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Potters Toowoomba Hotel

4.0 star property
Stylish retreat near Grand Central Shopping Centre offers delicious breakfasts and easy access to Toowoomba's attractions including Laurel Bank Park

Choose dates to view prices

Potters Toowoomba Hotel blends modern comfort with historic charm. Enjoy breakfast at Potters Restaurant, relax on the sunny terrace, or walk to nearby Laurel Bank Park and Empire Theatre. The hotel offers high-speed WiFi, dry cleaning, and praised helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is Rp2.698.584
Rp2.968.442 total
includes taxes & fees
29 May - 30 May
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About this property

Potters Toowoomba Hotel

  • Upscale hotel near Grand Central Shopping Centre
  • Located close to Laurel Bank Park and Empire Theatre, Potters Toowoomba Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Potters Restaurant, offers breakfast, dinner and happy hour. Free in-room WiFi is available to all guests, along with a bar and conference space.
  • Additional perks include:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), express check-out and express check-in
    • Luggage storage, free newspapers and a front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 54 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 50-inch Smart TVs with digital channels
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per stay.
Cots (infant beds) are available for AUD 20.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Potters Toowoomba Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Potters Toowoomba Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Potters Toowoomba Hotel on 29 May 2026 start from Rp2.698.584, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Potters Toowoomba Hotel?

Self-parking is free at this property.

What time is check-in at Potters Toowoomba Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Potters Toowoomba Hotel?

Checkout is at 10 AM. Late checkout is available for a fee.

Where is Potters Toowoomba Hotel located?

Situated in Toowoomba, this hotel is within a 5-minute walk of Grand Central Shopping Centre and Laurel Bank Park. Empire Theatre and Queens Park are also within 15 minutes. Toowoomba Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 634 out of 881 reviews
Rating 8 - Good. 205 out of 881 reviews
Rating 6 - Okay. 30 out of 881 reviews
Rating 4 - Poor. 10 out of 881 reviews
Rating 2 - Terrible. 2 out of 881 reviews

Reviews

Verified

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel Great Location Excellent staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Great bed clean comfortable room and helpful staff.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Good place to stay. Staff friendly and helpful Let me charge my car which is always good. Would stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing, the rooms were clean and the staff were amazing
Stayed 2 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good . Unfortunately we couldnt use restaurant due to being closed for show holidays . But plenty of cafes around to enjoy .
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet clean room - reception staff excellent - great to have parking and walking distance to town
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities
We stayed 3 nights at the hotel. The room was very clean, modern, comfortable and quiet. The restaurant is an absolute gem we ate breakfast and dinner there. The food was top notch and the manager is so lovely and accommodating. Parking is onsite as well. We will definitely be back next year. If I could give 6 stars I would!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean comfortable beds and good position in city
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent, great location, walk to shopping centre and park, friendly staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean and quiet room. Staff happy and accommodating. Easy to park and close to cafes, shopping and sights!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
Spotless. Welcoming and friendly staff at reception. Spacious rooms. Plenty of off street parking available. Would stay at Potters again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - perfectly appointed and located. Enjoyed our stay very much
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable place to stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern and quiet stay :)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished, clean, comfortable bed, great staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rinaldo Ronnebro

Liked: Cleanliness, staff & service, amenities
Nicely updated and near central Toowoomba. Positively greeted at arrival by receptionist. Advice on restaurants and activities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, easy to find and park, clean spacious rooms
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The staff are always friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location ...lovely quiet rooms
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toowoomba Treat!

Great Hotel, close to everything, lovely staff, quality restaurant with attentive staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks again Potters

Always a comfortable stay at Potters, friendly staff, comfy bed and a great night sleep. Won’t stay anywhere else in town.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and we enjoyed the central location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Selecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented rooms. Great location. Very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The room was extremely clean and the bed was very comfortable. Another bonus, was the room was really quiet. Having a restaurant attached which offered room service definitely enhanced our stay. We would definitely stay here again.
Stayed 1 night in Oct 2025