Hotel dekat The Cove Waterpark

"The room itself was clean however it smelled like smoke for being a non smoking room. The toilet was clogged but would go down really slowly. The property did not seem safe, with a lot people loitering around the premisis all hours of the day and night. The parking lot was utilized as over night parking for people living out of their cars. We had no idea before booking, given that the surrounding area was full of lively businesses. Very unfortunate given that rooms did seem clean and tidy for...

"Traveled with family, staff was great and the room spacious and clean. Will definitely return"

"Very clean! Staff was very friendly and helpful! Def will go back!"

"Wonderful customer service! Our room wasn’t ready and within a few short minutes we were upgraded to a spacious corner room. We appreciated that gesture!"

"👍"

"We loved the easy check-in, the free parking, the comfortable room and nice walking distance to the areas we wanted to visit; the staff was very helpful and had a lot of suggestions for Riverside. We will be back."

"Parking"

"Nate and Christian were so helpful to me and my kids. They made sure our stay was pleasant and that we were 100% taken care of. Rooms were clean. Nice size as well. Staff was also great."

"This was the ideal stay. Clean comfortable rooms. Breakfast was great. Definitely will stay here again."

"Great "

"Property and room were exceptionally clean. Neighborhood is in a little bit of a sketchy area so there is a parking garage. However, staff never informed me how to park inside a parking garage so that was difficult and they were not clearly communicating. Other than that, a great stay."

"Couldn’t stand the cigarette smell. Bed sheets were stained"

"The front staff were excellent. We did not like having frozen orange juice for breakfast as the juice machine was not working and the next morning no juice. We also did not like being in the shower for 3 minutes and having the shower go cold. The water pressure was very weak. When I called the front desk I was told that it happens on the 4th floor and to wait a couple minutes and try again. It never did get hot in a couple minutes. We also did not like having our room cleaned every other...

"The property was very clean and well maintained. The room was spotless, comfortable, and had everything I needed for my stay. The staff was friendly, professional, and always willing to help, which made the experience even better. Breakfast was fresh and convenient, and the parking was easy and accessible. Overall, the property felt safe, relaxing, and well taken care of. I really enjoyed my stay and would definitely come back again."

"Super clean and quiet"

"Clean and great location to restaurants"

"The staff were really nice and helpful. Any questions or concerns were dealt with right away. Ease of access and the room was very clean. The room did need quite a bit of maintenance done as our toilet lid was loose and a few other things were broken. And sadly one of the boilers had broken down a day before due to high winds leaving us with no hot water during the day and majority of the night. But overall the hotel was in a perfect spot with good lighting at night and lovely breakfast included...

"The room was well decorated. Breakfast was good. We liked the proximity to Ontario Mills Mall"

"My parents room was infested with roaches, the room had traps all over the room, we asked about getting the beds changed and they denied it, my parents are older and they didnt know that they could get it changed, I am very frustrated that they brought this up to the front desk and they dismissed it, my parents were in town for a funeral so they were occupied with other things, this place is horrible, I also have videos and pictures for proof"