The suite itself was quite nice, but the staff's service was really REALLY bad. Room service showed up with plates in hand, covered with tinfoil, and zero condiments (like a relative sending you home with leftovers). When we asked for napkins we were given a box of facial tissues. When we asked for salt and ketchup they said ok and then never showed. At checkout we were told that housekeeping reported that we took ONE towel (didn't, but paid anyway just to get out of there). If you don't speak Arabic or French consider yourself on your own and will have to fend for yourself for everything,