"Sheraton Times Square is in a fantastic location, right between Central Park and Times Square. We walked almost everywhere during our stay. The area felt safe, and at the same time we avoided being in the middle of the busiest crowds all day.
The hotel itself is huge, and that’s both its biggest advantage and its biggest challenge. Because of the number of guests, you should be prepared to wait—for the elevators, check-in, luggage storage, and even breakfast.
My recommendation would be to skip the breakfast package. The breakfast itself is actually very good, but in my opinion it’s not worth the long queues and the crowded dining room, especially when there are so many great breakfast options nearby. If possible, I would also recommend requesting a room on a lower floor. Of course, you won’t want to carry luggage on the stairs, but on some days it gives you the option of avoiding the elevator waits.
One feature I really appreciated was the spacious lobby. It has excellent seating, workspaces, and places to grab a snack or coffee. I had several early morning business meetings with Europe, and it was a comfortable and quiet place to work.
Overall, I would definitely stay here again. Next time, though, I would request a lower-floor room, skip the breakfast, and make sure to download the Marriott Bonvoy app in advance, which I believe would make check-in faster and smoother."
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