Resepsionis

Ulasan untuk Fincastle Motor Inn

2.5 out of 5
Fincastle Motor Inn
1690 Fincastle Tpke, Tazewell, VA

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 24 dari 93 ulasan" "
Penilaian 8 - Bagus. 40 dari 93 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 93 ulasan" "
Penilaian 4 - Buruk. 10 dari 93 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 93 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Betty

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A very nice place to visit.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari PJ pada tanggal 8 Okt 2023
Thank you for the great review. We hope you’ll stay here again.

8/10 Bagus

Tammie

Menginap 1 malam pada bulan September 2023
Tanggapan dari PJ pada tanggal 6 Okt 2023
Thank you for the awesome rating. We hope you enjoyed your stay.

10/10 Sangat Bagus

Cecil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay! Not a new “modern” Place but a great place to stay. Quiet, out of the way but accessible.👍
Menginap 1 malam pada bulan September 2023
Tanggapan dari PJ pada tanggal 14 Sep 2023
Thank you for the great review. It is nice to hear that you found our location to be quiet yet accessible. We're glad you found it to be a great place to stay, and we hope you'll visit us again. Thank you.

10/10 Sangat Bagus

Eddie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari PJ pada tanggal 14 Sep 2023
Thank you for the awesome rating.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The woman who checked me in was very friendly and asked if i would like a room close to some other motorcycle riders there as she explained how nice they were
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari PJ pada tanggal 14 Sep 2023
Thank you for the nice review. We are glad to hear of your experience of staying at our motel. We hope you enjoyed your stay, and we wish that you'll visit us again.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not luxurious by any standards but quite adequate and reasonably priced for a one night stay in a town that is not on your regular radar.
Menginap 1 malam pada bulan September 2023
Tanggapan dari PJ pada tanggal 8 Sep 2023
Thank you for the review. Our motel provides basic amenities and a comfortable place to sleep for a night in a quiet location for an adequate price. We hope we met your needs. Thank you once again for the rating and the review.

10/10 Sangat Bagus

Joe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari PJ pada tanggal 27 Agu 2023
Thank you for the awesome rating. We hope you enjoyed your stay.

4/10 Buruk

Sarah

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room was not properly clean when I entered, but when I told the front desk, she came and cleaned it. However, then the cleaning fluid smell was so strong. Also, I could hear other people's TVs. And a group of people sat outside my room in their chairs and drank alcohol and talk. It was very trashy. I would never stay there again.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari PJ pada tanggal 30 Jul 2023
Thank you for the review. We are sorry that the room was not very clean when you entered. Generally, this is not the case but we do apologize for this particular time. There is a possibility that someone had their TV volume too high, which is always something we can inform them about when you notify us about it. Many of our guests enjoy sitting outside their room and enjoy the fresh air, however, if that is something that is inconvenient to you, then please do accept our apologies. Either way, it was great to hear from you and thank you for staying at the Fincastle Motor Inn.

4/10 Buruk

True

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing. Got no other hotel choices. Only hotel in town.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari PJ pada tanggal 14 Jul 2023
Thank you for the review. We hope you enjoyed staying at the Fincastle Motor Inn.

8/10 Bagus

Russell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari PJ pada tanggal 4 Jun 2023
Thank you for the awesome rating. We hope you enjoyed your stay.

4/10 Buruk

Gary

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Get what you pay for.
Desk was friendly and polite but motel is old, outdated. The grout was nasty. Toilet tank propped up with a 2x4. Nasty old woman 2 rooms down smoking like a chimney in her doorway and my room was no smoking. Bed spread felt like a moving blanket.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari PJ pada tanggal 18 Mei 2023
Thank you for the review. We are glad to hear that the desk was friendly and polite to you. We are sorry for any inconvenience you experienced while staying here. Thank you for the review again and we hope you enjoyed your stay.

8/10 Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Fincastle Motor Inn is an older property, but very clean. I have stayed here previously and when in the area, would stay here again. It is quiet and the owners are friendly and welcoming.
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari PJ pada tanggal 16 Mei 2023
Thank you for staying at the Fincastle Motor Inn. We are happy to know that you found the property to be very clean, and the owners to be friendly and welcoming. We hope you enjoyed your stay, and thank you for the review.

