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Ulasan untuk Rydges Southbank Townsville

3.5 out of 5
Rydges Southbank Townsville
23 Palmer Street, South Townsville, QLD

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 308 dari 1000 ulasan" "
Penilaian 8 - Bagus. 394 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 172 dari 1000 ulasan" "
Penilaian 4 - Buruk. 87 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 39 dari 1000 ulasan" "

7,8/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ryddges Management pada tanggal 18 Mar 2024
Thanks for your review! We appreciate your business. We hope to see you again soon.Many Thanks

8/10 Bagus

Helen

Disukai: Staf & layanan
We were happy (mostly) with the hotel, but the room required a thorough clean and the air conditioning was so noisy it made getting to sleep quite difficult. Breakfast was good with friendly service. Checkin was quick and easy.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Paige pada tanggal 18 Feb 2024
Your Feedback means a lot to our team. Thank you for taking the time to leave us a review!

8/10 Bagus

Letitia

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great friendly service
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you very much for sharing your review. We love hearing from our customers.

8/10 Bagus

Daryl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beds are very comfortable and place is quite.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you! Your positive feedback is much appreciated.

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ryddges Management pada tanggal 31 Jan 2024
Thanks Laura for our 10 out of 10. Woo Hoo!!!

8/10 Bagus

Ian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Well positioned to city
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Paige pada tanggal 18 Feb 2024
We’re grateful that you took the time to leave us a review. Thanks a lot!

8/10 Bagus

Richard

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Excellent location
The hotel staff was awesome with help on tourist to do's. Room was comfortable but the hotel definitely need a refresh.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paige pada tanggal 18 Feb 2024
Dear Richard, it gives us much pleasure to know that you chose to stay with us. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again and have a wonderful day.

8/10 Bagus

JOANNE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Over all the stay was lovely and enjoyable until we had to leave a day early due to a family emergency. Only 2 things that we didn’t like was the air conditioner was really loud and was not cool enough.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for the review! Your feedback is much appreciated and helps our team improve

6/10 Cukup Baik

Daniele

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ryddges Management pada tanggal 31 Jan 2024
Thanks for taking the time to review our hotel. We hope to see you again soon!

10/10 Sangat Bagus

Ray

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Ryddges Management pada tanggal 31 Jan 2024
Thanks Ray, we appreciate your 10 out of 10!

8/10 Bagus

karen

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thanks for sharing the word about our property, Rydges Southbank Townsville. We really appreciate your positive review.

8/10 Bagus

Prema

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for sharing your positive feedback. We look forward to your next visit to Rydges Southbank Townsville.

10/10 Sangat Bagus

Breeanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were very nice and comfortable, staff were very very friendly and really nice:) overall we had a really good experience staying here.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jacqui pada tanggal 10 Des 2023
Thank you for your positive feedback Breeanna. It was a pleasure having you and your friends stay with us, and we're glad we were able to make it enjoyable for you.You're welcome back any time!!!!!!Kind regards,Rydges Southbank Townsville

6/10 Cukup Baik

Patti

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Very clean, staff were very helpful and friendly, room itself was good but bathroom incredibly small and dated.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you, we appreciate your 10 out of 10 review!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic stay! Great location and super helpful staff.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to accommodate you in Townsville. Have a wonderful day!

10/10 Sangat Bagus

Norelle

Menginap 5 malam pada bulan September 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

10/10 Sangat Bagus

Loata

Disukai: Kebersihan, staf & layanan
Property and staff were wonderful - quiet and comfortable stay. Only negative is the lamp was quite dusty and well as the window in the bathroom.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Dear Loata, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to our valued guests like you. Thank you and have a great day!

6/10 Cukup Baik

Cherry

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
i think next time staff check it properly before they ask the costumer credit card! because they charge me twice! thanks
Menginap 4 malam pada bulan September 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for your review! Your feedback is much appreciated and helps our team to improve.

10/10 Sangat Bagus

Craig

Menginap 2 malam pada bulan September 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thanks for your 5-star review! We sincerely appreciate your feedback

10/10 Sangat Bagus

MARLENE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Adam was amazing
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for the 5-star review! We value your feedback and can’t wait to welcome you again soon.

10/10 Sangat Bagus

Lindsay, KALLANGUR

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent position close to city centre good amenities.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Hello Lindsay! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide valued service to our guests. Have a wonderful day!

6/10 Cukup Baik

Donna

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Great location. Needs updating
Booked purely due to the comfort of the bedding. Otherwise the rooms are very dated. Bathrooms are old, small and need modernising. Location is great for walk to stadium and into town for dining. Air conditioning didn’t seem to work consistently and windows to open for a breeze. Disappointing for the price.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

10/10 Sangat Bagus

Tahlee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were amazing, rooms were spacious and clean. So many choice for food on the same street. Highly recommended
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you, Tahlee! Your words lifted our spirits today. It means so much to us when our valued guests appreciate the hard work that goes into making each day at Rydges Southbank Townsville memorable.

4/10 Buruk

Murray

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very inflexible T&C’s even for a booking error that was made 1 month in advance. I will no longer be staying a Rydges Townsville for future business trips as a result.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Thank you for your review! We apologise for any inconvenience that you experienced. We appreciate your feedback to ensure that all bookings are correctly imputed into the system.

10/10 Sangat Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and close to work
Menginap 6 malam pada bulan Juli 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for the 5-star review! We value your feedback and can’t wait to welcome you again soon.

8/10 Bagus

Jeff

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
q
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for sharing the word about our property, Rydges Southbank Townsville. We really appreciate your positive review.

8/10 Bagus

Kristy

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thanks for sharing the word about our property, Rydges Southbank Townsville. We really appreciate your positive review.

