Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Reviews of Microtel Inn & Suites by Wyndham Tuscaloosa/Near University

2.5 out of 5
Microtel Inn & Suites by Wyndham Tuscaloosa/Near University
1417 Veterans Memorial Parkway, Tuscaloosa, AL

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1001 reviews" "
Rating 8 - Good. 337 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Starr

Travelled with family
Liked: Staff & service
Great staff! Super helpful and friendly!
Stayed 1 night in May 2024
Response from Tuscaloosa Microtel Team on 3 May 2024
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff during your recent stay.Providing exceptional service and ensuring our guests feel welcome and valued is our top priority, so it's incredibly rewarding to hear that our team was able to make your stay memorable. We take pride in our staff's helpfulness and friendliness, and we're delighted that they exceeded your expectations.Your kind words mean a lot to us, and we'll be sure to share your compliments with our team. It's feedback like yours that inspires us to continue delivering outstanding service to all our guests.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Tuscaloosa Microtel

10/10 Excellent

Cliffer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tuscaloosa Microtel Team on 28 Apr 2024
Thank you for your recent stay with us and for taking the time to leave a positive review! We're thrilled to hear that you had a good experience during your time with us.Your satisfaction is our top priority, and it's wonderful to know that we succeeded in providing you with a five-star experience. If there's anything specific that stood out to you as particularly enjoyable or if there are any areas where you feel we could improve further, we would love to hear your feedback.We truly appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again soon!Warm regards,Tuscaloosa Microtel

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low price. Good value.
Stayed 1 night in Apr 2024
Response from Tuscaloosa Microtel Team on 21 Apr 2024
Thank you for your recent stay with us and for taking the time to share your feedback! We're delighted to see your perfect 5/5 rating and to hear that you found our hotel to be a low-priced, high-value option.Providing exceptional value to our guests is incredibly important to us, and we're thrilled that you felt our accommodations met your expectations in terms of both quality and affordability. It's our goal to offer comfortable and enjoyable stays at competitive prices, and we're glad to know that you found our rates to be satisfactory.We truly appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to the opportunity to host you again soon!Warm regards,Tuscaloosa Microtel Management

10/10 Excellent

ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
Close to our destination
Stayed 1 night in Apr 2024
Response from Tuscaloosa Microtel Team on 18 Apr 2024
Thank you for sharing your experience with us. We're glad to hear that our hotel's location was close to your destination and met your needs during your stay. Our team always aims to provide a comfortable and convenient experience for all our guests.In addition to our convenient location, we also offer a range of amenities and services to enhance your stay. From clean and comfortable rooms to friendly and attentive staff, we strive to make every guest feel welcome and satisfied.If there's anything specific that stood out to you during your stay, or if there are any areas where you feel we can improve, please don't hesitate to let us know. Your feedback is invaluable to us as we continue to strive for excellence in hospitality.We hope to have the pleasure of welcoming you back on your next visit to the area. Until then, safe travels and warm regards.Best regards,Tuscaloosa Microtel

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Tuscaloosa Microtel Team on 18 Apr 2024
Thank you for taking the time to share your feedback with us. We truly value your input and appreciate your honesty. We're glad to hear that you had a pleasant stay overall.However, we understand that there were some aspects of your experience that fell short of expectations. We apologize for any inconvenience caused by the cleanliness issues you encountered in your room. Please rest assured that we take your comments seriously and will address them promptly with our housekeeping team to ensure that similar issues do not occur in the future.Your feedback helps us improve, and we hope to have the opportunity to exceed your expectations during your next visit. If you have any further comments or concerns, please feel free to reach out to us directly. We are here to assist you in any way we can.Thank you for choosing to stay with us. We look forward to welcoming you back soon.Warm regards,Tuscaloosa Microtel