2/10 Sangat Buruk

Douglas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari PJ pada tanggal 15 Mei 2023
Thank you for the review

10/10 Sangat Bagus

Brinda

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Simple rooms, not too expensive, clean, perfect for a one night stay.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari PJ pada tanggal 15 Jan 2023
Thank you for the review. We are glad you found the rooms to be affordable, and great for a one-night stay. Our housekeeper works very hard to keep the rooms clean. Thank you for staying at the Fincastle Motor Inn. We hope you enjoyed your stay.

10/10 Sangat Bagus

Ed

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari PJ pada tanggal 1 Sep 2022
Thank you for the wonderful rating. We really hope you enjoyed your stay.

8/10 Bagus

Anita J, Bakersville

Bepergian bersama keluarga
Disukai: Staf & layanan
Old needs remodeling but clean and friendly owners.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari PJ pada tanggal 1 Agu 2022
Thank you for the nice rating. It is good to know that you found the rooms to be clean and the owners to be friendly. Yes, we can use some updates. Thank you again for the good rating.

8/10 Bagus

Jan

Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Darcy

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari PJ pada tanggal 19 Jul 2022
Thank you for the great rating.

10/10 Sangat Bagus

Jack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari PJ pada tanggal 21 Mei 2022
Thank you for the awesome review or rating. We hope you enjoyed your stay.

8/10 Bagus

Jeffrey

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was clean, staff was courteous.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari PJ pada tanggal 13 Des 2021
Hi, thank you for the review. We are glad to know that you found the room to be clean, and the staff to be courteous. We hope you enjoyed your stay.

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari PJ pada tanggal 17 Okt 2021
Thank you so much for the wonderful rating. We appreciate you staying at the Fincastle Motor Inn.

6/10 Cukup Baik

Randy

Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Arvil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice for price
Menginap 1 malam pada bulan September 2021
Tanggapan dari PJ pada tanggal 26 Sep 2021
Hi, thank you for the great rating. We hope you’ll stay here again.

4/10 Buruk

Bjorn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not stay again
Old, dirty and not friendly staff.
Menginap 1 malam pada bulan September 2021
Tanggapan dari PJ pada tanggal 24 Sep 2021
We are sorry for any inconvenience you may have experienced while staying here. But thank you for the review. Have a good one.

8/10 Bagus

Barbara

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was very clean and comfortable. This is an older facility, but the owners have done some updating that makes it very nice. There is plenty of hot water for taking a shower. Everyone was friendly and helpful. I would definitely stay here again when visiting the area.
Menginap 4 malam pada bulan September 2021
Tanggapan dari PJ pada tanggal 24 Sep 2021
Thank you for the wonderful review. We try to update different items in the motel from time to time. We are glad to hear that you found the room to be clean and comfortable, and everyone to be helpful. We hope you will stay here again. Thank you for the awesome rating and review.

8/10 Bagus

Kamran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Tierra

Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari PJ pada tanggal 17 Sep 2021
Thank you for the wonderful rating.

8/10 Bagus

JESSICA

Disukai: Staf & layanan, kenyamanan kamar
For the price it was ok. It was small beds but very comfortable. The staff was super friendly. No coffee pot which was a bummer, but had a nice refrigerator and microwave. I would definitely go back just to get away.
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari PJ pada tanggal 20 Agu 2021
Thank you for the review. We are glad you found it to be ok for the price, the staff to be friendly, and also the beds to be comfortable. We only have either Queen size beds in a double-bed room, or King size bed in a single-bed room, and apologies if they were smaller than you expected. We have coffee from 6-9am in the office every morning. Currently, we do not plan to have coffee machines in the room. Sorry about that. We hope everything else worked out fine for you. We are glad to hear that you are positive about visiting Tazewell and/or Fincastle Motor Inn again.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They rooms were very clean
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari PJ pada tanggal 13 Jul 2021
Thank you for the awesome rating and review. We are glad you found the rooms to be clean, and we hope you enjoyed your stay.

