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Ulasan untuk Mason Elephant Lodge

4.5 out of 5
Mason Elephant Lodge
Jalan Elephant Park Taro, Desa Taro Kaja, Tegalalang, Taro, Bali

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 202 dari 275 ulasan" "
Penilaian 8 - Bagus. 47 dari 275 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 275 ulasan" "
Penilaian 4 - Buruk. 10 dari 275 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 275 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Andrea

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jennifer, Daytona Beach

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Facility was clean and well kept- you have limited dining and bar options but none of that was a deterrent as the experience with the Elephants was epic! Staff was great- we even met the owner Nigel- who was lovely! Highly recommend if your going to Bali
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Marie-Laure

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

SARA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay and experience here was once in a lifetime with the elephants. There is so much peace, they take great care of them and the staff is so attentive. I had amazing breakfast, dinner, elephant rides and feeding experience. Even my room was so cute and the views wow!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Alice

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Jihye

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Hazel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

fouzeddin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Fasilitas
Staying at Mason lodge was an unbelievable experience. The staff are so accommodating, exceptional service!!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

sebastian

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us!

10/10 Sangat Bagus

Serene

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was A.M.A.Z.I.N.G. From check-in to check-out. The staff are ALL top level. The accommodation is beautiful. The elephant ride was memorable. Thank you Mason Safari Park for your attention to detail in everything.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Kader

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
El desayuno muy pobre
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Frank

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience
Menginap 1 malam pada bulan November 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan November 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us!

4/10 Buruk

misae

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Suzanne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staying at Mason Elephant Lodge was such a magical experience! It was so nice to just hang with the elephants, feed them and just experience their beauty. The park is clean, the staff were all lovely and were obviously there because of their love for the elephants. Our room was really nice. They delivered a plate of fruit to our room after we were settled in. A really nice touch! We arranged to go on the sunset safari with dinner. The elephant picked us up at our room, we rode him through a forest area and arrived at our outdoor dining area for a wonderful gourmet dinner. The elephants were eating their dinner just on the other side of the fence where we sat for dinner. Honestly what more could we ask for! The lodge has a lovely pool and a couple of dining options. I expected food to cost a lot more, and found their prices to be reasonable. It really was an amazing experience!
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Léa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour fantastique ! Nous sommes juste venues pour une nuit pour découvrir l'hôtel et surtout voir les éléphants. Le parc est accessible la journée au public mais le soir, à partir de 18h un éléphant vient chercher les clients de l'hôtel pour les conduire à leur table extérieure qui donne vue sur les éléphants. C'est magique ! Les animaux sont extrêmement bien traités et nourris, c'est incroyable de pouvoir les toucher et les voir profiter de la réserve.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Sagar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is located above UBUD at TARO. Since it is secluded and dense forest you need to have your own vehicle because Gojek & Grab are not easily avilable. We had an smooth check - in & the staff was cooperative and spoke fluent English. Our room was Standard but had all the amenities of a 5 star hotel. Later the receptionist informed us that they are offering complimentary elephant ride to their restaurant for Ala carte dinner. We really loved it as the experience was amazing & new for us. We really enjoyed the ride. Next day was our check out so we asked the receptionist to arrange elephant ride at 9 a.m & they oblige. We enjoyed our ride & the elephant was very friendly & calm. My conclusion for this elephant park is that one should visit this park for an different experience and if you want to have close touch with elephants.

10/10 Sangat Bagus

Nicol

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was magical, the staff in every area were wonderful and so kind as well. I loved this place so much and will be back again.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

sylvain

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for your stay with us!

10/10 Sangat Bagus

SILVIA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely Amazing and unforgettable experience!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Alastair

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unique encounter with elephants
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Alastair

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
If you like wildlife and animals in particular this is a MUST see and stay
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Donna-Marie

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is a terrible place. We arrived after booking the 'Luxury Suite' to all be thrown into communal accommodation, one big room for our family. We had to sit in the dark from 7pm whilst our young children slept. It was supposed to be a working holiday, we were unable to work that evening. We stayed 1 night as the children were tired after the 3 hour drive. We saw the elephant trainers using excessive force on the elephants (metal spikes) which they say they do not do on the website. The elephants are also chained up for the majority of the day. The hotel agreed to refund us the 5 night balance upon checkout, and we found alternate accommodation. Now, they are saying that they told us on the day that we would not be receiving a refund. We are now trying to retrieve the agreed refund through Expedia. We are deeply disappointed and in disbelief. I would not recommend this accommodation to anybody. DO NOT STAY HERE.
Menginap 6 malam pada bulan September 2023

10/10 Sangat Bagus

Patrick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The customer service was excellent and the stafff well trained.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Silvia

Menginap 1 malam pada bulan September 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for your stay with us!

