Tulum hotel guide. Catalonia hotel in Tulum, Quintana Roo
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Top Tulum Hotel Reviews
Conrad Tulum Riviera Maya
10/10 Excellent
"The best resort we have stayed at, the staff amazing and courteous, the food top tier, and the resort so chic and modern. Perfect place for relaxation and tranquility. Will be visiting soon."
Dreams Tulum Resort & Spa - All Inclusive
10/10 Excellent
"This resort was beautiful, clean, and well maintained. The staff was incredibly friendly and helpful throughout our stay. Jose, who was our waiter on several occasions, always provided warm, attentive, and exceptional service that made our dining experiences even more enjoyable. The food was delicious, and our favorite dining experience was at the Hibachi restaurant. The chef was entertaining, engaging, and made the meal a lot of fun for both the adults and the kids. There are just a few things I hope the resort considers improving in the future. The Kids Club family time is scheduled from 12:30 p.m. to 2:30 p.m., which is the hottest part of the day. It might be more enjoyable for families if it were offered earlier in the morning or later in the afternoon. The buffet also closes from 11:30 a.m. to 12:30 p.m. while transitioning between menus, which isn't ideal for families with younger children who may need to eat during that time. Lastly, the rooms felt a bit warm during the hottest part of the day, even with the thermostat set to 23°C. Overall, our family had a wonderful vacation. Despite these minor issues, we truly enjoyed our stay and would definitely return."
KAN Tulum Hotel
10/10 Excellent
"The property was very well maintained and the deep tissue massage was amazing."
Hilton Tulum Riviera Maya All-Inclusive Resort
8/10 Good
"Overall, my experience was good at the Hilton hotel. The staff was really friendly and they helped me find a lost baggage ,which I was really grateful for . The only thing I didn’t like is the many raccoons and lizards.Also, there’s too many seaweeds and too many rocks on the beach so I choose to stay at pool and didn’t go on the beach. Other than that, it was great. The food was good and the hotel is beautiful."
Kanan Tulum Hotel & Spa Adults Only Playground
10/10 Excellent
"Dj vibe was Vegas style which we loved! Staff was very attentive and friendly, loved our treehouse for the price they had a complementary breakfast, which was great! We celebrated my husband‘s birthday, and they decorated our room. Also we celebrated anniversary at the same time and they decorated our room for $250. One complaint which wasn’t their fault is that there was a lot of seaweed on the beach I wish I would’ve known. Best time to visit is between mid October till March to avoid that. They had cute boutiques to buy bathing suits and outfits if needed also great restaurants walking distance. Gracias por todo!"
Copal Tulum Hotel
10/10 Excellent
"Eddy, Gererado, Manuel are the best servers."
Hotel Shibari Tulum - Restaurant & Cenote Club
10/10 Excellent
"Our stay at Shibari Hotel Tulum was nothing short of unforgettable. From the moment we arrived until the day we checked out, every single moment exceeded our expectations. The entire staff was absolutely incredible—warm, attentive, professional, and always willing to go the extra mile to make our vacation truly special. Their genuine hospitality made us feel welcomed and cared for throughout our stay. We want to thank each and every member of the Shibari team for creating such amazing memories that we will cherish forever. We highly recommend Shibari Hotel Tulum to anyone looking for an exceptional getaway, especially couples seeking a romantic and unforgettable experience. Come and see it for yourselves—you won't be disappointed! Thank you, Shibari, for an amazing vacation. We can't wait to come back!"
Hotel Qamar Lux
10/10 Excellent
"What a beautiful property. Perfect location on the beach. I loved the boho vibe, being able to walk straight out from my room onto my porch and enjoy both jungle and beach. The staff were amazing, massages sublime, location - you need a bike (which I hired) or download InDrive for taxi service. Breakfast was simple and the food at lunch/dinner was varied and freshly cooked. Highly recommend."
Holiday Inn Tulum by IHG
10/10 Excellent
"Very Clean and comfortable room. Very pleasant and helpful staff. Several excellent eating options nearby. Convenient transportation nearby."