Desain gedung

Ulasan untuk Vinpearl Resort & Golf Nam Hoi An

5 out of 5
Vinpearl Resort & Golf Nam Hoi An
Binh Minh, Thang Binh, Quang Nam

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 206 dari 338 ulasan" "
Penilaian 8 - Bagus. 87 dari 338 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 338 ulasan" "
Penilaian 4 - Buruk. 11 dari 338 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 338 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Deepika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great place to get away from it all. good food, amazing spa, lovely pool, and clean beach!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Bruno Couesnon- General Manager. pada tanggal 17 Apr 2024
Dear Mr/Ms. Deepika,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

Jeseob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
좋음
Menginap 3 malam pada bulan April 2024
Tanggapan dari Bruno Couesnon- General Manager. pada tanggal 16 Apr 2024
Dear Valued Guest, We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

Joerg Ralf, Gardelegen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tolle Einrichtung, superfreundliches Personal. Der beste Kaffee den wir je getrunken haben.
Menginap 27 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon- General Manager. pada tanggal 19 Feb 2024
Dear Mr Kalisch Joerg Ralf, We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

SUJIN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
친절하고 깔끔하고 전반적으로 좋았습니다~
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Bruno Couesnon- General Manager. pada tanggal 16 Feb 2024
Dear Ms Kwon Sujin, Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

8/10 Bagus

Magdy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon- General Manager. pada tanggal 4 Feb 2024
Dear Mr./Mrs.Magdy,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,

10/10 Sangat Bagus

YEJI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 1 Feb 2024
Dear Mr./Mrs. Yeji, We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

MYOUNGSOOK

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 28 Jan 2024
Dear Mr/Ms. MYOUNGSOOK,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

Myungsook

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 27 Jan 2024
Dear Mr./Mrs. Myungsook,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

KYUNGHO

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
아이들과 함께하여 풀빌라로 예약했는데 너무 즐거운 시간이었고, 프라이빗 비비큐에 대해 체크인 시 안내 받았으나 깜빡하고 신청하지 못해 이용 못한것이 아쉬웠어요~ 또 6개월 만에 재방문하였는데, 이에 대한 베네핏이 없어서 아쉬웠어요~ 이번 7월에도 이용 예정인데 챙겨주시면 좋겠습니다!!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 22 Jan 2024
Dear Mr./Mrs. KYUNGHO,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

YUN JEONG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay with family. Very close to the beach and all the service was great.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 22 Jan 2024
Dear Mr./Mrs. Yun Jeong,We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 Sangat Bagus

RUWOOBI

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 17 Jan 2024
Dear Mr./Mrs.RUWOOBI, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Bruno Couesnon- General Manager.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything must be done at the resort only due to isolated location. Not much selection on restaurents. However, Vin Wonders was good enough to choose this resort despite unsatosfactory food
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 13 Jan 2024
Dear Mr/Ms. Greetings from Vinpearl Resort & Golf Nam Hoi An! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon. Yours very truly,Bruno Couesnon- General Manager.

8/10 Bagus

WonJin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Bruno Couesnon- General Manager. pada tanggal 11 Jan 2024
Dear Valued Guest , Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Bruno Couesnon- General Manager.

8/10 Bagus

MARINA

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nguyen Han - Director of Operation. pada tanggal 9 Jan 2024
Dear Mr./Mrs. Marina,We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,

10/10 Sangat Bagus

hyejin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Nguyen Han - Director of Operation. pada tanggal 31 Des 2023
Dear Mr/Ms. Choi Hyejin,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.

8/10 Bagus

BACH

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nguyen Ngoc Thuy Han - Director of Operation. pada tanggal 25 Des 2023
Dear Mr./Mrs. Bach Ton That ,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Nguyen Han - Director of Operation.

