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"Staff was amazing, especially Candie. Always had a smile on her face and happily help us with our requests. Breakfast was delicious and kept clean and stocked. A guest dropped a serving spoon on the floor, picked it up and started to use it to serve the eggs. The staff member immediately interceded and replaced the utensil. Our room was huge and the 2 king beds were very comfortable. Location was also very convenient to restaurants, a Walmart and a mile from downtown Blue Ridge. Highly recommend stopping in the quaint little town full of shops and restaurants. "

"My children and I were here for an overnight as we were in town to visit family. Let me say that this is the quietest hotel I have ever stayed in which was a huge welcome since we were all tired. The room was pretty clean, the bathroom walls could use a good scrub, but nothing that kept me from showering. The water was hot and the pressure was great. The beds were comfy as were the pillows. The TV lagged a little. Overall, we were very pleased and would definitely stay here again!! The staff was very friendly and helpful!"

"Yes"

"Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel next time. "

"We just needed a place to sleep. Clean quiet hotel. Breakfast was nothing fancy...but fit the bill for us. Would stay here again if in the area again."

"Yes, everyone was as described. Enjoyed the quiet and location is perfect!"

"I’m extremely disappointed with my stay. I specifically chose this hotel—and justified paying $440—for the rooftop area and gym, only to find out both were closed with zero prior notification. That alone felt misleading. Unfortunately, the issues didn’t stop there. The cleanliness of the room was unacceptable. There was visible blood on the bathroom wall, and a washcloth had what appeared to be leftover mascara or makeup on it. That is basic housekeeping that should never be overlooked, especially at this price point. I raised these concerns during my stay and requested to speak with a manager, but never received a follow-up. The lack of responsiveness only made the experience worse. Between unavailable amenities, poor cleanliness, and no customer service recovery, this stay did not come close to the standard being advertised. I would not stay here again and would caution others to confirm amenities and cleanliness expectations before booking."

"The entire breakfast needs revamped "

"I felt safe and the breakfast was good. I was hoping for biscuits and gravy but they don't do gravy. Everything was wonderful."