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Ulasan untuk Fairfield Inn & Suites Twentynine Palms-Joshua Tree National Park

2.5 out of 5
Fairfield Inn & Suites Twentynine Palms-Joshua Tree National Park
6333 Encelia Avenue, Twentynine Palms, CA

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 663 dari 1000 ulasan" "
Penilaian 8 - Bagus. 253 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 51 dari 1000 ulasan" "
Penilaian 4 - Buruk. 17 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 1000 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Tammy

Bepergian bersama teman
Tidak Disukai: Staf & layanan
The tv didn’t work. No mention of WiFi from anyone, so unable to connect. The eggs at breakfast were so salty, they were horrible. The breakfast attendant was kind of rude. Just pushed her way into doing stuff. It was busy, but come on. The parking lot has cracks everywhere. Trying to pull a suitcase is challenging. I asked to verify the charges before I left and the clerk was rude. You used Expedia, they’ll send you a receipt. I didn’t ask for a receipt, I asked about extra charges. Then she said, there shouldn’t be any. She didn’t or wouldn’t check. They also charge you to park in the cracked and accident waiting to happen parking lot. Will not stay again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 13 Mei 2024
Dear Valued Guest, We are sincerely sorry that we failed to meet your expectations. We have shared your comments with the hotel ownership and management.

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They only had one cart available to haul I luggage and had to wait 20 minutes for a guest to return it after he used it
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 5 Mei 2024
Dear Valued guest, We are sorry that you had to wait for a luggage cart to become available.

10/10 Sangat Bagus

sofie

Disukai: Fasilitas
Amazing
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 1 Mei 2024
Dear Valued Guest, We are pleased that you enjoyed your stay. We hope that if you ever return to the area you will stay again.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan
Room was very nice, clean and safe.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 28 Apr 2024
Dear Valued Guest, Thank You for telling us about your experience.

10/10 Sangat Bagus

Emmett, Burbank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Nice hotel for the area
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 24 Apr 2024
Dear Valued Guest. Thank you! We are pleased that you enjoyed your stay.

8/10 Bagus

Carl

Bepergian bersama teman
Nice facility, large room, quiet location. Complimentary breakfast was very good and it had two waffle makers. Charging for parking was a bit tacky. I can see hotels charging for parking if the hotel is in a high rent area like Manhattan NYC or downtown LA, but in Twentynine Palms? That’s ridiculous.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairfield Inn &Suites pada tanggal 17 Apr 2024
Dear Valued Guest, We have shared your comments with the hotel ownership.

8/10 Bagus

Christel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Air conditioning was very loud in the room.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 6 Apr 2024
Dear Valued Guest. We want to apologize for the loud A/C unit. We have alerted our maintenance dept, so they can attend the issue to ensure that is not disturbing guests sleep.

8/10 Bagus

Catherine

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 21 Feb 2024
Thank you!

8/10 Bagus

Nien Fei

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 17 Feb 2024
Thank you for taking the time to tell us about your stay. We are pleased to hear that you enjoyed your stay. We hope if you ever return to Jousha Tree, you will stay again.

10/10 Sangat Bagus

Nell

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 8 Feb 2024
Thank You!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mona at the front desk was really helpful. A clean spot. Quiet stay near the park! Decent breakfast
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 29 Jan 2024
Thank You!

10/10 Sangat Bagus

Paulomi

Bepergian bersama teman
Disukai: Fasilitas
It’s a wonderful Hotel, very nice staff, and located in the town 29 Palms, and just 5 miles from Joshua Tree National Park- North entrance. There’s lots of great restaurants nearby, and we had late lunch at a Wonderful Mexican restaurant Enchada, huge portions and great margaritas!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 26 Jan 2024
Thank you!

10/10 Sangat Bagus

Jerome

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 17 Jan 2024
Thank You!

10/10 Sangat Bagus

Kelsey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Fairfield Inn & Suites pada tanggal 17 Jan 2024
Dear Valued Guest,Thank You!

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a nice, safe, clean option for our stay in Joshua Tree.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn & Suites pada tanggal 17 Jan 2024
Dear Valued Guest,Thank you!

4/10 Buruk

Maria

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Used bed sheets and a lot of bird turd
Breakfast here is not spectacular with less options than at other hotels but does feature hot items: scrambled eggs, a meat option, salty Jimmy Dean breakfast sandwiches, and oatmeal. The poor attendant was overwhelmed by the crowd - I found a near empty buffet at 7:40am. There weren't even enough utensils. One attendant for the busy holiday is not good for guests. The bed was not uncomfortable. However, I noticed on my first night that the bedding, including the pillows, on one side of the bed was wrinkled as if slept on, had stray hairs and one crumb (it looked like a dried grain of cooked rice). The other side was nice and smooth just like what I would expect of a bed with fresh sheets and pillow cases. Maybe housekeeping thought the prior guest didn't use the bed enough to warrant changing the sheets. I just slept on the fresher side, but this really shouldn't happen. The "gym" was much smaller than the size of my guestroom and had two treadmills and an elliptical. There is a side entrance with pigeons sitting on the lights just above the door. The doormat was covered in bird turd, and the pigeons go crazy when you open the door - use other side entrances. The hotel did not clean the turd during my stay. A fresh pile joined the one I hopped over on the first night. I travel a lot and love staying in less swanky hotels that cater to business travelers. To its credit, the hotel was quiet for sleep. However, this was the ickiest hotel experience I've had in a long time.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 31 Des 2023
Dear Valued Guest, We appreciate you taking the time to tell us about your stay. We want to apologize for the bed not appearing to be fresh. We have shared this with our housekeeping management team. As for the pigeon mess, we have shared this with our maintenance team. We would also like to apologize for the breakfast not being fully stocked for our guests. We hope that if ever in this area again you will give us a second chance.

