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Hotel Marqués de Santillana

3.0 star property
Step into this vibrant hotel where convenience meets comfort. Discover the perfect blend of relaxation and connection.

Choose dates to view prices

In the heart of a shopping district, Hotel Marqués de Santillana offers an inviting stay with amenities like dry cleaning services and a bar. Unwind in your room with free WiFi or enjoy perks such as multilingual staff, free newspapers, luggage storage, and a 24-hour front desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
The current price is Rp1.463.136
Rp1.609.450 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

1 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 23.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Hotel Marqués de Santillana pet-friendly?

Yes, Hotel Marqués de Santillana allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Marqués de Santillana?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Marqués de Santillana on 24 May 2026 start from Rp1.463.136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Marqués de Santillana?

There is free parking nearby.

What time is check-in at Hotel Marqués de Santillana?

Check-in start time: 2:30 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Marqués de Santillana?

Checkout is at noon.

Where is Hotel Marqués de Santillana located?

Located in the heart of Torrelavega, this hotel is within 6 mi (10 km) of Santillana del Mar Zoo, Caves of Altamira and National Museum and Research Center of Altamira. Collegiate Church of Santillana del Mar and Playa de los Locos are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 160 reviews
Rating 8 - Good. 70 out of 160 reviews
Rating 6 - Okay. 17 out of 160 reviews
Rating 4 - Poor. 12 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff and very clean rooms. Very good location in the city, next to the new train and bus terminal.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Martin

The location is excellent. Staff was very friendly and helpful.
Stayed 4 nights in Nov 2023
Verified

4/10 Poor

Anthony

A potential stop en route to / from Santander?

We wanted a stop close to Santander to be at port for mid-day next morning. this seemed a possibility with restaurant options close by. Attracted by unrealistic suggestions of plentiful easy nearby parking - yes some of it's free (albeit a lot less in reality than is suggested) and there is a lot of double parking by residents waiting to find a space to park their car in the spaces that are truly free - for several blocks around. In the end 2 and a half hours after arrival I finally parked in Town Hall car park €11.95 for 24 hours. Difficult to find way in and because of roadworks way out and obviously not close to hotel for unloading - nowhere to do so outside hotel! Torrelavega is a nightmare to get into and out of! Very slow zones, roadworks and lack of signage to quick exit! Allow a good hour if not 90 minutes to be at Santander port. Local restaurant La Tienda in nearby church square provided good tapas style options for eating - but not before 8:00 PM. Hotel is a bit tired - next door is a car workshop - but we were not disturbed by that. No air conditioning so stuffy and airless and window opens onto a walkway so not secure enough to leave open at night. No room safe to keep valuables secure whilst out for a meal! Bed comfortable enough and bathroom all OK - good shower - sensible height possible. Clean and basic - it claims 3 stars ??? Couldn't find an English speaking news station on TV
Stayed 1 night in Oct 2023
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pretty central and ok for an overnighter before moving on. Some cafes nearby.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location; right in the center of the city. Many places to eat. Hotel was very clean; rooms were very clean and staff was very friendly. No parking in the hotel; that is a minus, but you can find parking around.
Stayed 8 nights in Oct 2022
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Richard

Disliked: Amenities, property conditions & facilities
Didn’t like it at all. Would not recommend
Stayed 1 night in Oct 2024
Verified

8/10 Good

PIA FRANCISCA

Liked: Cleanliness, staff & service
El personal y la amplitud de la habitación.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Manuel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El hotel está bien en calidad precio, atención personal muy bien situación del hotel buena si no fuera porque debajo del hotel hay un Gimnasio abierto 24h. Los Viernes Con Música asta las 04,00h de la madrugada por lo el que quiera descansar que no se alojé en las habitaciones del interior yo solo dormí 90 minutos, Hiba para tres días y solo estuve seis horas. Creo que deberían de poner en la propaganda que la Música está incluida en el presio.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Iolar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados eran muy majos, la habitacion muy limpia, y la zona muy conveniente en el cemtro de Torrelavega
Stayed 1 night in Sep 2025
Verified

6/10 Okay

fabio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alla reception il personale è stato molto cortese. Si può parcheggiare la moto nelle vicinanze. In generale gli interni dell'albergo sono datati e poco accoglienti. Siamo arrivati in una giornata calda e con grande stupore abbiamo scoperto che la camera era priva di aria condizionata...c'era solo un ventilatore, assolutamente insufficente per raffreddarla...anche con la porta finestra lasciata aperta è stato impossibile riuscire a dormire. La colazione era veramente povera... Non è un albergo che consiglierei, nonstante la cortesia delle Signore alla reception..
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen trato

Bien. Correcta
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Victor

Liked: Cleanliness, staff & service
La habitación reformada pero con candelabros, sin calefacción y sin más mantas para taparse, un frío de miedo. Recepcionista amable
Stayed 1 night in Sep 2024
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
Struttura comoda al centro, ma soprattutto comoda a raggiungere i paesini della costa (Santillana del mar, Comillas....) e Santander. La camera abbastanza spaziosa, no condizonatore, bagno datato.. Prezzo un po' alto rispetto si servizi
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
habitación cómoda con todo lo necesario, el único fallo q el baño está muy viejo, pero vamos q funcionaba todo correctamente y estaba limpio
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

antonio luis

Liked: Staff & service
El trato del personal de recepción. Desayuno muy escaso.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy buena ubicacion y aunque Torrelavega estaba en fiestas, no se escuchaba casi nada en la habitacion. Por otro lado, hacia mucho calor, al menos nos pusieron un ventilador. El hotel esta un poco anticuado en algunos aspectos y ppdria estar todo un poquito mas limpio. Las señoras de recepcion muy amables.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nella media, senza infamia e senza lode. Comodo al centro, parcheggi gratuiti in zona
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal Deayuno

Todo perfecto pero el desayuno muy malo(tortilla congelada llena de agua,platanos negros,sin apenas bolleria y sin reposición de ella)
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
Muy bien. Buen trato. Amabilidad. Localización perfecta.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super limpio ,los trabajadores del hotel encantadores y el desayuno increíble , ya he ido dos veces pero volveré
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

José Antonio

Liked: Staff & service
Disliked: Amenities
El wifi cae cada 5 minutos, y hay que volver a introducir usuario y contraseña cada vez. Había dos pelos largos en la sábana y dentro de la cama; lo comentamos en recepción y nos ofrecieron cambio de habitación, que agradecimos pero declinamos, ya instalados. El enchufe en la habitación está sobre el cabecero de la cama y en el centro, alejado de las mesillas. La ducha funciona estupendamente con abundante agua caliente. No recomendamos el desayuno, escaso para las 10:00 aunque disponible hasta las 10:30. La ubicación es excelente, aparcamos en la calle cerca del hotel y el precio es asequible.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lucía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento muy cómodo y tranquilo. El personal del hotel excelente
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relacion calidad precio buena
Stayed 1 night in Oct 2023