Hotel dekat Tugu Peringatan Veteran Kota Tonawanda

"The Internet in the room wasn’t working in. The staff told me that we are running out of bandwidth and they could not help at all. Finally, I had to change to a different room to get the Internet working."

"Property was sus. Broken window on first floor, abandoned car in lot with a broken window, and low key, just flat out sus. No continental breakfast, “just grab and go”, just a couple granola bars, mixed fruit cups, some questionable apples and oranges. Staff was straight forward, though was on a cell phone call with someone while checking us in. Property on the inside felt unclean and not well kept. Room felt nostalgic of the 90s, reasonably clean. Bed was great. AC was fantastic. Overall,...

"Not a bad experience. Price may be high due to July 4th according to the ambience of the place "

"Disgusting stay"

"Good for budget"

"We checked into our room, and it was okay. The place had a kitchen, but no dishes ot cooking utensils. You had to buy them for $40, or rent them for $20/week. The room had no hairdryer or soap. There was only one roll of toilet paper, that was 3/4 gone. I went to the front desk, and they were closed from 10pm until 9am, and there was an alarm going off."

"We booked two rooms, and unfortunately, both had issues upon check-in. The air conditioning in one room was not working, and the other room was missing a shower curtain. The manager was able to fix the AC quickly, which we appreciated, but we had to ask twice and speak with different front desk staff before the shower curtain was installed. Cleanliness was also disappointing. There was hair on the bathroom floor, and the toilet seat was not clean when we entered the room. Overall, we were not...

"The room was not cleaned on one day and on another day it was only partially cleaned. Very disappointing"

"-"

"Overall a good experience. Only downsides were stains on bed skirts and rugs. Decor is semi modern. Customer service was great. Will definitely stay again."

"My experience was extremely disappointing from beginning to end. First, I was charged twice for my stay on two separate cards. When I questioned it, Setu told me this was "normal," which only added to my confusion and frustration. Later, I was informed that I had to check out on Saturday morning and then check back into a different room just to extend my stay by one additional day, requiring a separate charge. Thankfully, I happened to meet an associate in the elevator by the name of Monique...

"We had a very nice stay, the staff was extremely helpful and very friendly the only thing we had a problem with is we couldn’t figure how to use the shower."

"Invest in extra bedding such as comforters ."

"Rooms were recently remodeled and clean. The bed sheets felt damp as if the room humidity was extremely high prior to our arrival. This resulted is a very poor night of sleep."

"Not bad for the price. Minor things like"

"Great staff! Everyone was friendly and helpful."

"Very good experience"

"Our guests enjoyed their stay because the staff made it extra special by explaining the history of the building and offering wonderful concierge service."