10/10 Sangat Bagus

Melanie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don't let the exterior fool you
The outside looks like a run down typical small town motel but I was surprised at the redone room. I don't get all bent out of shape if the paint isn't perfect, if you want perfect go spend $300 a night in a different town. Biker friendly and has a lot of lighting. I had problems with my door and they were there fixing it in no time. Very nice owners that work hard which was very appreciative.
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari PJ pada tanggal 12 Jul 2021
Thank you for the great review. You did a nice job describing our motel and situation. Yes, we've been trying to keep the rooms updated from the inside more than any other parts of the motel. We also got a major metal roofing job done this past year. Our doors have electronic locks, which means every once in a while, the batteries might die, the readers may freeze or become dirty, and the wires might loosen up a bit, all of which means we have to update locks every so often. We are glad you found our staff to be working hard. This review and rating means a lot to us, and as such, we are very thankful of you. We hope you'll visit us and stay here again.

8/10 Bagus

Bodil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari PJ pada tanggal 22 Jun 2021
Thank you for the wonderful rating.

8/10 Bagus

Chris

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
#VAMM21
Hotel is clean, but it needs a bit of updating. Shower works fine, bed was comfortable. Not the moat secure rooms. Many rooms had issues with the locks.
Menginap 3 malam pada bulan Juni 2021
Tanggapan dari PJ pada tanggal 14 Jun 2021
Hi there, thank you for the review. I am glad you found the hotel to be clean. Yes, we need some updating but the rooms have not had any security issues in 13 years. We understand that the locks can be updated though. Thank you for staying here.

10/10 Sangat Bagus

Grady

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing staff!!
The staff is AMAZING. So very gracious, kind, and considerate. Fresh coffee every morning, and they allowed us to park out motorcycles under the sidewalk awning just outside our door. Additionally, because I had an emergency that caused me to leave earlier than expected, they went over and above to assist me in getting a refund for the night I was not able to stay, even though I knowingly booked with a no cancellation rate. Truly classy folks, and they love bikers!!
Menginap 2 malam pada bulan Juni 2021
Tanggapan dari PJ pada tanggal 10 Jun 2021
Thank you for the awesome review. Reviews like this make our day. We are more than happy to allow bikers to park close to their rooms as our motel is open from the outside. We are sorry that you had to leave earlier than expected due to an emergency, but we hope everything worked out fine for you. We do not see a point in charging for nights you do not stay, however, there is a cost of losing another potential customer who could have booked that same room when it was reserved under your name. For such reasons, we have our policies in place. Yet, we try to refund whenever possible for better customer satisfaction and experience. Anyways, thank you once again for the awesome review and also for staying at the Fincastle Motor Inn. We hope you'll stay here again.

8/10 Bagus

Josh, Grundy, va.

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking right outside our room door. Staff was very helpful and dining was within 3 minutes of out stay
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari PJ pada tanggal 26 Jan 2021
Thank you for the positive review. We really appreciate it. We are glad to hear that you found the staff to be helpful. We hope you enjoyed your stay and that you will visit us again.

8/10 Bagus

Robert

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The pillows were very small and the rooms were not very good. The room is a little worn out and needs to be updated.
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari PJ pada tanggal 16 Des 2020
Hi there, thank you for the feedback. I am sorry to hear that you did not find the rooms to be very good, and the pillows to be small. We do plan to update the pillows sometime, and also keep updating the room from time to time. Once again, sorry for any inconvenience, and we hope to see you again.

6/10 Cukup Baik

Robert

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The place is a little rundown and it was not very clean
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari PJ pada tanggal 14 Des 2020
Hello, I am sorry to hear that you didn’t find the room to be clean. Usually, we don’t hear about that particular issue, however if it occurred this time, then we do apologize for it. Thank you for the review.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2020
Tanggapan dari PJ pada tanggal 9 Des 2020
Aww, thank you for the awesome rating. We hope you enjoyed your stay.

8/10 Bagus

Russell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good night sleep In Tazewell
An older motel but extremely clean room and nice and quiet. I enjoyed my stay here.
Menginap 1 malam pada bulan September 2020
Tanggapan dari PJ pada tanggal 21 Sep 2020
Hi, thank you for the review. We’re glad you found the rooms to be nice and clean, and that you enjoyed your stay. Thank you for the review again and we hope you’ll stay here again.

