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Ulasan untuk Aster Hotel Group

3.5 out of 5
Aster Hotel Group
Minglar Str. 35, Yakkasaray District, Tashkent

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 17 dari 33 ulasan" "
Penilaian 8 - Bagus. 6 dari 33 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 33 ulasan" "
Penilaian 4 - Buruk. 5 dari 33 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 33 ulasan" "

8,4/10

Kebersihan

7,8/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Yamamoto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Yamamoto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

young-joo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가성비
가성비 좋음
Menginap 4 malam pada bulan Februari 2024

4/10 Buruk

Hakan

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Odalar temiz değildi, her tarafta uzun uzun saçlar mevcuttu, geç giriş yaptığım için bir konu hakkında bir şey diyemedim. kahvaltı ücreti ise abartılı pahalı.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Yoshiko

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
It's a small hotel and the staff are very kind. Breakfast is also delicious. It's a little off the main road, so it's central but very quiet.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Biloliddin Abdujalilov, Receptionist pada tanggal 11 Sep 2023
Dear Yoshiko Kawabata, thank you very much for leaving a feedback for our hotel. We will be delighted to welcome you again in Tashkent!

10/10 Sangat Bagus

Yoshiko

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love this hotel from builing time in Tashkent.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Biloliddin Abdujalilov, Receptionist pada tanggal 11 Sep 2023
Dear Yoshiko Kawabata, thanks a lot for your rating and comments. We are happy that you have enjoyed your stay. Hope to see you again soon!

8/10 Bagus

hyunjae

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Biloliddin Abdujalilov, Receptionist pada tanggal 8 Jun 2023
Good afternoon! We are pleased to have the opportunity to thank you for your interest in our hotel.Thank you very much for your high rating! It is always a pleasure for us to receive such. Will be happy to welcome you again in our hotel! With respect,Aster Hotel Group

10/10 Sangat Bagus

Yoshiko

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Biloliddin Abdujalilov, Receptionist pada tanggal 8 Jun 2023
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.With respect,Aster Hotel Group

10/10 Sangat Bagus

mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2022
Tanggapan dari Abror Matkarimov pada tanggal 21 Nov 2022
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.With respect,Manager

10/10 Sangat Bagus

Youngsoo

Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari Biloliddin Abdujalilov, Receptionist pada tanggal 1 Sep 2022
Good afternoon!We are pleased to have the opportunity to thank you for your interest in our hotel.Thank you very much for your high rating! It is always a pleasure for us to receive such. Will be happy to welcome you again in our hotel!With respect,Aster Hotel Group

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깨끗하고 편안해요 직원들이 매우 친절합니다
Menginap 7 malam pada bulan Mei 2022
Tanggapan dari Abror pada tanggal 4 Jul 2022
Good afternoon! Thank you very much for leaving a feedback for our hotel. We will be delighted to welcome you again in Tashkent!

10/10 Sangat Bagus

Sumblina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Aster caters for everyone and it’s not just a hote
Being a solo traveler and being completely new to Uzbekistan all the staff and the Manager helped me in every aspect of the word. At times even when they were busy they made it their priority to help me with any language barriers regarding public services. The place was kept immaculately clean. Overall it was a first class service and I will recommend it at any price per ce. My compliments to all the staff for their wonderful service and care!
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Abror pada tanggal 4 Jul 2022
Dear Sumblina, thanks a lot for your rating and comments. We are happy that you have enjoyed your stay in our hotel. Hope to see you again soon!

10/10 Sangat Bagus

eco-spectri

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Biloliddin Abdujalilov, Receptionist pada tanggal 8 Jun 2023
Good afternoon! Thank you very much for leaving a feedback for our hotel. We will be delighted to welcome you again in Tashkent!With respect,Aster Hotel Group

4/10 Buruk

Niles, Washington DC

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel is neat and clean and offers a comfortable stay. However, my stay was ruined by the front desk manager who mans the desk during the day. This person should not be in the hospitality business. He was rude and inconsiderate and could not care to help. I arrived a bit early as I had indicated. He said my room was not ready which is fair but then I could get it by paying 50% of a days charge! Then at checkout, he was dismissive and unhelpful. Did not ask about the stay or offer a cab ride. Just a mean person who also lacks communication skills. Other staff were good.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Farrukh pada tanggal 10 Okt 2019
Good Day First of all, our apologies for that discomfort that you had. My name is Farrukh, i am a Front Desk Manager, would like to know your check in date and time, in order we could check the situation. Best Regards, Front Office Manager Farrukh Juraev

10/10 Sangat Bagus

Svetlana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Приятный новый
От аэропорта доехали за 8 минут. отель новый, всего 2 года, расположен в частном секторе- соседи приличные, по ночам не кричали, а спали мы с открытыми окнами. В комнате халат и тапочки! Завтрак прекрасный : плов и овощи и мясо и арбуз, и плюшки само собой. Персонал отзывчивый и идёт навстречу- засели раньше назначенного)
Menginap 1 malam pada bulan Juni 2019

2/10 Sangat Buruk

yunghoo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
미친놈들
예약을했으나 방이 없단다 밤11시에 다른 호텔을 찾으라면서 내일 오전10시에 오라고 한다 미친놈들이 아니면 이런짓을 할수 있나?예약넘버를 알려주어도 시스텝 잘못이라고 밤11시에 로비에서 아침 10시까지 자란다
Menginap 4 malam pada bulan Juni 2019

