Hotel Independent di The Point

"Let me preface by saying that the staff that I dealt with during my actual weekend stay were wonderful. However, today I noticed a double charge on my bank account. I called my bank who told to contact the hotel directly. This was the most aggressive and nasty customer service I’ve ever encountered from any one at any level from any business!! A man who CSA is his Michael, referred to himself as a manager spoke to me in the rudest manner and proceeded to tell me that no one else can assist me...

"Very nice and clean, definitely will go back "

"Incredible place for a family to stay! Easy access to all of Newport, and the views are spectacular!"

"Love the location and restaurant "

"The location was great, we could walk almost everywhere we wanted to go. Newport is a fabulous place!"

"2 balconies and 2 bathrooms."

"BJ made our check in and check out experiences a dream, she was so kind. Every employee we interacted with was so nice and willing to offer recommendations for things to do and places to eat in the area and asked about our day anytime we came back to the property for the evening. Our room was clean and comfortable and had everything we needed. The coffee, tea, and hot chocolate were available 24 hours a day which was just an added plus! Will definitely stay here again for future visits to...

"This was an exceptional visit. We are very grateful we found this hotel. Great location, accommodations and most of all excellent service from all of the staff. "

"Charming hotel in a most convenient location within steps of shopping and restaurants - although the food and drinks are so wonderful at the hotel that you might not want to go out. The staff is A : warm and welcoming, and accommodate any request with a smile. "

"A unique older hotel with lots of updates. Staff was great and helpful. The room had an amazing view. The only part that wasn’t perfect was the bathroom that had a leaky toilet. "