8/10 Good

Cindy

Stayed 1 night in Apr 2024
Response from Tuscaloosa Microtel Team on 30 Apr 2024
Thank you for taking the time to provide us with your feedback. We appreciate your honesty and want to ensure that we address any areas where we may have fallen short during your recent stay.While we're pleased to see that your overall experience was positive, we also acknowledge that there may have been aspects of your stay that did not fully meet your expectations. Your satisfaction is important to us, and we would love to hear more about your experience so that we can make improvements where necessary.If there are any specific areas where you feel we could have done better or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. Your feedback helps us continuously improve our services and ensure that all our guests have a great stay.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Tuscaloosa Microtel

4/10 Poor

charles

Stayed 1 night in Apr 2024
Response from Tuscaloosa Microtel Team on 27 Apr 2024
Thank you for sharing your feedback with us. We sincerely apologize for any shortcomings you experienced during your recent stay.Your satisfaction is important to us, and we regret that we did not meet your expectations. We take your feedback seriously and will use it to address areas for improvement within our establishment.If there are specific issues you would like to discuss further or if there's anything we can do to make it right for you, please don't hesitate to reach out to our team directly. Your comfort and satisfaction are our top priorities, and we want to ensure that your next experience with us exceeds your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to regain your trust in the future.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Tysherica

Stayed 1 night in Mar 2024
Response from Tuscaloosa Microtel Team on 20 Apr 2024
Thank you for your recent visit and for taking the time to share your feedback! We're absolutely thrilled to see your 5/5 rating and to hear that you had a good experience during your stay with us.Ensuring our guests have a positive and memorable experience is our top priority, and it's wonderful to know that we succeeded in meeting your expectations. Your satisfaction means the world to us, and we're delighted that you found everything to your liking.If there's anything specific that stood out to you as particularly enjoyable or any areas where you feel we could improve further, we'd love to hear your thoughts. Your feedback helps us continually enhance our services and ensure that every guest has an exceptional stay.We truly appreciate your support and hope to have the pleasure of welcoming you back for another great experience in the future. Until then, safe travels and warm regards from all of us here at Microtel Inn & Suites!Best regards,Tuscaloosa Microtel

8/10 Good

Jeff

Stayed 1 night in Mar 2024
Response from Tuscaloosa Microtel Team on 18 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave your feedback. We're pleased to hear that you had a positive experience overall.However, we also noticed that there might have been some aspects of your stay that didn't meet your expectations. We apologize for any inconvenience you may have experienced. Your feedback is valuable to us as it helps us identify areas where we can improve.If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We are committed to providing all of our guests with exceptional service and accommodations.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best Regards,Tuscaloosa Microtel

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tuscaloosa Microtel Team on 29 Mar 2024
Dear Maria,Thank you for sharing your experience with us! We truly appreciate your feedback and are delighted to hear that you had a pleasant stay at Microtel Inn & Suites by Wyndham Tuscaloosa Near University. Your kind words about our tidy and well-kept accommodations, friendly staff, and convenient location mean a lot to us.We continuously strive to provide excellent service to all our guests, and it's gratifying to know that we met your expectations. Your recommendation is greatly valued, and we look forward to welcoming you back for another enjoyable stay whenever your travels bring you to Tuscaloosa.If there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We're here to ensure you have a comfortable and memorable experience each time you choose to stay with us.Warm regards,Bridget SHotel Manager

6/10 Okay

dewayne, Duncanville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the stay was fine. But, there was zero coffee service in the room and the cups in the breakfast area were barely big enough for a sip of water. Minor to some, but we're big morning coffee lovers and that kinda stink. And the plug in over the bar didn’t work at all. Apparently the ground fault was faulty.
Stayed 1 night in Mar 2024
Response from Tuscaloosa Microtel Team on 5 Mar 2024
We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. While we're pleased to hear that your overall experience was satisfactory, we apologize for any inconvenience caused by the small cups in the breakfast area and the non-functional plug.Please know that your comments have been shared with our team, and we are actively working to address these issues to enhance the experience for our guests.Additionally, we want to inform you that we do have coffee pots available upon request. Our guests' comfort and satisfaction are our top priorities, and we strive to accommodate all requests to the best of our ability. We have also made a note in our welcome letter in the rooms to ensure all guests are aware of this option.Thank you for bringing these matters to our attention, as it allows us the opportunity to improve and better serve you in the future. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and served purpose.
Stayed 1 night in Feb 2024
Response from Tuscaloosa Microtel Team on 5 Mar 2024
We're delighted to hear that our accommodations met your expectations and provided you with a comfortable stay. Ensuring cleanliness and meeting your needs are top priorities for us. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!

