Search Hotels Near The Palms, Phoenix

"The property was nice but just seemed a little tired. It needs an overall reno, but at least some fresh paint and take care of deferred maintenance. The property has huge potential. "

"Very beautiful, very relaxing"

"Awesome place very clean walking distance to everything you need "

"Overall a really nice place to stay. Room was nice and clean. My only knock is that the service around the main pool area could be much better. Alex was great. Other servers at the pool were attitudinal. Zuzu has great food."

"Excellent staff, PePe and Melissa were awesome"

"Beautiful outdoor landscape"

"These has been so far the worst stay on that hotel. The check-in was an accurate no many help from the staff to check in, we got into the room, everything was pretty dirty. Nasty disgusting. There were no towels except one hand towel , they took forever to bring more towels, it was so much chaotic situation trying to get a hold of somebody. Nobody can talk on the phone, you only have to text and figure out things by yourself, no phone in the room to call anyone, pretty much a nightmare that failed that I was on a twilight zone Hotel. For being on Scottsdale, I would have think of something a little better than what it was, too much noise, kids, jumping up on my roof on the next floor up The cleaning is on the place was the worst for the price of the room, I don’t not recommend at all display to anybody Nobody deserves to go through what I went through there I have staying so many different hotels in my life, so far this is one of the worst Do not stay there if you really don’t want to struggle with no proper customer service, and dirtiness all over the place, the couch was pretty stained, dirty everywhere, full of cobwebs. The worst of all"

"Love this hotel!"

"Property is dated."