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Ulasan untuk Comfort Inn & Suites

3 out of 5
Comfort Inn & Suites
1893 Washington Road, Thomson, GA

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 144 dari 492 ulasan" "
Penilaian 8 - Bagus. 163 dari 492 ulasan" "
Penilaian 6 - Cukup Baik. 92 dari 492 ulasan" "
Penilaian 4 - Buruk. 52 dari 492 ulasan" "
Penilaian 2 - Sangat Buruk. 41 dari 492 ulasan" "

7,2/10

Kebersihan

8,2/10

Staf & layanan

6,6/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleaner than the last one and very polite and helpful staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you for your comments

6/10 Cukup Baik

Danny

Bepergian bersama keluarga
This property needs serious update. The furniture in our room was shabby and very worn down. There was even a huge top to bottom crack in our window that had been patched, they had not replaced the window. Our bathroom was pretty much clean, but still very old and shabby. The worst part was the carpet right outside the bathroom was wet and soggy the entire stay. When we tried to turn on the lamps, only one worked. We had to swap out a bulb and put it into another lamp to make it work. The stay was almost laughable in the issues that we experienced. The redeeming quality would be the bed linens were clean in the bed was remotely comfortable. The breakfast items were sparse, and the staff was helping themselves when we were trying to eat but we were able to cobble something together.
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 19 Apr 2024
We apologize for the inconvenience during your stay and will research your breakfast experience.

8/10 Bagus

luis

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
The room was not fix during 3 days
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 16 Apr 2024
Thank you for your comments

4/10 Buruk

Elizabeth

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The tub was dirty with hair from others. Carpet worn and stained. The beds were ok but hard.
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 16 Apr 2024
Thank you for your comments

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 4 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 19 Apr 2024
Thank you for your comments

6/10 Cukup Baik

Scott

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Bed was way to soft for me. Property needs updating but it was clean. Staff was very helpful and excited to see the customers with a full house for tha Masters. A little TLC would bring this back to life.
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 14 Apr 2024
Thank you for your comments

10/10 Sangat Bagus

Steven

Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 3 Mei 2024
Thank you for your comments.

6/10 Cukup Baik

Jeanne

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I will start by saying the staff at both check in and check out were friendly, efficient and helpful. The counter in the front lobby was definitely too high for them to see over and for me to speak with them. The staff working in the breakfast buffet were very nice, knew their job, and offered a variety of breakfast food. But the rooms were ready for a redo 15 years ago!! The drapes didn’t close all the way and there appeared to be a grease stain of some sort on the valance. The metal parts of the lamps were pitted/rusted and the shades were damaged and or soiled. The wood furniture was all banged up. The room had a small kitchenette with the counter surrounding the sink severely stained and damaged. The cleaning staff were excellent in asking if I needed anything as I stayed 4 nights. Very friendly. Dogs are allowed to stay and there were two within my room area as both were barking which surprised me. The computer area was front and center at the front desk which was helpful for use. From what I saw, the staff did the very best to accommodate me. I did book Expedia for the first three days and paid Comfort Inn for the fourth day. Management/Owners needs to work a system to update the rooms and hallways so the staff can be proud to do their job to the best of their ability.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 13 Mar 2024
Thank You for your Comments and we are working on getting a remodel

6/10 Cukup Baik

RICHARD

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Property is dated compared to other hotels in the area.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you for your comments, working on a remodel

10/10 Sangat Bagus

sasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dirty
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you for your survey

8/10 Bagus

Roger

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank You for your comments

8/10 Bagus

Jeff

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was okay.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 29 Feb 2024
Thank You For your Response. We are working to improve our property.

6/10 Cukup Baik

Lisa

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff was friendly, welcoming, and helpful. The hotel definitely tried to do some cosmetic upgrades but there were some of shortcomings. Shower curtain was moldy, towels stained and had hair in them, paint was badly chipped off the wall, the door to the room didn't close properly/was off frame, lots of stains in carpet, smelled like smoke and other unpleasant things. Hopefully they will continue to improve the property, it is one of the better places to stay in the area.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 28 Feb 2024
Thank you for your responses. We are trying work on all your comments.

10/10 Sangat Bagus

Delores, Columbus

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you for your comments

10/10 Sangat Bagus

Julie

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 24 Feb 2024
Thank you for your comments

8/10 Bagus

Alice

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you for your comments

2/10 Sangat Buruk

Connitca

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 16 Feb 2024
Thank you for your response. We will be working on your concerns.

10/10 Sangat Bagus

Willie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 12 Feb 2024
Thank you for you comments

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 12 Feb 2024
thank you for your response and we strive to accommodate all our guests

2/10 Sangat Buruk

Eric

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I
Tanggapan dari GM pada tanggal 24 Jan 2024
Thank You for your response and we are sorry for you experience and will make appropriate actions.