4/10 Poor

Rayshun

Stayed 1 night in Feb 2024
Response from Tuscaloosa Microtel Team on 5 Mar 2024
We're sorry to hear that your experience fell short of expectations. Your comfort and satisfaction are important to us, and we regret any aspects of your stay that did not meet your standards. If there are specific concerns or areas where we can improve, please don't hesitate to reach out to us directly. We value your feedback and would appreciate the opportunity to address any issues to ensure a better experience for you in the future. Thank you for choosing to stay with us.

4/10 Poor

Deanna

Travelled with family
Disliked: Staff & service, amenities
I have stayed here many times but this time was by far the worst. When we entered the room the bathroom floor had lots of water, next morning discovered we had no warm water for a shower. It was straight ice water. Alerted the staff. They didnt seem to care and no one came during our stay to address the issue. Had to drive to my daughters dorm to shpwer each day. Very inconvenient
Stayed 4 nights in Feb 2024
Response from Wyndham Microtel Team on 1 Mar 2024
We really do apologize about this. We did have a hot water heater go down and we got it resolved and a new one installed within 24 hours. We do appreciate you staying with us and we are back on track!

6/10 Okay

Shawn

Dogs barking throughout the night & loud music playing.
Stayed 1 night in Feb 2024
Response from Tuscaloosa Microtel Team on 25 Feb 2024
We appreciate you taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the disturbances caused by the noise from dogs barking and loud music playing during the night. Please accept our apologies for any inconvenience this may have caused you.We strive to provide a peaceful and comfortable environment for all our guests, and we understand how disruptive noise disturbances can be. Rest assured, we take such feedback seriously, and we will take appropriate measures to address these issues to ensure a more peaceful stay for our guests in the future.If noise disturbances occur during your stay, we encourage you to reach out to our front desk staff immediately so that we can address the situation promptly and ensure that you are able to enjoy a restful night's sleep.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Vanessa

Travelled with partner
Liked: Amenities
The bed was very comfortable. I wasn’t crazy about the breakfast. The staff was very friendly.
Stayed 2 nights in Feb 2024
Response from Tuscaloosa Microtel Team on 22 Feb 2024
Thank you for sharing your experience with us! We're pleased to hear that you found the bed to be very comfortable during your stay.We're sorry to hear that the breakfast didn't meet your expectations, and we appreciate your feedback on that aspect of your visit. Your comments will be shared with our team as we continually strive to improve and enhance our offerings for our guests.It's wonderful to know that you found our staff to be very friendly. Providing excellent customer service is a top priority for us, and we're glad that our team members made a positive impression on you.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that you have a comfortable and pleasant experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,Tuscaloosa Microtel

6/10 Okay

michael

Liked: Cleanliness, staff & service
Room was great, walls were thin and neighbor was loud- all night
Stayed 1 night in Feb 2024
Response from Tuscaloosa Microtel Team on 17 Feb 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room to be great.However, we apologize for the inconvenience caused by the thin walls and noisy neighbors. We understand the importance of a peaceful environment for a restful night's sleep, and we regret that this was not your experience. Please know that we take noise complaints seriously, and we will address this issue with our team to ensure that we are enforcing quiet hours and providing a more comfortable stay for all of our guests.If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us. We want to make sure that your next stay with us exceeds your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Forrest

