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"Clean and fast service "

"Close to the MTR, Nathan Road, Ocean Center and the Star Ferry, overlooking the harbor in the heart of Tsim Sha Tsui, the Salisbury is by far the at best location in Kowloon and at about a quarter the price of the Peninsula next door. The beds are comfortable and the rooms are well furnished and immaculately maintained. But the best thing about the Salisbury the understated not in-your-face level of service provided by everyone from the doorman to the housekeepers to the concierge to the front desk receptionists. Yes I’ve stayed at other hotels over the years when I’ve been in Hong Kong on business but since I’ve retired I always come back to the Salisbury. "

"Great"

"I think providing excellent customer service makes a long way. Every staff I get in touch or reach out to shown me how great this hotel was. And I truly appreciate the room. Spacious, clean and comfortable!"

"36 F American solo traveler first time in Hong Kong for 5 days. I loved it! To start, I was planning on having them hold my luggage from 6am to check in time , but they accommodated my early arrival without an extra free which was kind and certainly not required. It was really great to immediately check in. Cleanliness - don’t expect pristine but it’s also not trashy or dirty. It’s budget but good budget. The housekeeper was also very kind and lovey every day I say her. Location - about 7 min walk to the train station, no hills. And there is an ATM, 7/11(to reload your octopus card with cash), and a coffee shop /laundromat (super helpful and cute) literally across the street. It’s perfect. I only packed a carry on and had no issue doing laundry. Also on a cool, but sad street if you care about animals because there are a lot of shark fins. But a historic road for the region. Breakfast starts at 630am (not 4am like their sign says. And the Starbucks isn’t open very early by American standards, but there are a few options, including a McDonald’s a few mins away. I was pleasantly surprised to see someone greeting us at the main entry/ground level every day. Made me feel a little safer that no randos will walk in without being noticed. Lastly the bed is laughably hard lol but I know rock hard beds are common in some countries and honestly, it didn’t keep me up. Would definitely stay again. "

"Excellent service.Friendly staffs."

"staff is friendly and helpful"

"The hotel was beautiful and the staff, over the top !! Great location too. "

"Excellent location and customer service. Clean room."