Hotel dekat The Hook and Ladder Theater & Lounge

"Not the best breakfast but everything else was good"

"Breakfast menu good, Linda was nice and very helpful."

"Great spot - no complaints. Staff were excellent"

"I was very satisfied with the staff and their level of professionalism and kindness. The room was impeccably clean and had everything I needed. Parking was probably the most frustrating part because you have to pay to use the parking garage. There really isn’t any other practical parking on the street around it, so you just eat up the fee and that is that. Overall, an excellent experience!"

"Nice hotel"

"Breakfast at an earlier time would be awesome!"

"Woke up with bite marks on my feet consistent with bed bugs. This place is gross."

"Great room"

"Cool for the price ig I booked a king suite with balcony got there and to my surprise no balcony I I guess you have to book a junior suite I thought that was weird"

"Nice stay at reasonable price"

"I was charmed by this hotel. Nice staff, clean rooms, super inexpensive parking. I will be back."

"The room started off nice for the first night... After that is when all hell broke loose... We were awaken at 3am to move out of unit into another due to feces and urine coming from the unit above us... We moved at 3:00 only to br moved to a unit without the air working .. We inform them that also... As per their statement we can only give you a refund of 30% of your total... I knew they could not be serious when we really was comfortable one night.. out of 4.... unacceptable. Do not...

"Everything was good"

"Well worth it. "

"The staff was incredibly helpful in helping us get a last minute room for a big group. The suite we stayed in was perfect and incredibly spacious and clean. The breakfast buffet was very good and had plenty of tables that were well spaced out. The night shift front desk worker and security guard were the best, he helped find us extra blankets and the security guard brought them all the way up to our room to drop them off for us. Would definitely come back!"

"The entire hotels air conditioning was broken in the middle of the summer-They claimed they couldnt reach us due to booking through a third party. Hotels are ALWAYS able to email-It was too late to find other accommodations but have been trying to contact the general manager for 1 week since the stay to discuss this situation and they have made no attempt to return any phone calls-This is a hospitality industry and I find it unbelievable the lack of consideration, courtesy and professionalism."

"Clean rooms and friendly staff. Did not get the room we reserved with a king bed and not notified of this change, they said they overbooked. Was not told there is only valet parking for a daily cost or parking on street."

"Everything was really amazing! The staff were all very helpful, the breakfast had a good variety except no waffles only pancakes for those waffle lovers wondering about that. The hot tub and pool area was quiet and relaxing and the room was super clean. The location is in a great area. The only thing that was kind of annoying was having to pay for parking but that was understandable considering the placement of the hotel. Overall, I enjoyed my stay and would totally stay here again!"

"Conveniently located in central downtown. Easy walk to all of the stadiums. The lobby is not particularly warm and we had trouble getting our rooms on time, but the hotel is reasonably priced and the rooms we had were great."