8/10 Bagus

Craig

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan September 2020
Tanggapan dari PJ pada tanggal 9 Sep 2020
Thank you for the wonderful rating. We hope you enjoyed your stay and sorry for any inconveniences that may have occurred.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean place to stay! The staff was great about late check in. We would definitely stay again if in the area
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari PJ pada tanggal 5 Agu 2020
Hi, thank you for the great rating. We’re glad you found the place to be very clean. I hope everything went well for you. We would love to have you visit us again. Thank you for your awesome feedback. Take care.

8/10 Bagus

Cisco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari PJ pada tanggal 12 Jul 2020
Thank you for the awesome rating.

10/10 Sangat Bagus

Crash, Tazewell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a very basic motel that is surprisingly being kept in good condition.
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari PJ pada tanggal 28 Jun 2020
Oh, great. Thank you for the review. We hope you enjoyed your stay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari PJ pada tanggal 20 Jun 2020
Thank you for the great rating.

6/10 Cukup Baik

gary d

Bepergian bersama keluarga
Why the extra fee?
The hotel was ok. When we checked in, we were charged for fees and tax $90 for the 2 rooms. The tax of course was understandable. The extra fees were due to a child being 10 years old. We had one room with 2 adults and 2kids. The other room was 1 adult and 3 kids. There were queen sized beds, so there was no issue with too many people. No roll away beds were brought in. We tried to understand why the extra fee and were given a runaround.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari PJ pada tanggal 11 Okt 2019
Hi, thank you for the review. We understand your concern but our base prices are based off a maximum of 2 people only. Hence the extra fees per extra people. With more people, the chances of the room being damaged is much higher, especially with kids. Also the usage is more than it would be for two people, therefore the extra fees, although we do state that we will charge accordingly ahead of reserving. I hope that answers your questions. You may have kids and adults that leave the room in a nice condition, but that isn’t always the case, especially when we have workers who stay a longer amount of time. Kids after a certain age pretty much occupy the same amount of space per bed as an adult, therefore we charge for kids over a certain age. And sorry if we didn’t explain all this to you right away during check-in.

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place and excellent price. Cable didn’t work but has everything you need in room.
Menginap 1 malam pada bulan September 2019
Tanggapan dari PJ pada tanggal 2 Okt 2019
Hi, I am so sorry to hear about the cable. I wasn’t aware of this. I hope someone tried to check it out for you. Other than that, thank you so much for the positive response. we really appreciate it. Goodbye.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property is very old. Minimum upkeep. New painting jobs are sloppy and wall paper border is upside down in places. The bed covers are old as is the carpet. The most disconcerting is in some places there is dirt on the walls and doors as well as other unidentifiable marks on the walls and doors. There is dust. It appears there is minimum attention to details. But then the facility is old and the cost is cheap.
Menginap 3 malam pada bulan September 2019
Tanggapan dari PJ pada tanggal 29 Sep 2019
Thank you for the review. We slowly try to update one item at a time as this is a family-run business and we do most things ourselves. So I am sorry that we may have not met your expectations. Thank you again for the rating and the review.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019
Tanggapan dari PJ pada tanggal 22 Sep 2019
Hi, thank you for the rating. We hope you enjoyed your stay at the Fincastle Motor Inn. We really appreciate the rating and we hope you’ll stay here again.

8/10 Bagus

Frank

Disukai: Staf & layanan
Ok
It was ok for what I needed
Menginap 1 malam pada bulan September 2019
Tanggapan dari PJ pada tanggal 18 Sep 2019
Hello, thank you for the review and rating. We hope you enjoyed your stay. We really appreciate your business and feedback. Thank you again, and have a good one.

8/10 Bagus

Lawrence

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for what it is
It was a clean and quiet place to sleep. They’d turned on the AC before my arrival so it was nice and cool.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Pj pada tanggal 8 Sep 2019
Thank you for the review and rating. We’re glad you found it to be clean and quiet. We hope you’ll stay here again. Thank you.