6/10 Cukup Baik

Hung

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nguyen Ngoc Thuy Han - Director of Operation. pada tanggal 25 Des 2023
Kính gửi Quý khách Tran Duy Hung, Cảm ơn Quý Khách đã chia sẻ trải nghiệm của mình tại Vinpearl Resort & Golf Nam Hội An. Với sứ mệnh mang đến cho Khách hàng dịch vụ mang đẳng cấp 5 sao, chúng tôi rất hân hạnh khi được phục vụ quý khách. Cảm ơn Qúy khách đã chia sẻ cho chúng tôi biết bạn đã có kì nghỉ hài lòng tại Vinpearl. Chúng tôi cũng rất lấy làm làm tiếc về những trải nghiệm dịch vụ chưa được trọn vẹn của gia đình quý khách trong thời gian lưu trú. Chúng tôi xin phép ghi nhận để cải thiện trong thời gian sắp đến.Toàn thể đội ngũ nhân viên rất mong muốn được chào đón bạn quay trở lại ''ngôi nhà thứ hai'' mang tên Vinpearl Resort & Golf Nam Hội An.Trân trọng, Nguyen Han – Giám đốc Vận hành.

10/10 Sangat Bagus

MAI

Bepergian bersama teman
Disukai: Kebersihan
The best resort! Lots of things to do at Vin Wonders. The staff is super friendly and professional! We definitely come back!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Bruno Couesnon - General Manager pada tanggal 23 Des 2023
Dear Mr/Ms. Le Mai Phuong,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.

10/10 Sangat Bagus

Mincheol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Nguyen Han - Director of Operation. pada tanggal 16 Des 2023
Dear Mr/Ms. Mincheol,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Very nice rooms ,staff friendly and helpful ,just no shop close
Menginap 2 malam pada bulan November 2023
Tanggapan dari Nguyen Ngoc Thuy Han - Director of Operation. pada tanggal 11 Des 2023
Dear Mr/Ms. Stephen,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

8/10 Bagus

sukhwan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Nguyen Ngoc Thuy Han - Director of Operation. pada tanggal 11 Des 2023
Dear Mr./Mrs. Sukhwan,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

10/10 Sangat Bagus

SOORYEON

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I'm very satisfied!!!
룸컨디션 너무 좋구요! 직원들도 넘 친절해요... 다만 올드타운을 자주 가시는 분들은 약 30분 정도 차타고 이동해야하니 생각해보세요!! 숙소는 식사 컨디션 스파 모두 좋았답니다!!
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Nguyen Ngoc Thuy Han - Director of Operation. pada tanggal 6 Des 2023
Dear Mr/Ms. Sooryeon,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

10/10 Sangat Bagus

CHAYONG

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nguyen Ngoc Thuy Han - Director of Operation. pada tanggal 5 Des 2023
Dear Mr. JUNG Chayong,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

10/10 Sangat Bagus

OFFER

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
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Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Nguyen Thi Tu Nguyen pada tanggal 7 Nov 2023
Dear Mr./Mrs. Offer Steuer,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Nguyen Thi Tu Nguyen - Director of Operation.

10/10 Sangat Bagus

JIHYUN

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 24 Okt 2023
Dear Mr./Mrs. JiHyun,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

8/10 Bagus

HYESUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 16 Okt 2023
Dear Mr/Ms. Hyesun,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

