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"Great service and loved the room configuration. "

"Pleasantly surprised with the facility. Nice spacious room, well appointed but food in the adjoining restaurant is just ok, carvery looked good but cold, breakfast was fairly tasteless. Spoiled what would have been a very pleasant stay."

"Lovely Hotel, very welcoming and in a great location"

"On arrival, we were not told what breakfast times were or where we could get breakfast. We asked about parking which we had paid extra for in our room to be told it was free at weekends anyway. We had paid for pool access on the room but were not told of where this was or how to access it. As it turns out, the pool and gym are well attended by locals and we barely got a chance to go but a timetable would have been helpful. Food was excellent in the pub and grill as well as at breakfast. We paid for extras in the room such as Nespresso machine, water and sweet treat. We only got one biscuit and upon asking for a refresh after night one, they did not top up the water nor did they top up the sweet treat. Shower was amazing as was the the king size bed. Great location."

"Ok"

"Great selection at breakfast. Super comfy tooms. Great facilities"

"Easy parking and spacious room. Friendly staff too."

"Reception staff were amazing! Our favourite place to stay. "

"This was the second time of staying at the Banff Springs Hotel. I found the whole experience very pleasing. The reception, bar and restaurant area is very clean and a comfortable place to chill. I booked single rooms for my Son and I and we both found them to be of a good size with a comfortable bed, which is all one needs after a long drive up from London. We ate in the restaurant in the evening and found that the choice of food was plentiful and a good variety of dishes. The food itself was well presented and tasty with good portion sizes. The staff were all very polite and extremely helpful. The only really minor faults I could find were that of no lift and as a disabled person who finds it difficult to walk I struggled with the three flights of stairs. The only other fault was that in the face of hygiene the TV remote was very dirty with a build up of grime around the buttons and failing batteries. I would absolutely recommend staying here if you are intending to work or holiday in this beautiful East coast part of Scotland."