"We stayed in a two-bedroom suite at Gara Suites. The hotel offers good value for money, but overall I feel it is closer to a 3-star hotel than the 4 stars it advertises.
The suite was spacious, but it only had one bathroom. The room description also stated a golf course view, but our balcony overlooked a construction site. From around 8–9am every morning there was loud construction noise, and dust covered our balcony and clothes. We also expected a kitchen, but there wasn’t one. There were no tea or coffee facilities, only one bottle of water, and we had to request a kettle from reception.
The housekeeping staff were excellent, especially the gentleman cleaning Block 4 on the third floor. He was always friendly, polite and kept our room spotless every day. Breakfast had a good selection and was enjoyable.
The biggest disappointment was the seafood buffet. We paid before entering as instructed, but while dining another staff member asked for our room number and wrote it down. The next morning, another employee wrongly claimed we hadn’t paid. Thankfully I had kept my receipt. This showed a serious lack of communication between staff, which was frustrating and embarrassing.
The spa was relaxing, but it required an extra charge despite the hotel promoting itself as a Golf & Spa resort. The pool was pleasant but quite small with very limited shade. The location is also far from the town centre, we had to rely on taxis throughout our stay. A shuttle bus would make a difference"
"Amazing all around. Really nice staff, hospitality was 10/10. It was clean everywhere: pools, beach, gym, elevators, stairwells, just everything was SPOTLESS. That’s a very big deal for me. Breakfast was good.
My only complaint is the food at the restaurants wasn’t outstanding for the price, especially compared to what’s available outside the resort. I spent $60 on lunch at El Mirador and all I got was a ceviche, one glass of wine, some bread and water. The ceviche was nothing to write home about. I tried dinner too, spent about $90, and again nothing I’ll be thinking about again. I’m not surprised by the prices themselves, I was more surprised the food didn’t leave a lasting impression. On average I spent €20-€30 eating outside the resort and the food was just as good, if not better.
So I’d recommend leaving the hotel for food. Otherwise my stay was perfect and I’m looking forward to staying here again."
"Excellent value for money, with the added bonus of a prime location. I suggest arranging an agreement with the plaza's parking garage, as the on-site parking is extremely small and narrow."
"Staff were really helpful and attentive, clean room, really good facilities, loved the pool. Beach just across the strip. Had a very enjoyable 4 days there. Excellent location and discounts hard rock cafe and other very nice restaurants. Access to hotel next door after 6pm for entertainment. Decent breakfast too. Would definitely recommend and stay their again"
"The hotel was good, clean, staff friendly and very helpful. Breakfast was very good and rooms were sound proof and with good air conditioning. Pool were clean but small. At times they felt a bit crowded but most of the time were good in June. I imagine that July and August they would be crowder.
Amenities like the Club for VIP were expensive €15 per drink! the same as the spa services.
The restaurant Suena Chibo served us the worst rump stakes we ever ate at €26 per piece. Do not recommend them.
There is a handy mini market in front of the hotel as well as a nice Indian and pizza place and an English style cafe.
The hotel facilities are well maintained"
"I stayed here for one night as an airport stopover. I must admit I do not understand the terrible reviews. Yes the decor in the rooms is basic and a little tired. But the bedding, towels and room was very clean. It’s a 24H reception which is perfect for late arrivals and breakfast is included. The staff were friendly and helpful. The breakfast is buffet style with a great selection.
It’s close to the bus stop to the airport and the bus takes 5mins and cost c€2
The little town it’s in has several coffee shops, bars, restaurants and shops/supermarkets.
I couldn’t fault it for an overnight stay
If you want 5star don’t stay here but if you want value for money for a short stay, with a friendly service and good surrounding amenities I would recommend"
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