Castles in Trelawny

"All staff was polite and hospitable, The property was clean up to date nice the rooms were beautiful. I recommend the junior suite with the private pool area. So nice and quiet. Food was decent, our fav was Sakura and Jerk Hut. We worked with Daicia to book our excursions she was so sweet. I do wish more bar options were available and the drinks could be a little stronger but overall I had a great experience. I would return "

"The property was immaculate and the staff were wonderful, especially considering they just reopened this month after the hurricane repairs. I only had a few complaints: First, it was extremely hard to get dinner reservations. We were staying for an entire week and were only able to make reservations for 2 of the nights, so we were stuck with the buffet or room service for the majority of our time. That being said, the buffet was very good (but gets boring after a few days). Secondly, the Privilege Club meeting was an EXTREMELY hard sell. They brought 3 different staff members over to try to convince us and we were stuck there for almost 3 hours of our first full day. I finally had to tell them "Look, we run a business and it took us 8 years to finally take a vacation that doesn't involve work, and instead of being relaxed - you guys are seriously stressing me out". Lastly, the staff needs to be better trained on not knocking when we had the do not disturb sign on our door. And they don't give you enough time to answer before just opening the door. We had to go to bed early our last night for an early flight, and housekeeping knocked on our door and then came inside our room at 9 pm waking us up to ask if we wanted turn down service. We also had to disconnect the phone because they were calling us from the lobby at 8 in the morning ON OUR VACATION to sell us different services. With a few training tweaks, could be a great stay."

"Great property staff are okay. The adult side not as fun as the family side. Good food."

"I spent 1 night. Close you everything. 10 minutes from the airport and friendly staff. "

"The resort was so beautiful and all of the staff were so helpful and so nice! They made sure that everyone was having a great time! I loved this place!"

"Staff were the best. Buffet is where its at. Clean rooms and property "

"Great place to stay on budget - close by beaches and downtown clubs - everything is walking distance. Bring towels, they only give you one a day, buy a big bottle of water for your room because there’s nothing on site. They also charge you $2 delivery food and tip if you wanna order anything to the room. "

"Absolutely wonderful stay at the S Hotel in Montego Bay! Friendly staff, excellent and tasty food options, great pool, fantastic beach….clean comfortable room overlooking the ocean."

"This hotel was the worst that I have ever stayed in when I arrived the lobby was so humid hot and dark very depressing looking me and my godmother ate lunch the first day and their was flies all over the table where we ate couldn’t even eat with the flies returning back to the table when we swatted them away the hotel room looked like a 1970s motel the air conditioning was poor quality couldn’t even get the room cooled my godmother had a heat stroke that night the staff was extremely unfriendly they all seemed to have a attitude problem One of the female workers got real nasty at us because we wanted to take a picture by some tables at the dining room and the front desk lady snapped at me saying make sure you bring me back my pen like they can’t get pens around there even when we switched rooms because of the poor air condition the room was still hot and humid we left the next day checked out went right to the airport the area it’s located is extremely dangerous we were harassed twice by locals trying to get us to smoke marijuana they wouldn’t just leave us alone they just kept following us even the bronx isn’t that bad like this area is and all the guest who stayed their looked like they were up to no good I don’t even think they were tourist they all had stank looks and the staff were all angry the beach isn’t part of the property they give you a beach pass to go over where the trashy locals will harass you trying to get money out of you don’t stay hear go to the Riu"