Upon walking in, the entire hotel smells like cologne trying to cover up the small of smoke and mold. Checked in and within a hour found fleas jumping on the bed in additions to stained sheets and blankets with cigarette burns and holes. The sink also leaked so bad that if you turned it on for 3 seconds water was leaking onto the counter and spilling onto the floor. When we tried to check out and get a refund, we were told the manager was not there and the only one who could issue a refund. When we came back the next morning we were met with dodgy staff who told us the manager wasn’t here when in fact he was and I was only able to speak to him after I pointed it out. The only form of compensation was an extra day at their hotel (which I wouldn’t have used even if I could). We had booked a non refundable room, but I paid for a room without a health hazard of fleas. We just wanted our money back and to leave. After saying they couldn’t give us a refund because we book through a third party, we left. The 3rd party was all for getting us a refund due to the conditions, but was told by the same staff that we had STAYED THE NIGHT and therefore they couldn’t approve the refund when we expressed we wanted to cancel our booking and get a refund the night before and had not stepped food in the hotel since. Overall it was an awful experience, never come to this hotel.