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"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"A bit tired due to old building, room we had was due refresh. Breakfast was excellent. Customer service excellent, parking good"

"In my opinion the hotel is improving all the time. I have stayed there on numerous occasions and slowly seems to be getting there. Staff are very helpful and friendly. Stayed in the main building this time. Room, although a little snug, was clean and warm and very good value for money."

"Clean room, great shower and super comfy bed. Great amenities. Hotel clean and great location with parking. Well equipped gym and pool area. Buffet breakfast was great. Friendly and helpful staff"

"Plenty of parking, looking dated and shabby. Hot breakfast was sausages, boiled eggs,beans and hash browns, bread for toast,no bacon and no top ups to buffet containers"

"Excellent location near Cathedral. Short walk from station"

"Parking near the front door is well lit, other areas no lights at all"

"The room was a simple room but ideal for my stay. I'd consider it value for money. Room and bedding was clean. TV. Quite spacious. En suite was also clean and the shower had plenty of room and hot water. Wall heater easy to use. Quiet overnight. The bar was laid back. Food reasonably priced. Locals pub. Choice of beers. I'd recommend "

"Stayed here lots of times. Very convenient."