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Kensington at Central

4.0 star property
Travelers can relax by the outdoor pool or venture to nearby attractions, then start their day with breakfast at one of three on-site restaurants.

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Property Vine - Kensington at Central offers an upscale retreat in the business district. Enjoy a dip in the outdoor pool or coffee at one of three restaurants. Free WiFi and newspapers are provided. Guests consistently praise its excellent condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
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The price is Rp1.733.327
Rp1.906.698 total
includes taxes & fees
27 May - 28 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.52 per cent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
The check-in location differs from the property location; go to: [4 Kingsway Place]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 3-device limit

Frequently asked questions

Does Kensington at Central have a pool?

Yes, this property has an outdoor pool.

Is Kensington at Central pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kensington at Central?

Self-parking is free at this property.

What time is check-in at Kensington at Central?

Check-in start time: 2 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Kensington at Central?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Kensington at Central located?

Located in the heart of Townsville, this hotel is within 1 mile (2 km) of Castle Hill, Perc Tucker Regional Gallery and National Trust Heritage Centre. Catholic Diocese of Townsville and Reid Park Street Circuit are also within 1 mile (2 km). Townsville Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 441 out of 857 reviews
Rating 8 - Good. 262 out of 857 reviews
Rating 6 - Okay. 78 out of 857 reviews
Rating 4 - Poor. 40 out of 857 reviews
Rating 2 - Terrible. 36 out of 857 reviews

Reviews

Verified

6/10 Okay

Melody

Liked: Staff & service
The location was great . The bed was the worst bed I have ever slept on avoid level 2 room 8 . It was as hard as a rock , perhaps reception could have mattress toppers on hand should you need it which would have made all the difference from a good stay to a great stay .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Excellent hotel to stay ! Very clean, spacious apartments with a dishwasher, washing /drier , comfortable beds and secure parking . Freindly management , accommodated my very mast minute booing request! Will stay again and highly recommend this hotel for the travellers! Thank you
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Freindly management , easy check in , clean , spacious and secure complex , excellent parking on the premises. Highly recommend it to all travellers! Thank you
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Great location and good service. Very clean too. Great for families.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Vanessa

Disliked: Cleanliness
The room wasn’t very clean. The carpet was stained and the wall was dirty. These things could easily be rectified. The door handles were worn. The size of the apartment was good and we enjoyed having two bathrooms for two bedrooms.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cassandra

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay here and the location was very convenient.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wayne

Liked: Room comfort
Great location and amenities. Room looked as though it had water leaks at some point. Carpet stained in patches and smelt musky. Everything else was very good and well appointed.
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location to stay.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and young guy running it was super friendly and helpful
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place in a very convenient spot. Felt very comfortable and will be back.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Reegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money... Friendly and very helpful staff members much appreciated
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, great location walking distance to restaurants. No complaints about anything. Would stay here again
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Suzanne

Disliked: Staff & service, property conditions & facilities
There was plenty places to eat around the
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Akari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Saahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and maintained property, would do with a new set of freshers for the room as the smell was strong and unwelcoming at first but overall was a good stay
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We enjoyed our stay, the unit was very clean and a good layout, it was good to sit out on the balcony
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how it was closed to everything! And the room was amazing and clean
Stayed 1 night in Nov 2023
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price we paid. Bathroom could do with a bit of a clean (little bit of mould on the roof) check in was easy. Safe parking.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very obliging Problem with apartment but moved to another Needs maintenance repairs asap but other than that was comfortable and convenient and quiet which was perfect for a few big days. .
Stayed 2 nights in Dec 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Queenlsand Country Bank Stadium and Town Centre. Quiet area. Good for Short Term stay. Only disadvantage a lack of a guest laundry.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was generaly clean and comfortable except for stains on the carpet and a screen door that wouldn't move. Staff were very helpful with after hours check in
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and roomy

The room had a strange odour. The internet did not work had to ring for assistance. There was not hot water in the morning. Not a great stay , but room was comfortable and roomy.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Marion

Liked: Cleanliness
Disliked: Property conditions & facilities
The picture in the website showed quite a nice good sized room.. The room was extremely small, I’d say snout 3m x 3.5n .. tiny! The only saving grace was it WAS clean.. but I will never stay there again.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities, room comfort

Hotel Vine Stay

Stay was ok the apartment needs some attention carpet was stained, the walls had marks and dents in the kitchen area, the shower door requires some adjustment. The dining table was also in need of replacement. Apartment otherwise was comfortable enough and in a handy position to the city, restaurants close by were great would be an ideal location to stay and go to watch the Townsville Cowboys play a match easy walking distance.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Zak

Liked: Staff & service
Disliked: Cleanliness
Staff at reception was helpful and made checking in easy. The room had dirty used tissues under the bed and couch. Also one of the cleaners looked off chops. Pool a little dirty and could do with a scoop to clean out leaves and stuff. Location good as
Stayed 4 nights in Apr 2024