Hotel dekat The Star Factory

"Great location. Excellent breakfast. Great staff."

"The hotel is centrally located in the city of Derry with large clean modern rooms. The bar is essentially the pub next door, which is quite busy. There aren't any real hotel amenities eg lobby or gym, so i did find it tricky without room servi e late at night. Nonetheless in normal hours it is great and comfortable place to stay."

"The hotel is beautiful and well kept. Our room was hot and stuff. No window to open or AC. The toilet had also not been cleaned and there was remnants of the previous guest."

"Lovely visit! Great history and very kind staff."

"We absolutely loved our stay here. After multiple days of traveling, we felt like we could truly relax in this bright and spacious room. It was clean, comfortable, and perfectly located. We could easily walk to all of the hot spots. The owners were also very helpful and communicative. We had a walking tour on the day of our checkout and they graciously allowed us a late checkout. We want to return to Derry just to stay here again!"

"Lovely hotel in a regenerated area of the city. Good facilities. Only things that need improvement are staff customer service- waiters and waitresses are either young and clearly doing summer jobs or older staff where English is not their first language and I found either things asked for did not show up or staff didn’t understand. Also an electric charger for EV/ hybrid vehicles would be welcome."

"Super friendly staff."

"Check in staff was fantastic. Katherine (I think, could be off with the name) was very helpful and even told us about a festival that was going on that night. We took her advice and ended up really enjoying ourselves. Thanks! The room itself was comfortable, clean, and in a really good location to walk around the city and the Walls. Would definitely stay again!"

"Large, comfortable room. Close to the sights. Friendly staff, excellent breakfast."

"Rooms clean shower difficult to access fixed screen room warm no air con had a room facing main road quite noisy"

"It was adequate. Staff helpful with early arrival. Room size and amenities were nice, though the carpet could use a good cleaning. Breakfast was average at best, and the floor in the area being so sticky and gross didn’t help. Music across the street very loud into the middle of the night making it impossible to sleep. Called the front desk three times to ask for assistance and maybe there was another room. No one ever answered my call. And don’t rely on a wake up call... fortunately I was awake...

"Location was great"

"About a 10min walk outside of the walled city, the inn was clean and quiet, with a simple room for a good rate."

"Serendipity house, lies about their amenities.  You cannot access the patio unless it’s breakfast for only 1.5 hours. There is NO lobby available for you to use. Additionally, there is NO RESTRUANT and NO BAR. They even listed it in the hotel room upon our stay, and neither were available, and the looks of it, they have not been available for quite a while. They do not care that they are lying. When you come you only have access to your room, so don’t plan on having anywhere else to hang out,...

"Nous avions réservé un sejour de 4 nuits dans cet hotel et avons été tres agréablement surpris par la beauté des lieux mais malheureusement cela ne compense pas pour de nombreux défauts qui ne nous ont pas permis de profiter de notre sejour de façon optimale. Les horaires de check in/out sont peu commodes : arrivée à 15h et départ avant 10h. Sur les lieux nous avons réalisé que nous n'avions pas reçu de code d'entrée ni de details d'acceuil. Sachant que l'endroit n'a pas de réception, si vous...

"It felt like we were staying in a bachelor pad. There was mold in the bathroom and the linens and towels were nubby and stained. We were unable to get hot water and checked out a day early."

"I like the kitchen to make your breakfast and dinner. Quiet location but close to the central town."

"Easy self-check in and on-road parking. Very convenient for the city centre - everything a short walk away. Good breakfast, continental style."