Travelled with family
Clean safe and comfortable for the price. Free juice, coffee and breakfast which was decent. Good enough to get going… good value for money.
Stayed 1 night in Feb 2024
Response from Tuscaloosa Microtel Team on 4 Feb 2024
Your satisfaction and comfort are our top priorities, and we're thrilled to hear that you found our hotel to be clean, safe, and comfortable during your stay. Providing excellent value for money is something we take pride in, and we're glad that you found our amenities, including the complimentary juice, coffee, and breakfast, to be convenient and enjoyable.We understand the importance of starting the day off right, and we're pleased that our breakfast offerings met your needs. Your positive feedback motivates us to maintain our standards of cleanliness, safety, and comfort for all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Warm regards,Tuscaloosa Microtel

10/10 Excellent

Jacqulyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for a quick overnight in Alabama.
Stayed 1 night in Jan 2024
Response from Tuscaloosa Microtel Team on 26 Jan 2024
Thank you for sharing your experience with us. We're glad to hear that our hotel served its purpose well for your quick overnight stay in Alabama. If there's anything specific that made your stay enjoyable or any suggestions you have for how we can improve, please let us know. We value your feedback and hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,Tuscaloosa Microtel

6/10 Okay

Maria

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tuscaloosa Microtel Team on 25 Jan 2024
Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where we fell short or ways we can improve to make your next stay more enjoyable, please let us know. Your input is valuable to us, and we strive to ensure that each guest has a positive experience. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and affordable price. I will recommend this hotel to everyone i know who travel.
Stayed 1 night in Jan 2024
Response from Tuscaloosa Microtel Team on 20 Jan 2024
Thank you for taking the time to provide such positive feedback about your recent stay with us. We are delighted to hear that you found our hotel to be very comfortable, clean, and offered great value for the price. Your satisfaction is our top priority, and we appreciate you recommending our hotel to everyone you know who travels.Our team strives to create a welcoming and enjoyable experience for our guests, and it's truly rewarding to know that we succeeded during your stay. If there are specific aspects of your experience that stood out or if you have any suggestions on how we can continue to improve, please feel free to share.We value your recommendation and look forward to the opportunity to host you again in the future. If there's anything we can do to make your next stay even more memorable, please do not hesitate to let us know.Warm regards,Tuscaloosa Microtel

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024
Response from Tuscaloosa Microtel Team on 19 Jan 2024
Thank you for your rating! We're glad to see that you had a positive experience during your stay. If there are any areas where we could further enhance your experience or if you have specific feedback to share, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay in the future.Warm regards,Microtel Tuscaloosa

8/10 Good

Kiambi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable and the room was clean
Stayed 1 night in Jan 2024
Response from Tuscaloosa Microtel Team on 19 Jan 2024
Thank you for sharing your feedback! We're pleased to hear that your stay was comfortable and that you found the room clean. Your satisfaction is important to us.If there are any specific areas where we can improve to make your next visit even more enjoyable, or if there's anything you'd like to highlight about your stay, please feel free to let us know. We appreciate your input and look forward to providing you with another positive experience in the future.Warm regards,Microtel Tuscaloosa

10/10 Excellent

Kyoung

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Tuscaloosa Microtel on 19 Jan 2024
Thank you for the top-notch rating! We're thrilled to see that you had a fantastic experience during your stay. If there's anything specific you loved about your visit or any way we can make your next stay even better, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Microtel Tuscaloosa

10/10 Excellent

DARLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tuscaloosa Microtel Team on 19 Jan 2024
Thank you for the perfect rating! We're thrilled to see that you had a great experience during your stay. If there's anything specific you loved about your visit or if there's anything we can do to make your next stay even better, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Microtel Tuscaloosa

10/10 Excellent

Shawn

Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 20 Jan 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. If there's anything specific you loved about your visit or any way we can make your next stay even better, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Microtel Tuscaloosa

8/10 Good

Xavier

Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 31 Dec 2023
Thank you for sharing your rating! We're glad to see that you had a positive experience during your stay. If there are any areas where we could improve to make your next visit even better, please feel free to let us know. Your feedback is important to us, and we hope to welcome you back for an even more enjoyable stay in the future.Warm regards,Microtel Tuscaloosa

