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"Perfection from start to finish. The staff are so polite, genuinely friendly and extremely helpful going above and beyond, especially the morning breakfast staff member Listya who took the time to learn our names and food and beverage preferences. She is a true asset to the Hyatt and one of the reasons that I would rate our stay so highly. "

"Amazing food and service. Beautiful property. Rooms very clean. breakfast buffet was the best I have ever experienced. Go all inclusive because you get so much food and drink. Right by the beach but it is quite over run with shack bars. The day trip taxi service provided was amazing! Saw so much of the island in one day. "

"Excellent as always! Had another very enjoyable stay!"

"Our second visit to Sheraton Resort with my entire family.& We all enjoyed our stay in the Resort. We will be planning to revisit in the near future. Ayu at 4th floor bar & Surya at breakfast dinning room provided us excellent service."

"The hotel/resort lobby is modern and clean. Pool is spacious. Gym sufficient to get a quick workout in. Concierge team is helpful in booking tours and renting motorbikes and suggesting nearby restaurants; glad to hear their recommendations. Breakfast was great with so much variety to choose from and tasty- that deserves praise. Room flooring may not be the most modern, but all the equipment works well and maintained. Very comfortable bedding and good air conditioning. Ema from front desk was helpful and patient with our inquiries- shoutout to her. "

"Fantast"

"Near shopping mall and sea side"

"We loved the overall experience and in particular the sustainability aspect of the hotel and the educational program that they offered for guests are great for everyone. It is truly inspiring to see the great potential that we can achieve if we can have more communities like potato head! "

"All the staff were incredible and we felt very looked after. Rooms were lovely as were the pools. We enjoyed the breakfast buffet as well The only negative was the dining choices. One restaurant which food was good but would have preferred some more casual snack items. This was also quite expensive. Most days or evenings we got in a taxi and went to independent restaurants of which there are loads around. This was a great why to get out and see places and try new restaurants. Location was ideal for us and felt secluded, safe and private when on the grounds. We liked being away from the busy areas and was happy to take taxis to these areas when needed. Overall a very enjoyable stay"