Hotel dekat The Russell House

"Very good"

"Meh. This property needs some love. Worn carpets, front door on the fritz, leaky ceiling in the breakfast area, broken Nespresso machine, ice maker not working. The buffet was pretty sad - lukewarm coffee, waffles that were barely edible, and just generally not worth the price. I’ve stayed at the other AC Mariott in Somerville and it was MUCH better. Likely won’t book again. On the upside, it’s located next to a lovely walking path. "

"Only stayed one night but the place was clean. Room was nice and staff were friendly. "

"I will NEVER book a room with this hotel or any other hotel with Expedia. I made a mistake with the dates on my reservation and went back into the system to change it in less than five minutes. I needed the following weekend, but unfortunately the hotel did not have any rooms available that weekend. So I went to cancel my reservation through Expedia - all within 10 minutes of making my initial reservation - and I got a note back from them saying that they would try to get a partial refund of...

"Right next to a great coffee shop!"

"Parking was easy and secure.Room service should be made routine every 2 days and a microwave oven in the room would have been a ÷. Otherwise comfortable "

"No greeting when entered, no good mornings or have a great day. Really odd. I suggest that management should review the videos and address these easy fixes. "

"Only body towels in bathroom. No hand towels. Tub was very slippery with nothing available to avoid slipping and falling. Television didn’t work."

"Good parking. Clean room. Breakfast was below average and not your typical options. Close to public transportation."

"I just wished I had 1/2 and 1/2 at the coffee station. I really enjoy cream in my coffee or fresh milk"

"The stay at Hyatt House was great as usual. The reception staff are always so welcoming, friendly, and helpful especially Christina! We were very grateful to be able to transition to this second room first thing in the morning instead of having to wait until the normal 3pm check in time. Only disappointment was that there was no oven although photos on both Expedia and the hotel website show a full stove and oven for the 1 bedroom queen accessible room."

"Beautiful and the service was excellent."

"Breakfast was good. Convenient to locations. Room was spotless. "

"The property is objectively beautiful. Well designed and tidy. Our room was large and comfortable. Unfortunately our room had issues with hot water - couldn’t take a shower for longer than 8 mins or so without it going cold. Happened three different times at three different times of the day. Housekeeping also entirely skipped our room one day which was a bit of a disappointment after coming back from a long day of walking and looking forward to crawling into a comfy, clean bed. Hotel staff...

"Nice room, good breakfast, friendly staff. All good. "

"The property was beautiful, and everything had an amazing attention to detail. It really felt like a luxury B&B, and not a hotel. So close to everything at Harvard Square!"

"I spent 6 nights at this hotel and enjoyed a very comfortable stay. The exceptional hospitality of the staff, the meticulous housekeeping, and the superb proximity to the subway are all reasons why I strongly recommend this hotel for your visit to Boston."

"Property well maintained. Bathrooms could use updating..."

"Love the location! This choice is highly walkable and is right next to the Charles River and its network of beautiful walking trails. I had not stayed before but note the front desk is attended in the afternoon and evening but not in the morning. The management makes everything work very smoothly and I was not inconvenienced by this. There is a phone number to call if you arrive before the normal check in. "

"Very nice hotel. Rooms are clean. Service is good although we had a slight scare when they couldnt find our medicine in their refrigerator, but all turned out well. "