Studio, pemandangan sungai | Balkon

Ulasan untuk Waitomo Lodge Motel

3 out of 5
Waitomo Lodge Motel
62 Te Kumi Road, Te Kuiti

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 164 dari 381 ulasan
Penilaian 8 - Bagus. 157 dari 381 ulasan
Penilaian 6 - Cukup Baik. 49 dari 381 ulasan
Penilaian 4 - Buruk. 7 dari 381 ulasan
Penilaian 2 - Sangat Buruk. 4 dari 381 ulasan

9,0/10

Kebersihan

8,6/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

M E

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Superb

Wonderful eco friendly motel exceptionally clean.
Menginap 1 malam pada bulan Juli 2020

4/10 Buruk

Terence

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Awful place

The room (unit 14) was as described but quite frankly was not clean. There were a large swarm of ants crawling over the bedside table on the second night. There were a myriad of dead fly's and other creatures in the light fitting and an enormous stain on the carpet in the room. Not really a place we would ever want to visit again.
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Kath pada tanggal 15 Jun 2020
Oh my goodness. I am so sorry about the ants. We had another room that they found a way into as well, even though we spray regularly. And I am fully aware of the light fittings needing to be vacuumed out. I was not aware however of the stain on the carpet and will look into that this morning. Im sorry your stay with us was a bad experience and thank you for your review.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Long weekend escape

Handy location, the room is spacious, although some of appliances are not working properly.
Menginap 1 malam pada bulan Mei 2020
Tanggapan dari Kath pada tanggal 6 Jun 2020
Hello. It is always great to receive reviews so that we can improve our service, however, it would be so very helpful if you could let me know just which appliances weren't working properly during your stay - unless you spoke to me prior to leaving? Once I know there is an issue with appliances I can replace them fairly quickly. If you are happy to do so, please email me to let me know which appliances were not working so that the next guest doesn't experience the same issues. Many thanks.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved our stay, the room was spacious and clean. A nice quiet location and friendly staff made it feel like home. Thank you
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Peter H D

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Convenient spot

Very comfortable large room, good bed and good bathroom.
Menginap 1 malam pada bulan Maret 2020

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
There was nothing unique about the property. It was over priced for what it was and for the facilities. I must say the toilet paper was probably the worst I have ever struck obviously the cheapest on the market. Cleaning could do with a shake up as well as cobwebs on light fittings and windows and dusting and vacuuming behind side tables has not been attempted for a considerable time. The old now not in use blind fittings could be removed now as they are not in use
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 24 Feb 2020
Thank you for taking the time to review this motel. I take your comments on board and have spoken to my staff about the cobwebs etc. It is a shame you didn't come to see me at Reception to voice your concerns though. I often give refunds if some of my guests are particularly unhappy for any reason. Regards

8/10 Bagus

ian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A NICE TIDY PLACE TO SLEEP good value
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 23 Feb 2020
Thank you for your review.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perto das cavernas, muito bem localizado na estrada. Também perto de supermercado e restaurantes.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 18 Feb 2020
Thank you for your review

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 18 Feb 2020
Thank you for your review

8/10 Bagus

Dave, San Francisco, CA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean basic rooms with easy check in and check out. Super friendly staff.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 12 Feb 2020
Thank you for your review.

10/10 Sangat Bagus

Anastasia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Small complex, very friendly including the pets

Close to town, aitomo and brooks park across the road an extra special farm experience.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 12 Feb 2020
Thank you for your review

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really liked the property manager as she responded cheerfully to all our requests. Also it was one of the few motels in the area with air conditioning. The location was convenient to all of our activities. The only issue we had was the numbers on the parking spots were faded and hard to see which led to some confusion on where to park. Someone parked in our spot and we had to ask them to move.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Kath pada tanggal 8 Feb 2020
Thank you for your review. And yes, I must get on to those parking spaces. Definately new paint required. Many thanks, Kath

10/10 Sangat Bagus

Salisi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Very good.

The unit was very comfortable, and served our purpose.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Kath pada tanggal 8 Feb 2020
Thank you for your review. Regards, Kath

8/10 Bagus

Mauritz

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Call Direct instead.

My room booking was mucked up completely as I paid for a Spa room but got a River side, the web page had muddled up Room and payment so had to pay extra to get the room I asked for, Lucky there was a room available.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Kath pada tanggal 25 Des 2019
Hello Mauritz. You had actually booked and paid for a Riverside studio unit. That is the information I received because the spa bath unit was already set aside for someone else, so you would not have been able to book it in the first instance. However, I'm pleased we could move you into that spa bath unit. It worked out in the end. Regards,

8/10 Bagus

Teresa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Kath pada tanggal 17 Des 2019
Thank you for your rating. Regards

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Kath pada tanggal 17 Des 2019
Thank you for your rating. Regards

6/10 Cukup Baik

Dean, Minneapolis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Room was fine and spacious however being right on a major roadway was a drawback with lots of truck noise.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Kath pada tanggal 6 Des 2019
Thank you for your review. Yes, those trucks are noisy at times and it can be an issue for some. Regards..

