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"My lower rate is base on Hot Tub area - strong smell pee. My kids needs to close their noses. Later you use to smell it. FD staff nice and friendly. Absolutely horrible, unprofessional two older Latino men in restaurant next to FD area. Unpleasant welcome. Sits us after check documentation about service dog. Table was sticky, I asked to clean it and older guy throw wet rag at me to clean it myself. First I didn’t get it, I cleaned table and my mind been loading- is it dream or disrespect and unacceptable treatment is a logo for this place . I still been sitting like frozen. Later exactly with the same action he brought a menu on a table. It was last drop for us with 2 kids. We just left. I never ever been treated like that in any place I have been for all my life. They both looked so confident as baron, owners of Grand Canyon as whole. Looked i entered to their house with no permission. If they act like that that means they know, nothing happens even if someone will complain. I am honest I felt more insecure than upset. If that place keep people like that - that means they support that culture. Absolutely horrible, disgusting behavior. If management is not aware ( which I have doubt) they have to be out of that place at all. I see them more as workers in prison. "

"It was wonderful to be able to stay in the park here at the Lodge. Rooms are very basic, but great for an overnight. Walkable trails all around the buildings was nice. "

"This place is clean, staff are approachable, restaurants are nearby. A must come back place to stay!"

"Internet was very slow. Staff not helpful"

"Didn't care for ok r the breakfast it was sold separately after paying over 200.00 for a room"

"Maswik had everything we were looking for. We booked 3 rooms with kitchenettes in the South section for my husband, me and our 4 adult children. The rooms were spacious, the kitchenettes allowed us to eat breakfast in our rooms and make packed lunches for hiking. We ate dinner in the pizza restaurant (twice 🙂) and at the restaurant at Bright Angel Lodge. We loved the location and the lodge."

"Liked the cleaniness of the room and surrounding area. Polite staff. Had an issue with the heat it was unplugged found out the next morning as could not get heat to work."

"Overall, good experience. Definitely dated decor, but overall, well maintained for usage this place gets. Overall, the room was clean but did find toys and debris under the bed from previous visitors. Breakfast was free and good overall. Not much if you were looking for warm breakfast. No eggs or meats."

"No hotel parking a problem as fighting with all visitors."