Search Hotels in Austin Terrace, El Paso

"I have to explain my poor ratings because not everything was bad. The first room #7105-we were assigned was absolutely horrible-the carpet and hassock were stained in numerous places. There was no hot water. The toilet flush handle was actually broken, which we discovered the hard way, couldn’t flush. And when I tried to call the desk the phone wasn’t working! Only one bed side table & lamp. When I called via cell, the desk didn’t initially offer an apology and agreed to give us a new room. No apology or recognition of the inconvenience. Or credit or refund offered. New room was fine. Lobby excellent, very clean, good security fencing and gates around property."

"This is a busy place, but the rooms are quiet."

"Yes everything was excellent."

"Standard hotel stay. Great staff. No complaints"

"Room was clean had a nice view of the pool. No complimentary water in the room. A fan was provided in lieu of poor air conditioning. The TV was not a smart TV… these amenities are pretty basic in other hotels in the same area with a lower nightly rates. You are not allowed food from outside the hotel in the pool area even though their kitchen and bar close early. "

"The breakfast was fine. I imagine this hotel was great back in the day...they're having a hard time keeping up with everything. The bed and shower were great. Very quiet!"

"AC was ok, a little noisy. The parking lot was well lit. Nowhere good for walking my dog."

"Had a bad morning went out to my car for my clothes when back to the room couldn’t open it cards will not work to open the door ask for help couldn’t find the problem to my situation at last they open the window for me "

"Yes"