8/10 Bagus

Terrie

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 16 Jan 2024
Thank You for your Comments

8/10 Bagus

Shawnda, Orlando

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We came on from Orlando, The first room 214 yeah it wasn't as up to parr had a door issue that couldn't be fixed and it looked like at the bottom someone pried at the door. We were moved with no issues to room 215 same floor just across the way. That room was 10x better. Only lil hiccup the comforter had a big ass burn hole on it. I didn't notice till that morning. They swapped out my comforter ez-pz The staff was amazing, Hey OSCAR I remember your name. The ladies at the front desk are amazing. Ms/Mrs Annie and the other lady thank you for breakfast each morning. Thank you to the staff who cleaned the rooms they are so nice and sweet. The room was as priced and we paid for both dogs 🐕 $25 each. If we come back we will stay here again. Convenient to a lot of fast food Krystals, McDonald's, Burger King, Bojangles, Tacobell, gas stations you name it. We came to visit Graves Mountain ⛰️ had a blast digging for minerals/stones/ rocks.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 8 Jan 2024
Thank You for you response

6/10 Cukup Baik

Tim

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Beds need new mattress Plumbing in bathroom needs new faucets Walls need some repairs Window drapes would not close all the way Lamps are old and outdated TV is analog way outdated Front desk ladies were friendly and helpful Breakfast was good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 8 Jan 2024
Thank you for your response

8/10 Bagus

Greg

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cool and cozy
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 4 Jan 2024
Thank You for your comments

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 29 Des 2023
Thank you for your comments! We are sorry for your experience.

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 27 Des 2023
Thank you for your response

10/10 Sangat Bagus

Melody

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 27 Des 2023
Thank You for your comments.

10/10 Sangat Bagus

Myra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All staff members was very friendly and helpful.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 12 Des 2023
Thank You for your comments

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 12 Des 2023
Thank You for your comments

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 12 Des 2023
Thank You for your reveiw

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Some of the best staff ive ever seen! Definitely a great stay!!
Tanggapan dari GM pada tanggal 12 Des 2023
Thank You for your review

8/10 Bagus

Thomas

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 27 Des 2023
Thank You for your comment's

2/10 Sangat Buruk

Petrice

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Gave my room number out to someone that’s shouldn’t knew I was there….
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 28 Nov 2023
That is not policy, and an investigation is in process of this information..

10/10 Sangat Bagus

Daphnie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent Customer Service
Menginap 2 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 27 Nov 2023
Thank you for your review of our property.

8/10 Bagus

christie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
It was okay. Breakfast was so so.
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 24 Nov 2023
Thank you for your response on our property.

10/10 Sangat Bagus

Jimmy

Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 27 Des 2023
Thank you for your Comments.

2/10 Sangat Buruk

Ronald

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Could not get a 2 PM check out.
Terrible. In town for a 4pm wedding. The hotel was not 1/4 full the night before. Asked for a 2 pm check out. This seemed to be a big deal. The best they would do was noon without charging a full additional day. Agreed to the noon time. Then our keys stopped working at 11pm. It a $120 hotel. More like a $50 motel.
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 24 Nov 2023
Sorry for your issues with our Property. We are working on our Property with all our Areas.

10/10 Sangat Bagus

Keith

Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 12 Des 2023
Thank You for your review

6/10 Cukup Baik

Lisa

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 13 Nov 2023
Thank you for you response

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 7 Nov 2023
Thank You for your comments on your stay

4/10 Buruk

Brack

Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 7 Nov 2023
We appreciate your comments .

6/10 Cukup Baik

Unique

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 3 Nov 2023
Sorry for the inconvenience during your stay at our property.

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Stay
Stayed 3 nights and the staff are nice, the bed was comfortable, and the room was clean.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 1 Nov 2023
Thank you for your response.Hotel Management

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Grear room and breakfast
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 1 Nov 2023
Thank you for your review.Management

6/10 Cukup Baik

Susan

Traveler bisnis
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
In general, the property needs a little TLC. Broken, stained cabinets, ceilings, etc. The staff was nice. Easy check in/out. Not too loud.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 10 Okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Cukup Baik

Corey

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Middle of the road option
The TV stands could use an upgrade! Rooms that have been damaged previously have been poorly repaired. No stopper in tub on this stay.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 10 Okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bagus

George

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 10 Okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Cukup Baik

audrey

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 10 Okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Buruk

Libby

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 10 Okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Sangat Bagus

Dale

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Registration staff was excellent.
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 10 Okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges Platinum member you are truly valued.Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.