"Great location!10-15min walk from the train station. No elevator was available for our use, but no problems getting up to our room. When we first walked into the room, we were overjoyed to see such a charming and very nicely decorated room after coming from a chain hotel in Stuttgart and Wurzburg. Nice size room and bathroom. We chose not to have our rooms cleaned daily during our 3 day stay (environmentally unnecessary ) and each day the house staff left clean towels, and a new bottle of water outside even though we did not need it. What a nice touch! The reception staff person who checked us in and out was very welcoming and warm! Breakfast buffet and service was wonderfuI! I would definitely stay here again! Charming family run hotel and restaurant!
The main restaurant on the Ground floor was wonderful with great German food and service! However the same could not be said about the restaurant in the cellar. AVOID and don't waste your time! Same food as the regular restaurant upstairs but we thought we would give that restaurant a try because of it's ambience and history. It was beautiful but the service was HORRIBLE! I felt sorry for the server who was the only one down there with another person helping him. Took us over 30min to get our menu and almost as long to get our drinks. We were there for over 2 hours from start to end and most of that time was waiting to get served and noticed!!! 2 other tables who came after us left after having a similar experience of waiting."
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