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable room and friendly service. A bit noisy with the trucks going past.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kath pada tanggal 6 Des 2019
Thank you for your review. Those trucks sometimes drive me nuts too as they go so fast past the motel and make the place shake! Regards

10/10 Sangat Bagus

Brider

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kath pada tanggal 30 Nov 2019
Thank you for your review. I'm so pleased you enjoyed your stay with us.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unser Zimmer hatte eine kleine terasse, auf der man nett sitzen und eine Glas Wein trinken konnte
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kath pada tanggal 27 Nov 2019
Thank you for your review.. it is rather lovely on those Riverside units on a lovely warm evening.

10/10 Sangat Bagus

Anita, Taupò

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An absolutely wonderful stay. Room size was huge, guest book was a win. Loved that it had some everyday Te Reo, how to pronounce and use. Had other 'kiwi specific' language too. Timber used in construction of room was named , a beautiful touch. Attention to detail unsurpassed. Road noise is not unbearable nor the trains but if you require absolute silence to sleep you may struggle. Grounds were impeccable.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kath pada tanggal 27 Nov 2019
Thank you so much for your kind review. I'm pleased you enjoyed your stay with us. Warm regards

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was very nice with a couch and tv in the lounge and one in the bedroom. Lots of Sky channels. Opposite a good cafe.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari A pada tanggal 5 Nov 2019
Thank you for staying with us. Appreciate your feedback. I'm glad you enjoyed your stay :)

10/10 Sangat Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A very interesting place to stay. My wife and I really loved it. I wish we had stayed another night.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari A pada tanggal 5 Nov 2019
Thank you for staying with us, we appreciate your feedback. Glad you enjoyed your night :)

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Kath pada tanggal 22 Nov 2019
Thank you for your review.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Kath pada tanggal 22 Nov 2019
Thank you for your review

8/10 Bagus

Günter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Kath pada tanggal 22 Nov 2019
Thank you for your review

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Motel style property on the main road. From the outside it doesn’t look great but on the inside the room was large and comfortable with a king size bed. Room was very clean. The only negative about the property is the road noise. However for one night and not far from Waitomo Caves not bad !
Menginap 1 malam pada bulan September 2019
Tanggapan dari A pada tanggal 5 Nov 2019
Thank you for staying with us, we appreciate your feedback

8/10 Bagus

Tom, Leuven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Good motel to stay at when visiting Waitomo caves

Good motel: spacious rooms with all the necessities needed. Somewhat cold in winter though. Very friendly owners, including their pets ;-)
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kath pada tanggal 24 Jul 2019
Thank you for your review.. I'm so sorry you felt cold. I could have added another heater for you.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2019

4/10 Buruk

Ange, Auckland

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unfortunately I was put in a room with only two beds and there were three of us - my two children aged 16 and 12 and neither of them wanted to share the bed with their mum (nor did I) and they definitely did not want to share the same bed. We got back to the motel around 9pm to find that our tv wasn't working. We realise it was past 8pm for the reception hours however we wanted to watch tv. My son rang reception and left a message. The lady rang us back and came over. She was not impressed that she had to come in her pyjamas - well I wasn't impressed as I was in my pyjamas too!! All that was required was some batteries for the remote which she got and the TV was working - she did ask that we only call her before 8pm - well I would have if I was there!! I only was at the motel to sleep and didn't spend much time there at all but when we were there, we wanted to be able to watch TV. It was a simple thing that maybe could have been prevented if the TV/remote was checked occasionally. Overall we were not happy with the fact that we had to share beds or get "told off" for ringing reception for the TV not working.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kath pada tanggal 14 Jul 2019
Thank you for your message. I appreciate your comments. Just to clarify, the booking was made without any special requests, and my notification was that the booking was for 2 adults and 1 child. It often pays to contact the motel directly so we can set a room up to your specific requirements. Reception is not manned after 8:00pm, however, I did come down to fix the tv for you. The remotes are checked daily by my housekeeping staff. Just one of those things that was easily remedied. However, your bedding arrangements were not made clear on your booking. As mentioned earlier, sometimes, it really helps a motel if your particular requirements can be noted prior to you checking in so we can set rooms up to your satisfaction, and it would have been great if you could have spoken to me about this issue sooner, so that we could have split the beds up to enable you to have a single bed each. Regards

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very quiet, clean, out of the way, close to caves,
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Kath pada tanggal 24 Jul 2019
Thank you for your review.

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Waitomo stopover

Wonderful, welcoming service.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kath pada tanggal 11 Jul 2019
Thank you for your kind review. I'm pleased you enjoyed stay with us

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was spacious, very clean and well appointed. Theres a bit of noise from the train track from behind but it wasnt an issue for us.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kath pada tanggal 11 Jul 2019
Thank you for your review. I appreciate your positive feedback and am happy you enjoyed your stay with us.

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Warm welcome from Willow the dog! :)

The standout hotel on our roadtrip around New Zealand. Welcome by Willow the dog, the owner and her grandson - all lovely! Rooms were perfect too.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Kath pada tanggal 7 Jul 2019
Thank you so much for your review of Waitomo Lodge. I am so pleased you enjoyed your stay with us and hope to see you again one day.

