Search Hotels Near Tomson Lake, Head of Jeddore

"Parking was not well explained and we ended up parking in the wrong area (P5) and had to go move our vehicle and come back in, then the card they gave us didn’t work to park in P1 so we had to park in P2, go back in do it again and get a new card. I called on the phone peor to arriving to ask about parking. I was told to park and then go in to check-in. Knowing what I know now, that made no sense as we needed the card to park where we were suppose to and be close to the actual hotel entrance. Wasted an hour+ of our time figuring this out not to mention using to continue circling the block to exit and get back in on a really bus day with a lot of traffic and pedestrians. That part didn’t feel like a great guest experience. Also, the milk and cream in our hotel room were curdled and unusable so no coffee for us when we woke up- we ended up leaving earlier than planned just to to go find good coffee etc. in order to start the day. "

"The check-in process and parking was easy enough. Our room was pretty well clean except for the side tables by the bed we’re dirty as well as there was hair in the shower and our bathroom sink had a crack in it."

"The view was lovely and the staff was very pleasant and helpful. "

"Had early flight. But grabbed a coffee!"

"Fire place wasn't working for us and the heater was so loud we had to turn it off. Would have been nice to be able to use the fireplace. Told in the morning that the fireplaces were tricky. Would have been nice if there was a note to say to call front desk if it would not work for us. You could not hear the tv with the heat system on."

"I arrived at the hotel around 1:30 am. There were several people stood around, seated at tables and two sleeping on a couch. The internet was down and people had been waiting for 2 hours to check in. I was told by those already waiting it could be 5 am before we could be checked in. The gentleman at the front desk handled the situation with professionalism. He answered questions as best he could and worked diligently to manually check people in. Manual check-in involved checking digital reservations, copying numbers down, running off to physically confirm that a room was available, photocopying ID & credit card information and then escorting people to rooms and letting them in with his master key. He was apologetic and while he could not do anything more than he was doing, I was astounded that other employees were not called in to help with this process. It was after 3:30 am when I finally was able to access my room and was given a $30 discount. Gentleman on duty (I’m sorry I didn’t get his name) was an absolute rockstar! The property itself has fallen short for me 2 out of 3 stays. If I can help it, I won’t stay here again. "

"Our stay here was very comfortable and clean ! Staff very accommodating and polite"

"I was on the top floor and could hear the airplanes easily. Assume it would be better on other floors. Bed was amazing and blackout curtains created a very comfortable den. Best sleep ever at a hotel. "

"We enjoyed our stay . The staff were very friendly and accommodating. The hot breakfast was wonderful. If I had one complaint it would be we had no microwave in our room. Our stay was definitely a 10/10. Highly recommend"