Vila di Tulum

"El lugar completo, maravilloso, el entorno mágico, el hecho de no tener recepción pero que Ehsan el manager esté al pendiente de tus necesidades es increíble. Te sientes como en casa y eso lo valoro muchísimo, volveré ahí cada que llegue a Tulum. De igual forma las personas de vigilancia, siempre con excelente actitud "

"Neglected accomodation. Its a shame branding as "luxury" and having suck a low quality and dirty house for such price is disgrace. The sheets and bedding were disgusting. Stains all over. 2 room smelly one with cigarettes or with cat piss. The whole house were very humid. No spruce of heat or to dry it out with humidifier. Had to go buy bedding from a store cause couldn't sleep on stained smelly sheets and pillows. Very poorly maintained. Nice property by the look but heavily neglected. Also...

"Threqurede pool was smaller than it looks in photos. There was a safety issue at the house that required us needing to be moved to another property. Although this was done immediately, the alternate properties were not what our preference stay would have been. As well, no offer of helping us pack and move was made while we had to make 2 trips from one house to the other"

"I didn’t like the keys. I had a ver hard time opening and locking the door "

"Lovely quiet beech, clean room helpfull staff"

"It was a very pleasant couple days with our family in Tulum"

"Absolute heaven on earth! Chabely and Snow did everything possible to accommodate us; from organising airport transfers, a cenote tour, private chef, scooter and ATV hire, restaurant bookings and looking after us beyond check out time. This made the experience extra special and effortless. We have never felt more relaxed on a holiday. We are a family of 5 Aussies with three young daughters. First time in Tulum and loved everything it had to offer. The only downside was ‘seaweed season’ The...

"Absolutely fabulous - serene and luxurious - "