sungwoo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 7 Okt 2023
Dear Mr./Mrs.Sungwoo, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
저희는 3베드풀빌라 3박했는데 중간에 룸을 바꾸어 주었어요. 룸 상태가 복불복인 것 같더라구요. 처음 룸은 풀장에 물이 더러워서 교체해달라고 5번 이야기 했는데 결국 다른 룸으로 바꿔준다고 해서 바꾸었고, 첫번째 룸은 개미랑 벌레가 너무 많았고 뜨거운물도 잘 안나왔어요. 풀장에 조명도 안들어 왔고, 첫날 투숙 후 청소시 시트 갈아달라고 했는데 갈지도 않았더라구요. 첫날 얼룩진 곳일 그대로 있었어요. 결국 바뀐 룸은 커텐은 더러웠지만, 다른 곳은 깨끗하고 풀장 물도 깨끗했어요. 짐을 옮겨준다고 하더니 30분이 지나도 안와서 저희가 그냥 옮겼어요. 한국인의 성격 급함은 어쩔수 없는 거니.. 버기는 꼭 움직이기 20분 전에는 부르세요 엄청 오래 기다려야 해요. 조식은 생각보다 좋았어요. 쌀국수랑 반미가 특히 맛있었습니다.
Menginap 3 malam pada bulan September 2023
Tanggapan dari VPRGNHA pada tanggal 3 Okt 2023
Dear The Valued Guest,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs. However, I apologize for the unexpectation that you encountered during your last stay.As a valued customer, your feedback will be shared with the team to improve our service to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

2/10 Sangat Buruk

Seung Keun

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 28 Sep 2023
Dear Mr./Mrs. Seung Keun,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

8/10 Bagus

brenton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beach was great as was the pool and the theme park next door
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 26 Sep 2023
Dear Valued Guest, Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

8/10 Bagus

Sydney

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property was nice, but transportation was limited and difficult, so it made staying here hard when we wanted to go out and explore parts of Vietnam / Hoi An. Wonderful rooms, but definitely catered to families and those wanting to utilize the golf course and amusement park.
Menginap 1 malam pada bulan September 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 21 Sep 2023
Dear Mr/Ms. Sydney, Greetings from Vinpearl Resort & Golf Nam Hoi An! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon. Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

SEOKKI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 20 Sep 2023
Dear Mr./Mrs. Seokki,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

Kenji

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 24 Sep 2023
Dear Mr./Mrs. Kenji,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

KYUNGHO

Disukai: Kebersihan
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 5 Sep 2023
Dear Mr./Mrs. Kyungho, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

HeeJun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
할것이 많은 곳
또가고싶어요 빈원더스, 사파리등 볼것이 아주 많아 시간이 좀 부족했지만 아주 즐거운 시간이었어요
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 2 Sep 2023
Dear Mr/Ms. HeeJun,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

Jieun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 30 Agu 2023
Dear Mr./Mrs. Jieun, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

DAESEONG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
또 오고 싶은 훌륭한 리조트였습니다.
시설은 깔끔했고, 버기카도 편리했고, 서비스도 좋았습니다. 조식도 훌륭했으며 사람이 붐비지 않아 좋았습니다.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 29 Agu 2023
Dear Mr./Mrs. Daeseong, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
DEPOSIT REFUND VERY LATE
room quality good. food good. people nice. BUT NOT VERY GOOD ENGLISH AND ALSO I HAVEN'T BEEN ABLE TO GET MY DEPOSIT BACK FOR OVER A WEEK ALREADY.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 25 Agu 2023
Dear Mr/Ms. Anonymous, Greetings from Vinpearl Resort & Golf Nam Hoi An!Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

EUNCHUL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 19 Agu 2023
Dear Mr./Mrs.Eunchul,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,David Jamieson - General Manager

2/10 Sangat Buruk

Sze Ka

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not worth the room rate it charges
Not really a pleasant experience. Reception only opens in the afternoon at 3pm. Some staff members cannot understand basic English, making communication very difficult. Sofa is stained. Very close to neighboring building and so windows are always closed. The worst thing is there is no room tidying throughout our stay. Also, commuting to JR station takes some time -- not at all located in a convenient place.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari VPRGNHA pada tanggal 14 Agu 2023
Dear Mr Lee Sangjun, Warm greetings from Vinpearl Resort & Golf Nam Hoi An! First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay. We are disappointed to learn that we are unable to accommodate a memorable stay up to your expectation. It was not our intention to let you down. Your feedback is most valuable to us and we will continue to strive in further improve the standard of our services offered to all our guests. While we have conducted an investigation for every matter you indicated to improve our service, I hope to get your kind understanding in this regard, it was definitely not the service quality we aim to deliver to our guests. Please rest assured the entire team members and myself are looking forward to seeing you again with a certainly a hassle-free experience.We would very much like to have another opportunity to welcome you back to restore your confidence in us.Warmest regards,David Jamieson - General Manager