8/10 Good

Heidi

Response from Tuscaloosa Microtel Team on 17 Feb 2024
Thank you for your feedback and for rating your experience with us! We're glad to hear that you had a good stay at our hotel.Your satisfaction is important to us, and we're always striving to improve. If there are any specific areas where you feel we could have done better to earn that perfect 5/5 rating, please let us know. We value your input and will use it to make necessary improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future!Warm regards,Tuscaloosa Microtel

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 19 Jan 2024
Thank you for the perfect rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything specific that made your visit exceptional or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!Warm regards,Microtel Tuscaloosa

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smal, but thats ok because it was just me. It was warm and the bed was comfy. But the best was the staff, i had car troubles and they let me hang out for quite awhile and some tried to help me with it as well.
Stayed 1 night in Nov 2023
Response from Tuscaloosa Microtel Team on 22 Dec 2023
Thank you for sharing your positive experience with us! We're glad to hear that despite the room size, you found it comfortable and cozy, with a warm atmosphere and a comfortable bed.We're especially thrilled that our staff could assist you during your car troubles and make your experience more pleasant by allowing you to hang out and offering help. Providing exceptional service during challenging times is important to us, and we're delighted that our team could be of assistance.Your kind words are greatly appreciated, and we look forward to welcoming you back for another comfortable stay. If there's anything else we can do to make your next visit even better, please let us know.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Alyssa

Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 19 Jan 2024
Thank you for the excellent rating! We're delighted to know that you had a positive experience during your stay. If there's anything specific you enjoyed or any way we can make your next visit even better, please let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Microtel Tuscaloosa

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tuscaloosa Microtel Team on 20 Dec 2023
Thank you for your outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is incredibly important to us, and we're delighted that we could meet your expectations.If there's anything specific that made your stay exceptional or anything we can do to make your next visit even better, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Tuscaloosa Microtel

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Staff & service
I arrived at the property 2hours after calling to tell the front desk i would be late because of a storm. The front desk clerk told me that i had to have an out of town id if i didnt want to be charged $250 for a deposit. And that if i didnt want to be charged that i can get someone with a out of town id to do it. I came back with someone but the front desk clerk wasnt at the front desk. Mind u its 4am and it was just a bad tornado the reason i was late getting there.
Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 13 Dec 2023
We deeply apologize for any inconvenience or frustration caused during such a challenging situation. Your comfort and ease of check-in are essential to us, and we regret that we fell short in providing the necessary support and understanding during your late arrival.Your feedback is valuable, and I've made sure to escalate this matter to our management team to ensure this type of situation is handled more appropriately in the future, especially during extraordinary circumstances like severe weather events. We genuinely appreciate your understanding and hope to have another opportunity to provide you with a much-improved stay in the future.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Cindy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with kindness and helped with any questions I had.
Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 10 Dec 2023
Dear Cindy,Thank you for your kind words! We're thrilled to hear that you were greeted with kindness and that our team was helpful in addressing any questions or concerns you had during your stay.Providing exceptional service and a welcoming atmosphere is a priority for us, and we're delighted that our team made your experience memorable. Your feedback is truly appreciated.We can't wait to welcome you back and provide you with another fantastic stay. If there's anything specific you'd like to commend or any way we can further enhance your next visit, please feel free to let us know.Warm regards,Tuscaloosa Microtel

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel. Good Value.
The place was clean, and the people working there were really, really nice. Would definitely stay again.
Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 10 Dec 2023
Dear John ,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel to be clean and that our team provided exceptional service during your stay. Maintaining a clean environment and delivering friendly service are priorities for us, and we're glad that it contributed to your positive experience.We're delighted to know that you had a good value and that you're considering staying with us again. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay.If there's anything specific you'd like to highlight or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Denise, chattanooga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Tuscaloosa Microtel Team on 10 Dec 2023
Dear Denise,Thank you for the top-notch rating! We're thrilled to know that you had an exceptional 5/5 experience during your stay with us.Your satisfaction is our utmost priority, and we're delighted that we met and even exceeded your expectations. We can't wait to welcome you back for another outstanding stay in the future.If there's anything specific that made your stay exceptional or if there's anything we can do to make your next visit even better, please feel free to let us know.Warm regards,Tuscaloosa Microtel