6/10 Cukup Baik

Leigh, Scotland

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Room had a very chemical smell. Sheets were a bit rough. Bed needs a new mattress. Room was cold but heating worked well. Noisy at night though as trains go past & very close to road so if you are a light sleeper don’t stay here. Check in lady was very pleasant. Fine for a one night stay.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kath pada tanggal 2 Jul 2019
Thank you for your review. We don't use chemicals here so not sure what the chemical smell could have been? And yes, those trains are either wonderful for some, or a pain for others. I appreciate your feedback. And I'm sorry you didn't enjoy your stay with us.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient, close to town, Waitomo caves, great for one night stay.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Kath pada tanggal 2 Jul 2019
Thank you for your kind review.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was comfortable and clean, good shower, comfy bed, heat pump. There was quite a bit of road noise from the state highway nearby.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Kath pada tanggal 20 Jun 2019
Thank you for your kind review, and yes, sometimes that road noise can be a bit much.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property is not in very good condition. The location is near the main road and you can even hear when the trucks pass by the property :-(
Menginap 1 malam pada bulan November 2018
Tanggapan dari Kathryn pada tanggal 9 Mei 2019
We are situated on a main highway so yes, you will get to hear trucks passing by. This is beyond my control. As your review is an anonymous one, I am unable to address your concerns regarding the property not being in a very good condition, however, every room is clean and is one of our strengths. Thank you for your review.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place to stay. Very comfortable beds, nice linens, big jetted tub in the bathroom. A suitable kitchenette plus a dining table make it a great stay for families on vacation in the Waitimo area.
Menginap 2 malam pada bulan April 2019
Tanggapan dari Kath pada tanggal 30 Apr 2019
Thank you for your kind review.

8/10 Bagus

Bing

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Kath pada tanggal 24 Apr 2019
Thank you

8/10 Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Charming

The hotel was comfortable and clean and well proportioned (a queen size bed and a twin - perfect for a couple with children or a group of friends). There was a tiny kitchenette, complete with bottle opener! The location is perfect for exploring the Waitomo Caves, which are about a 15 minute drive. The only minor flaw in this location is that the train tracks run past the building and receive trains throughout the night. They didn't wake us up but anyone who is a light sleeper, may want to look elsewhere.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Kath pada tanggal 23 Apr 2019
Thank you for your review.

10/10 Sangat Bagus

Troy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Kath pada tanggal 15 Apr 2019
Thank you for your kind review. Hope to see you again next year!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean & excellent basic amenities for a motel unit
Menginap 1 malam pada bulan April 2019
Tanggapan dari Kath pada tanggal 13 Apr 2019
Thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Good night’s sleep in Waitomo

Quick overnight stay. Front desk is open limited hours and was not friendly. The room was amazing! We stayed along a creek. The room had a wall of glass that opened. We could hear birds, crickets frogs and sheep from the room. The only problem that we encountered was that there was not much hot water.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Kath pada tanggal 9 Apr 2019
Hello. I'm sorry to hear that we were not friendly here at Waitomo Lodge Motel. We do make an effort to welcome our guests in a friendly way. I'm not sure what happened with the hot water as our boilers are on gas, and hot water is always in great supply. Thank you for your review.

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Kath pada tanggal 2 Apr 2019
Thank you for your kind review. Much appreciated.

10/10 Sangat Bagus

Carolina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Bom custo benefício a pouca distância das cavernas

Bom custo benefício. Apartamentos com cozinha completa, incluindo fogão. Quarto e sala bem amplos, acomodam facilmente 4 pessoas.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Kath pada tanggal 26 Mar 2019
Thank you for your review. Warm regards

8/10 Bagus

Ingrid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Kath pada tanggal 21 Mar 2019
Thank you!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wir waren 6 Wochen ab Januar 2019 in ca. 22 Hotels und Motels und hatten vergleichsweise folgende mehr oder weniger positiven Eindrücke, die wir hiermit für die jeweilige Unterkunft abgeben bzw. in gleicher Form bewerten. Wir buchten die Hotels von zu Hause aus sehr lange im Voraus und buchten später die Motels immer jeden Tag am Abend für den nächsten Tag bzw. für den nächsten Reisezielort per ipad (was meist gut klappte). Alle Unterkünfte wählten wir möglichst mit Pool in Preislage 60-120 € aus. Je Hotel/Motel benoten wir nun 1. Lage, 2. Preis-Leistung, 3. Sauberkeit, 4. Pool Letztlich kommt die Angabe, ob wir dort nochmals übernachten würden, mit „ja/nein“ und beschreiben sowie ggf. eine Auffälligkeit 1. gut, 2. gut, 3. gut, 4. (nicht vorhanden, jedoch Badezimmer mit Whirlpool)- und ja,- jedoch mit Whirlpool nur wenn man wie wir ein teureres Zimmer hat
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Kath pada tanggal 26 Mar 2019
Thank you!