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"Friendly staff, fast help services, convenient room service for breakfast was great and easy to order by phone. I like to take it easy in the morning and not rush to restaurant for breakfast. All inclusive, why not enjoy anyway you like. "

"The resort was a luxury experience with remarkable staff and stunning views. The designated pool areas were a treat and the surrounding community was well maintained and safe. We encourage you to keep bug repellant handy when visiting between June and September. "

"The resort is beautiful. The staff is absolutely amazing. There's not many food options for guests who do not eat pork. The beach club was seaweed infested and the pools there were not clean, but the staff was very accommodating and professional. There's also no daytime poolside entertainment at any of the pools. Definitely need to do better adding some fun to luxury."

"Good location, very well maintained rooms and and clean facilities "

"The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style. "

"Staying here was amazing, everything was so calming and focused on nature and us. Our room was beyond beautiful, staff was always there to help, the food was great also. "

" A Slice of Paradise in Tulum – Unforgettable Stay! Our stay at this hotel in Tulum was nothing short of magical. From the moment we arrived, we were welcomed with warm smiles, refreshing drinks, and a sense of calm that set the tone for the entire trip. The location is unbeatable—nestled between lush jungle and the turquoise waters of the Caribbean, it feels like a hidden oasis. Waking up each morning to the sound of waves and birdsong was pure serenity. The rooms were beautifully designed, blending modern luxury with natural elements. Everything was immaculate, with thoughtful touches like locally sourced bath products, cozy robes, and stunning views from the private terrace. What truly made the experience exceptional was the staff—attentive, genuine, and always ready to help with anything we needed, from dinner reservations to insider tips on hidden cenotes and beach spots. The on-site restaurant served some of the best food we had in Tulum—fresh, flavorful, and artfully presented. Whether it was breakfast by the beach or cocktails at sunset, every meal was a delight. We left feeling refreshed, inspired, and already dreaming of our return. If you’re looking for a place that combines luxury, authenticity, and a deep connection with nature, this hotel is it. Absolutely unforgettable."

"Staff was friendly fr check.in to check out. This is going to be a premier spot when they finish building the restaurant. It is under construction. That was one thing we learned the hard way but they are respectful and dont start super early in the morning. The private roof top pools are key. We will definitely book again"

"Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again. "