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"Clean and spacious room. Nice onsen."

"The view was fantastic and the layout was perfect for winter sports."

"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"Great views!"

"Beautiful "

"Super view! "

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "

"This seasoned hotel turned out very satisfying to me. Though at one end of the beach park, it boasts a great view, with access to spacious beach front. Just as the picture of its exterior onsen spa shows, you can see the mountain at the far end of the lake. Also the check-in time is not as restrictive as some online review complained (before 6pm) so more flexible for a busy travel schedule. The staff is courteous and responsive to guests' need when they observe it. The only challenge for guests is, lack of Japanese language skills may restrict their communication with the staff. But this creates a real motivation for repeating guests to pick up some common tourist Japanese. And another possible annoyance is the residue smoke smell, if you are really sensitive which I am luckily not. So in short, I would love to stay in this hotel in my next visit to Lake Toya."

"Everything was great the food, the onsen"