10/10 Sangat Bagus

Max

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place!
Really nice place in the Bali countryside and it comes with elephants too! You can ride, wash and feed the elephants I plus you can get a ride to dinner on one!
Menginap 4 malam pada bulan September 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying the experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Alana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was so much fun and totally cool going out to our balcony and having an elephant below.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely rooms, well appointed, excellent service and an amazing experience!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

6/10 Cukup Baik

ANGELA GARCIA

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Antiguo, parece un museo, no esta actualizado y te cobran precios exagerados , por ser Bali. No tiene logica, mucho servicio , pero no gastan en modernizar las instalaciones , que no dudo que fueran hace 20 años de lujo, pero actualmente dan un poco de terror. Precio elevadisimo.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

ZHONGYING

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
象と楽しく過ごせます。ホテル内は清潔ですし、快適です！ 1泊だけでしたが、もう少し滞在しても良かったかな、、
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Yuriko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was great but the activities are overpriced. Restaurants were good.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Louise

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for your stay with us!

10/10 Sangat Bagus

Alicia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The elephants were amazing, the grounds immaculate and beautifully landscaped. All of the staff members were very friendly and welcoming. My only concern was the mustiness in our room. The air conditioning cooled sufficiently, but there was still too much moisture, making it difficult to sleep well. I would rather have had a room with operable windows and a mosquito net for the bed.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Devi pada tanggal 6 Des 2023
Hi Alicia, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

10/10 Sangat Bagus

Kyla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 12 malam pada bulan Juni 2023
Tanggapan dari Devi pada tanggal 3 Jan 2024
Thank you for your stay with us!

10/10 Sangat Bagus

Annabelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved it! It was so beautiful and the staff is amazing. The elephant we’re cute and accessible. The wifi is working but spotty. Beautiful resort. The elephant we’re chained so that was sad to see but the tails and ears we’re going so I’m assuming they we’re happy. Anyway I hope
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Devi pada tanggal 6 Des 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Geweldig park!
Prachtig park en geweldig om de olifanten zo te zien. We twijfelden over dierenleed, maar je krijgt een informatieve introductiefilm over het park te zien, die veel uitleg geeft. Hierdoor optimaal kunnen genieten van het park en de activiteiten!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Devi pada tanggal 26 Jun 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

8/10 Bagus

Yi-Feng

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Devi pada tanggal 26 Jun 2023
Thank you for the feedback. We look forward to welcoming you on your next stay with us.

8/10 Bagus

Viktors

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отель больше подойдёт для семей и пар с детьми, есть что поделать и посмотреть. А так, нестоит этих денег. Массаж был неочень и кухня тоже желает лучшего.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 26 Jun 2023
Thank you for taking the time to giving us feedback. We apologize that your experience did not meet your expectations. We would like to hear your concern about your stay experience and to assure that we address the problem and prevent any future occurrences. We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

6/10 Cukup Baik

Amina

Disukai: Staf & layanan
Room felt old and dated. Workers are always trying to get tips. Would not recommend. Elephants are well treated overall but this is not an experience that we really enjoyed. Overrated
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 22 Jun 2023
Hi There, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

8/10 Bagus

Fabian

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Unique experience with great people and even greater elephants :)
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Hi Fabian, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Kerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing!!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Hi There, Thank you for choosing Mason Elephant Park & Lodge for your recent trip. Your feedback is valuable to us. Hope to welcoming you again in the future.

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great. Cannot comment on area around lodge as we made it a destination visit and did not go anywhere around Ubud.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Florentin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Incroyable moment passez ici , le personnel est adorable et à l’écoute , les éléphants sont très bien traiter je recommande
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Dear Florentin, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exceeded all expectations. Exceptional activities, staff, cleanliness, property, ammenities and service. We could not of asked for anything better. We all had a special stay that we will treasure. Thank you to the owners, staff and all the beautiful elephants at Masons Elephant Lodge.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Arista

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good place to stay would recommend the service was very good
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Dear Arista, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Sylvia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our second stay . It is an outstanding resort that embodies kind care to tge elephants entrusted in its care .
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Dear Sylvia, Thank you for staying with us again and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Nico-Jan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great to be so close to these magnificent animals and to be able to support their survival
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Hi Nico-Jan, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Lukas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Devi pada tanggal 7 Jun 2023
Thank you for the review. We look forward to welcoming you on your next stay with us.

10/10 Sangat Bagus

Anders, Oslo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rommene er bra men savnet balkong. Det er ikke det beste stedet for avslapping ettersom dette er et sted der veldig mange turister kommer for å se på elefanter.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devi pada tanggal 7 Jun 2023
Thank you for the review.We look forward to welcoming you on your next stay with us.