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant modern hotel in green Tashkent
Nice clean hotel. Friendly staff. In a bit of an odd location (not close to anything) but on a nice quiet street.
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Farrukh pada tanggal 28 Mei 2019
Good Day! Thank You for such positive feedback, we are looking forward to see you! Best Regards, Aster Hotel Group Team

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is boutique hotel. So nice... All the amenities are like in big hotels Fantastic personnel
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Farrukh pada tanggal 28 Mei 2019
Good Day! Thank you for such posive feedback, we are looking forward to see you! Best Regards, Aster Hotel Group Team

10/10 Sangat Bagus

Silvia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ci ritornerei!!
Bellissimo hotel , pulito silenzioso.colazione sufficiente.staff molto cordiale e preparato
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Farrukh pada tanggal 28 Mei 2019
Grazie per il feedback positivo. Non vediamo l'ora di rivederti. I migliori saluti, Aster Hotel Group Team

8/10 Bagus

Kayhan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
2泊しましたが、タオル類は換えないどころか、そのままの状態。 以前に宿泊した人の評価カードもそのままで、わかるように机の上に置いておいたものをそのまま前の位置に戻してある始末。 フロントや朝食に不満はないが部屋の清掃担当は最悪。
Menginap 2 malam pada bulan Maret 2019

4/10 Buruk

mankee

Tidak Disukai: Staf & layanan
최악의 여행
8박 9일동안 출장을 갔는데 한국어가능과 세탁서비스라는 말에 갔다가 한국어하는 직원은 없고 세탁서비스 맡겨다가 400달러만 주고 왔네요! 확인 못한 내 잘못도 있지만 홈피에 유료 세탁서비스 라고 해야되는거 아닌가요?? 호텔측에 항의 하니까 자기 그런게 올릴적 없다고 발뺌하니 할말이 없더라요.
Menginap 7 malam pada bulan Februari 2019

10/10 Sangat Bagus

alena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is new, small but very cozy. Front desk people very polite and trying to help you as much as they can. Very good free breakfast included big variety of food. We stayed in suite biggest room in this hotel. beautifully designed room. good size. The location is good too. Hotel located on the quiet street but just a block away from the main road and close to everything. Expedia describe the suite with one double bed, in the reality the bed is king size. Very pleasant stay overall.
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari Farrukh pada tanggal 24 Okt 2018
Dear Alena Thanks a lot for such feedback, we are glad you enjoed your stay and hope to see you in our hotel soon. Aster Hotel Group Team

8/10 Bagus

Renato, Prato - Italy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ottimo Hotel a Tashkent
Bellissimo hotel , in buona posizione , nella vicinanza ristoranti e negozi , metro vicina .
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Farrukh pada tanggal 16 Agu 2018
Dear Renato Thanks for your feedback, we are glad that you enjoyed your stay and the city. We hope to see you again in our hotel. Best Regards Aster Hotel Group Team

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Staff are not professional, young, and not well trained.
Menginap 2 malam pada bulan Juli 2018
Tanggapan dari Farrukh pada tanggal 18 Agu 2018
Dear Anonymous First of all thanks for your feedback, we would like to know more about situation that makes you think that our staff is not professional. As every month we have regualar trainings on excellent sevice, and still far we had not have any issue with service. We hope to your reply as for us it is really important. Thanks, and we hope to see you again in our hotel. Best Regards, Aster Hotel Group Team

6/10 Cukup Baik

Ashish, singapore

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A new boutique hotel but does not have sense of CS though very humble staff. I guess lack of training and knowledge of hotel business. Breakfast horrible but common across the belt. Rooms are near and tidy but rarely a hotel room instead a rented house room. Location is good.
Menginap 2 malam pada bulan Mei 2018

2/10 Sangat Buruk

dudi, Orlando Florida

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My resavation
We arrived at the hotel around midnight and we had a surprise, the hotel was full and we didn’t have a room to stay, after we paid in full, we had to drive all night to find a different hotel and we had to pay double the price, I am requesting a refund on my money that I paid ASAP and I need you to pay the diferente what I payed for the other hotel thank you
Menginap 8 malam pada bulan April 2018
Tanggapan dari Farrukh pada tanggal 10 Mei 2018
Dear Guest First of all when you reserved our hotel. We immidiatley called you back and explained the situation that we can not accept any guest as problem was on system that we could not fix. You agreed to cancel the reservation. And another moment is when you reserved the room expedia charged you and we did not charge you any payment. Only thing you should do is call to expedia and request to refund. I hope your understanding. Aster Hotel Group Team

6/10 Cukup Baik

Vladimir

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
overpriced for what you get
Poor, almost dead wifi, breakfast so so, hotel is nice and clean
Menginap 3 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Ivan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Очень доволен
Всё было отлично. Гостиница новая. Сделана в европейском стиле. Огромная кровать. Всё новое и чистенькое. Приветливый персонал. Всё на высшем уровне
Menginap 3 malam pada bulan September 2017

10/10 Sangat Bagus

Linda, UK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel
A lovely hotel in a quiet area. A 10 minute walk to the metro and there are some nice restaurants close by. The staff are extremely helpful and friendly. I would definitely stay here again when I return to Tashkent,
Menginap 1 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel with amazing staff
Quiet location but close to nice restaurants. The hotel is beautiful, comfortable and very clean. The staff are the biggest asset and go over and above to ensure your stay is amazing. I recommend this hotel for a magical stay in a beautiful country.
Menginap 3 malam pada bulan Agustus 2017