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"Highly recommended "

"no commend "

"Overall we had a great time at this hotel. We booked it with an all inclusive package. The pools are spectacular and span the entire property. Great service from staff. The one thing we were a bit surprised by was that the beach in the hotel is a reef so unless snorkelling not really an area to stay and float in the ocean. Other oceans nearby however they are not associated with the all inclusive package so if you leave you lose your benefits. Rooms are very nice but walls are very thing so can hear cars passing/chatting in hallways. "

"Great location and value"

"Beautiful, very clean and lovely resort."

"This was our 2nd time staying at the Grand Mercure and it didn't disappoint! Comfortable bed, great proximity to Walking street, clean facilities, friendly staff and an amazing breakfast buffet. The only thing that I would recommend for lady travelers is to get a travel light that you can clip on the mirror so you can see to do your makeup as the lighting is very dim (mood lighting only). "

"The staff at this hotel were all amazing, helpful, and kind. The location is right across from patong beach which was very convenient, as well as there were lots of taxis available just outside the hotel. The deluxe room with the separate bedroom was so great and spacious, and the bed was extremely comfortable. The only problem with the room was that the AC in the bedroom was leaking quite a lot at some times, but the other AC in the kitchen worked fine. Overall, we were very happy with our stay and the willingness to help from all the staff. "

"Very hospitable staff "

"This stay was a really great place. Close to everything. My favorite part was the staff. Super friendly and very helpful. "