Cari Town House di The Boldons

"I was disappointed with my experience, particularly given the high standards I associate with Hilton. The level of customer service fell well below expectations. Unfortunately, the receptionist's attitude was neither welcoming nor professional. First impressions are important, and I felt the interaction lacked the courtesy and hospitality one would expect from a hotel of this reputation. In addition, no complimentary water was offered upon check-in, which is a small gesture but one that many...

"Fantastic location, twin room, very clean and great size. Staff were brilliant, and ve"

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"Lovely place to stay, clean room although the carpets could do with a revamp. Staff were very helpful even though we arrived very late in the evening. Breakfast was excellent, very nice poached eggs."

"Lovely hotel. Great value for money in a lively student area."

"Such a lovely overnight stay, we were in the area to attend an evening wedding reception. Very clean, great location & superb breakfast & Michael was so welcoming & helpful with the area & directions. Would recommend."

"Room was exceptionally clean with a very comfortable bed. One of the double glazed window units was blown and required replacing and the ensuite was a little tired and needed upgrading. Breakfast was very good, as was the evening meal. Staff needed chasing up not keeping up replacing side plates, and keeping coffee pots full. Staff were quick to apologise and bring out replacements. We will almost certainly visit again, despite getting a few things wrong the staff were extremely friendly and...

"Superior room very spacious and decent spec."