4/10 Buruk

Derek

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
.
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Thank you for your review! We really appreciate your feedback.

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Aged room ammenities but great staff and location 10/10
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you! Your positive feedback is much appreciated

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan
Good location
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team at Rydges Townsville pada tanggal 17 Jun 2023
Thanks for the review! We hope to welcome you again in the future.

4/10 Buruk

Christine

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff where lovely very kind. The property was very old run down over priced for what it was. However very clean.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Thank you for your review! Your feedback is greatly appreciated.

4/10 Buruk

Jodie

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Thank you for your review! We really appreciate your feedback.

10/10 Sangat Bagus

Roxanne, Tallebudgera Valley

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
We had to change the date of our booking due to an emergency and it was all fixed. Big shout out to Jack.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 17 Jun 2023
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

6/10 Cukup Baik

Stephen

Traveler bisnis
Disukai: Staf & layanan
Property was OK, great location. Staff were great. Very surprised to be directed to instant coffee at breakfast
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Paige pada tanggal 19 Feb 2024
Thank you for your review! Your feedback is appreciated and helps our team improve.

8/10 Bagus

Carsten

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was OK, but still a few issues to solve before the “stars” are well earned
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Thank you for your review! Your feedback is appreciated to ensure that your stay is as comfortable as possible.

10/10 Sangat Bagus

Lorraine

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely room. Very comfortable beds. My stay included breakfast, very good buffet, lots of vegetarian options
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 17 Jun 2023
Thanks for sharing your positive feedback. We hope to welcome you again in the future.

6/10 Cukup Baik

STEPHANIE

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 17 Jun 2023
We-re grateful that you took the time to leave us a review. Thanks a lot!

2/10 Sangat Buruk

tyrone

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not happy with the booking process.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Thank you for your review! Your feedback is greatly appreciated to ensure that the booking process is quick and easy.

6/10 Cukup Baik

Don

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Noisy air conditioner in room, low water pressure under shower
Menginap 2 malam pada bulan April 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Thank you for your review! Your feedback is greatly appreciated to our staff to provide the best experience for our guest.

8/10 Bagus

Kathryn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quick check in. Good location. Free parking. Very comfortable beds.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 17 Jun 2023
Thank you! Your positive feedback is much appreciated.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Stay
Because of our flight’s late arrival, we chose this hotel for its 24-hour reception and good location on the Palmer St restaurant strip, a short walk from the town centre. Staff were welcoming, friendly and helpful. Underground parking is free but not secured. The buffet breakfast was delicious. Our room was spacious, with efficient air con, comfortable beds, two good chairs, hospitality tray and frig, no minibar and no ice cube tray. The two bottles of water delivered each day were very welcome. The bathroom, with walk-in shower, worked well but was showing its age. The bedroom lighting was excessively dim, with no ceiling lights and no light in the entrance whee the air con control is located. We had to find our emergency torch to see the control panel. The bedrooms curtains are not quite blackout. Minor inconveniences in the grand scheme. We would return and recommend, but bring a torch.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Paige pada tanggal 18 Feb 2024
Dear guest, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to our valued guests like you. Thank you and have a great day!

8/10 Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
6.Our team is so grateful for your positive feedback. Looking forward to having you again at Rydges Southbank Townsville.

8/10 Bagus

Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great. Would have been better if there was dinner or room service. Otherwise all good. Breakfast was great.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Paige pada tanggal 19 Feb 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

10/10 Sangat Bagus

Donna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Position Position for Football
The Rydges is a central spot if you’re in town to watch the football. Easy walking distance to stadium, town and plenty of restaurants & pubs. The rooms are slightly dated however the mattress is a true king size and the most comfortable we’ve slept on. Good view from The 5th floor on the Marina side overlooking the pool. Air conditioning was not that great for an extremely hot weekend and we could not get it lower than 22deg. Could not work out how to use the remote control for the TV which was a good size so gave up trying. The pool could do with some more seating and a general tidy/ revamp but nice and big area. Did not dine in this time but have had the breakfast previously and very basic. Decent coffee was charged extra so only percolated included.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Rydges Southbank Townsville pada tanggal 19 Feb 2024
Dear Donna, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to our valued guests like you. Thank you and have a great day!

10/10 Sangat Bagus

Eamon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks for a great night
Menginap 1 malam pada bulan April 2023
Tanggapan dari Duty Manager pada tanggal 11 Apr 2023
Hi Eamon,Thanks for sharing a great night with us here at Rydges and thank you for our 5 out of 5 score. Glad you had a great night. Returning soon I hope

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Duty Manager pada tanggal 11 Apr 2023
Hi Matthew,Thank you for your score of 5 out of 5, hoping you had a great time here with us at Rydges, and hope you return again soon.

10/10 Sangat Bagus

Nerida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Duty Manager pada tanggal 11 Apr 2023
Hi Nerida,Rydges being centrally located in the city is very handy as a lot of places are in walking distance and there is a lot to see. Thank you for your score and hope to see you again soon.

10/10 Sangat Bagus

Phil

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice room, very friendly staff, plenty of dining options within walking distance,
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Duty Manager pada tanggal 11 Apr 2023
Hi Phil, Thank you for visiting with us at Rydges. We want you to know how much we appreciate your review. Our staff work hard every day to give you the best customer service experience possible. I will pass on your feedback with the team.Kind Regards Ceri

2/10 Sangat Buruk

Khenuma

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
Expected the room to be bigger for the price i paid, really disappointed
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Michelle Diehm - Revenue Manager pada tanggal 13 Mar 2023
Dear Khenuma , we're sorry to hear the room size was not to your expectations. We hope the location, amenities and customer service was to your liking.Kind Regards,