch the whole time.
The towels also had holes in them. One of the wash clothes just literally disintegrated while i was in the shower. I'd never seen anything like it. When we asked for more towels they told us we had to wait until 11am the next day to call down and ask for towels. But the phone didn't work, so not sure how we could do that. They also told us to just check by the pool, which also doesn't have towels. We eventually took the tattered towels down to the front desk to beg for more towels that weren't falling apart. They finally agreed to replace the towels, after a bunch of back and forth. The whole place also smells like old stale cigarette smoke and there are no elevators, which was fine but not ada friendly. We ended up checking out a day early.
Kylie
Menginap 3 malam pada bulan April 2026