4/10 Poor

Gino

Stayed 1 night in Dec 2023
Response from Tuscaloosa Microtel Team on 31 Dec 2023
I'm sorry to hear that your experience did not meet your expectations. If there are any specific concerns or issues you encountered during your stay that we can address or assist with, please let us know. Your feedback is valuable to us, and we want to ensure that any shortcomings are promptly addressed to improve our services for future guests.Warm regards,Microtel Tuscaloosa

8/10 Good

LaQuavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Cozy, just wished they had mini refrigerators in the rooms 😩
Stayed 1 night in Nov 2023
Response from Tuscaloosa Microtel Team on 10 Dec 2023
Dear LaQuavia,Thank you for your feedback! We're delighted to hear that you found our hotel cozy and comfortable.We understand your desire for mini refrigerators in the rooms, and we appreciate your suggestion. Your input is valuable as we continually strive to enhance our guests' experience.We hope that despite this, you had an enjoyable stay with us. If there's anything else we can do to further improve your experience on your next visit, please don't hesitate to let us know. We'd love to welcome you back for another pleasant stay.Warm regards,Tuscaloosa Microtel Team

10/10 Excellent

Shemieka

Liked: Staff & service, property conditions & facilities
Cozy local spot. Walking distance to the malls.
Stayed 2 nights in Nov 2023
Response from Microtel Tuscaloosa Team on 29 Nov 2023
Dear Shemieka,Thank you for your feedback! We're thrilled to hear that you found our hotel to be a cozy local spot and that our location was convenient for accessing the malls within walking distance.We're delighted that you enjoyed your stay and the proximity to nearby shopping areas. Should you have any further comments or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay!Warm regards,Tuscaloosa Microtel

6/10 Okay

Thomas

Stayed 1 night in Nov 2023
Response from Tuscaloosa Microtel Team on 24 Nov 2023
Dear Thomas,Thank you for sharing your feedback with us and rating your experience. We're sorry to learn that your stay resulted in a 3/5 rating.Your satisfaction is of utmost importance to us, and we'd greatly appreciate more details or insights regarding your stay that led to this rating. Your feedback is instrumental in our efforts to make necessary improvements and ensure a better experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regardsTuscaloosa Microtel

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tuscaloosa Microtel Team on 24 Nov 2023
Dear Jennifer,Thank you for taking the time to provide feedback on your recent stay. We're sorry to hear that your experience with us resulted in a 6/10 rating.Your satisfaction is important to us, and we would appreciate more details or specifics about your stay that might have contributed to this rating. Your feedback is crucial in helping us identify areas that need improvement and in ensuring a better experience for our guests.We value your business and hope to have the opportunity to welcome you back for a more improved stay in the future.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Quang

Stayed 1 night in Nov 2023
Response from Tuscaloosa Microtel Team on 24 Nov 2023
Dear Quang,Thank you so much for your perfect rating! We're thrilled to learn that you had an exceptional 5/5 experience during your stay with us.Your satisfaction is our top priority, and we're delighted to have met and exceeded your expectations. We can't wait to welcome you back for another outstanding stay in the future.If there's anything specific that contributed to making your stay exceptional, please feel free to share. Your feedback helps us ensure that every guest experience is as wonderful as yours.Warm regards,Tuscaloosa Microtel

8/10 Good

Pam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Nov 2023
Response from Tuscaloosa Microtel on 24 Nov 2023
Dear Pam,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant experience with our staff during your stay. Providing friendly and accommodating service is a priority for us, and we're delighted that our team made your visit enjoyable.Your kind words mean a lot to us. We look forward to welcoming you back for another great stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Warm regards,Microtel Tuscaloosa

