Search Hotels Near St Albans Organ Theatre, St Albans

"Warm, clean and comfortable. Staff were great. "

"Yes"

"Comfortable, good sized (for Europe) room, excellent location in city center. Only thing we weren’t happy with was our check in experience, but that was a system design issue, not the on-site staff’s fault. They should ditch their self check-in kiosks, which weren’t able to work for any guests when we arrived, and just put a proper registration desk back in and staff it full time. They’re clearly trying to save on labor costs, but it started off the otherwise pleasant stay on a negative. "

"Rooms were always cleaned well, staff very friendly and helpful "

"Food was lovely but when we had meal in the restaurant Saturday night we was not told until we sat down and looked at menu we could only have soft drinks as their licence had not been renewed in time. We should have been told this on arrival Rooms were horrible. Lumpy bed and pillows and very small bathroom "

"Be aware when checking in to this property that you must travel to another area to collect the keys (Welwyn Garden City )which is not ideal as we had no transport the keys must then be returned to this place ( 7 min drive ) at best all I can say is the apartment was grubby and tired at worst it was dirty broken lamp shade, dammaged chairs and table, stained bed linen, dirty bath mat the list goes on. Its a shame as the apartment was idealy located near the shops and town centre but wont be staying again. "

"Clean , spacious room. Easy access instructions. Free parking. Excellent location. Have stayed before , will be staying again."

"Lovely staff clean room "

"All's good"