Find hotels in Tersusun Bercham from Rp335.627

"All the staff are courteous and show service excellence. The room I stayed was comfortable, clean and had amenities like a drinking water tap. The safe malfunctioned but the staff came quickly to resolve the issue. A simple upgrade that would be welcomed is to have a few USB points since many devices need charging by USB these days."

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"Room is comfy! Staff are friendly and location is good "

"Overall this is a good hotel, close to shopping mall very convenient, just some old bath towels need to change."

"The hotel seems to be designed for couple getaways. As a solo business traveler I felt awkward and was given a room right by the check-in counter. The biggest issue I faced was at checkout when 4-5 staff descended on the room to 'check' it and a couple minutes later a young man came out waving the white bed-sheet showing me a blue marker stain! I travel a lot and I don't remember ever taking a marker to bed! They were trying to extract an extorted 'tip' I guess because as soon as I took a serious tone with the man at the desk and mentioned I will recount all this in a review, they started apologizing for the 'confusion.' Also, there was another room next to mine near the entrance lobby and there was a couple staying there. I could hear them talk late into the night, the soundproofing leaves much to be desired."

" In need of refurb"

"Very nice and clean room hotel"

"Everything is great especially the hospitality of the hotel’s staff is excellent. "

"First room we were given the beds were unmade and there was still trash in the garbage bin. The bathroom had cockroaches in it and it wasn't given a clean vibe at all. We were then given a different room. However this room was having mold on the walls, as well as a smell of mold. We then left the hotel cancelling our stay, and the manager said if wishing for a refund go through Expedia through which I did, however management decided not to refund the situation and time we had wasted, and instead offered us a complimentary room, which we did not take."