10/10 Sangat Bagus

HEEMOON

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 12 Agu 2023
Dear Mr./Mrs.HEEMOON,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

8/10 Bagus

sunghoon

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I liked that the pool villa was privacy and the grass was not small. It was a comfortable rest. However, it was very unfortunate that there was no convenience store in the resort.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 7 Agu 2023
Dear Mr/Ms SungHoon,Warm greetings from Vinpearl Resort & Golf Nam Hoi An!First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay.On the other hand, We are share our apologies for any inconveniences that you had experienced during the stay at our property. Since your feedback is important to us. It will be helping us to improve our service.I would like to thank you one more time for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon.Warmest regards,David Jamieson - General Manager

10/10 Sangat Bagus

SEUNGYOUN

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
풀빌라의 커튼이 더러워요 그거말고는 괜찮았어요
Menginap 6 malam pada bulan Juli 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 5 Agu 2023
Dear Mr/Ms. Seungyoun, Greetings from Vinpearl Resort & Golf Nam Hoi An! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon. Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

Soyoung

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 3 Agu 2023
Dear Mr./Mrs. Soyoung, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

woosung

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
전문성이 있는 직원들과 안전한 환경, 해충 없는 쾌적함이 돋보이고 모든 직원들이 항상 엪에서 빠르게 도움주었습니다. 다만 룸서비스의 퀄리티는 아쉬웠습니다.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 26 Jul 2023
Dear Mr/Mrs. Woosung,Warm greetings from Vinpearl Resort & Golf Nam Hoi An! First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay. We are disappointed to learn that we are unable to accommodate a memorable stay up to your expectation. It was not our intention to let you down. Your feedback is most valuable to us and we will continue to strive in further improve the standard of our services offered to all our guests. Once again we are very sorry that you were not entirely satisfied with your recent stay at Vinpearl Resort & Golf Nam Hoi An. We feel confident that we can do better.Since your feedback is important to us, I would like to ask you to share more detail information about those low points experience via email v.GM-VPRGNHA@vinpearl.com. It will be helping us to improve our service.We would very much like to have another opportunity to welcome you back to restore your confidence in us.Warmest regards,David Jamieson - General Manager

10/10 Sangat Bagus

jaehoon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깨끗하고 좋아요
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 21 Jul 2023
Dear Mr./Mrs. jaehoon ,We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

Jieun

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 3 Agu 2023
Dear Mr./Mrs. Jieun, Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

10/10 Sangat Bagus

Hyung Moon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
비용대비 효과가 뛰어남. 모든 직원들의 서비스교육이 잘 되어 있음. 대단히 만족함.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 8 Jul 2023
Dear Mr./Mrs. Hyung Moon,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

8/10 Bagus

JI YEON

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 12 Jun 2023
Dear Mr/Ms. Ji Yeon,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,David Jamieson - General Manager

2/10 Sangat Buruk

sangjun

Menginap 3 malam pada bulan Mei 2023
Tanggapan dari David Jamieson - General Manager pada tanggal 22 Jun 2023
Dear Mr Lee Sangjun, Warm greetings from Vinpearl Resort & Golf Nam Hoi An! First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay. We are disappointed to learn that we are unable to accommodate a memorable stay up to your expectation. It was not our intention to let you down. Your feedback is most valuable to us and we will continue to strive in further improve the standard of our services offered to all our guests. Once again we are very sorry that you were not entirely satisfied with your recent stay at Vinpearl Resort & Golf Nam Hoi An. We feel confident that we can do better. We would very much like to have another opportunity to welcome you back to restore your confidence in us. Warmest regards, David Jamieson - General Manager