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Tuscaloosa Microtel Team on 10 Dec 2023
Dear David,That's fantastic to hear! Thank you so much for the perfect rating! We're thrilled that you had a flawless 5/5 experience during your stay.Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We can't wait to welcome you back for another outstanding stay in the future.If there's anything specific that contributed to making your stay exceptional, please feel free to share. Your feedback helps us ensure that every guest experience is as wonderful as yours.Warm regards,Tuscaloosa Microtel

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So helpful and friendly!
Stayed 1 night in Nov 2023
Response from Microtel Tuscaloosa Team on 4 Nov 2023
Dear Michael,Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful and friendly. Providing excellent service and creating a welcoming atmosphere for our guests is always our top priority.We look forward to welcoming you back for another outstanding stay in the future. If there's anything specific that stood out to you about our team's assistance, please feel free to share. Your feedback helps us ensure every guest has a memorable experience.Warm regards,Microtel Tuscaloosa

10/10 Excellent

Shameka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Microtel Tuscaloosa Team on 4 Nov 2023
Dear Shameka,Thank you for your perfect rating! We're absolutely thrilled to hear that you had a flawless 10/10 experience during your stay with us.Your satisfaction is our utmost priority, and we're overjoyed to know we could meet and exceed your expectations. We can't wait to welcome you back for another outstanding stay in the future.If there's anything specific that made your stay exceptional, please don't hesitate to share. Your insights help us ensure every guest experience is as wonderful as yours.Warm regards,Microtel Tuscaloosa

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Microtel Tuscaloosa Team on 4 Nov 2023
Dear William,Thank you for your perfect rating! We're absolutely thrilled to hear that you had a flawless 10/10 experience during your stay with us.Your satisfaction is our utmost priority, and we're overjoyed to know we could meet and exceed your expectations. We can't wait to welcome you back for another outstanding stay in the future.If there's anything specific that made your stay exceptional, please don't hesitate to share. Your insights help us ensure every guest experience is as wonderful as yours.Warm regards,Microtel Tuscaloosa

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice. Coming from CT. It’s nice to see down here
Stayed 1 night in Oct 2023
Response from Microtel Tuscaloosa Team on 4 Nov 2023
Dear Paul,Thank you for sharing your feedback with us! We're thrilled to hear that you found our hotel to be very clean and nice. Maintaining a high standard of cleanliness is a top priority for us.We're glad to know that your experience here was a positive one, especially coming from Connecticut. We're delighted that we could provide you with a pleasant experience in our area.Should you have any other feedback or suggestions, please don't hesitate to let us know. We value your input and hope to welcome you back for another great stay in the future.Warm regards,Microtel Tuscaloosa

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The air conditioning didn’t work it was so hot in the room, I didn’t sleep much at all.
Stayed 1 night in Oct 2023
Response from Microtel Tuscaloosa Team on 4 Nov 2023
We're sincerely sorry to hear about the issue you experienced with the air conditioning during your stay. This is certainly not the experience we aim to provide, and we apologize for any discomfort this caused you.Please know that your feedback is taken seriously, and we will promptly address this issue to ensure it doesn't recur in the future. We understand the importance of a good night's sleep, and we're truly sorry for any inconvenience you faced.If your travels bring you back to our area, we would be grateful for the opportunity to make it up to you with a more comfortable and enjoyable stay.Warm regards,Microtel Tuscaloosa

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Microtel Tuscaloosa Team on 4 Nov 2023
Dear Laurie,Thank you for your perfect rating! We're absolutely delighted to hear that you had a flawless 5/5 experience during your stay with us.Your satisfaction is our utmost priority, and we're overjoyed to know we could meet and exceed your expectations. We can't wait to welcome you back for another outstanding stay in the future.If there's anything specific that made your stay exceptional, please don't hesitate to share. Your insights help us ensure every guest experience is as wonderful as yours.Warm regards,Microtel Tuscaloosa