8/10 Bagus

Jay

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Overall good. Breakfasts in the morning are identical each morning. Parking fees came as a surprise seeing $10 charged per night stay. But otherwise good location and proximity to the Joshua Tree National Park North Entrance.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 30 Des 2023
Thank you!

2/10 Sangat Buruk

Vikram

Tidak Disukai: Staf & layanan
The breakfast was sad. No knives, no forks, no yogurt, the sandwiches ran out, then the milk ran out. Many people crowding around the serving area the minute food was brought over. Hotel also charged for parking even though this is in the middle of nowhere with lots of parking. Premium rates for glorified camping.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 30 Des 2023
Dear Valued Guest, We apologize for failing to meet your expectations and for that we are truly sorry.

10/10 Sangat Bagus

Taylor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is the best option for a base in Twentynine palms to explore Joshua Tree National Park. It has friendly staff, convenient parking, nice rooms, and complimentary breakfast each morning.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 30 Des 2023
Thank you!

2/10 Sangat Buruk

Jens Helby

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 25 Des 2023
Thank you for your comments.

6/10 Cukup Baik

Lien-Chao

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 25 Des 2023
Thank you for your feedback on your stay.

8/10 Bagus

YURI

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
방 크기가 널찍해서 쾌적합니다. 침대도 푹신한 편인데 저는 만족스러웠습니다.프론트 직원분도 친절하시고 전반적으로 만족하는 숙소였습니다.조슈아트리 국립공원 이용하기에 편리했고 근처에 맛있는 식당도 많구요, 조식은 별로긴 해요. 오렌지주스 제대로 공급해주세요.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 21 Des 2023
Dear Valued Guest, Thank you for telling us about your stay. We are pleased that you enjoted your stay.

10/10 Sangat Bagus

Bill

Bepergian bersama teman
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 15 Des 2023
Thank you!

8/10 Bagus

Cardiel

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn pada tanggal 15 Des 2023
Thank you.

8/10 Bagus

Constance

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Fairfield Inn & Suites pada tanggal 12 Des 2023
Dear Valued Guest, Thank you.

10/10 Sangat Bagus

Guadalupe

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan November 2023
Tanggapan dari Fairfield pada tanggal 6 Des 2023
Thank you!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
unpleasant experience because short-staffed
Overall experience was not great for this pre-Thanksgiving trip. Several issues: 1) the hotel was very short-staffed, even though they knew ahead of time that it was fully booked. 2) There was "free breakfast" but by 8:30am they had run out of everything so 30+ guests were all waiting around to find a staff member to ask if they were going to replenish the food and the utensils and cups. 3) For my room, the shower never got hot enough for me to have a satisfying shower each night. 4) Just like others have mentioned, the walls are thin and you could hear conversations from the next room and people in the hallways very clearly. On the positive side, 1) all the hotel staff were all really friendly once you could find them, 2) free parking and free breakfast (albeit just toast and orange juice because they ran out of everything else) was still pretty nice, 3) the location is great, next door to Grocery Outlet and only a 5-min drive to the Joshua Tree National Park North Entrance.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Fairfield Inn & Suites pada tanggal 30 Nov 2023
Dear Valued Guest. We have shared your comments with the breakfast staff and the hotel management team who join me in saying that we are truly sorry that we failed in meeting your expectations.

10/10 Sangat Bagus

HYE RAN

Menginap 1 malam pada bulan November 2023
Tanggapan dari Fairfield Inn pada tanggal 15 Des 2023
Thank you!

10/10 Sangat Bagus

Marta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Best option around town. There was a buzzing sound outside the building that we could hear from inside our room. Not the quietest.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Fairfield pada tanggal 25 Nov 2023
Dear Valued Gues, We are pleased that you enjoyed your stay. We do apologize for the buzzing sound.

10/10 Sangat Bagus

Meredith, San Antonio

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in and check out were quick and staff was very friendly. Room was older, but very clean. SUPER comfortable mattress and pillows. You can hear the people talking in the rooms on the other side of the wall; we heard loud snoring from the other room all night. But staff can’t help thy. The lady preparing breakfast was an incredibly hard worker. We were very pleased with our stay and would highly recommend to others.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Mona pada tanggal 17 Nov 2023
Thank you for telling us about your stay. We are pleased that you enjoyed your stay. We do apologize for the neighbors snores.

4/10 Buruk

Susan

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The location was convenient for the venue of our daughter's wedding. Unfortunately, the hotel itself is very old, with old worn out furniture and a lumpy bed. With taxes we paid $327.65 per night which would have been fine if this was a typical Marriott.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Mona pada tanggal 15 Nov 2023
Thank you for taking the time to tell us about your stay. We have shared your comments with the ownership.

8/10 Bagus

James H

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Mona pada tanggal 15 Nov 2023
Thank you.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice room. The breakfast service was a little slow but we were told they were short staffed. We understood.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Mona pada tanggal 15 Nov 2023
Thank you.

10/10 Sangat Bagus

Nancy

Menginap 4 malam pada bulan November 2023
Tanggapan dari Fairfield pada tanggal 6 Des 2023
Thank you!

10/10 Sangat Bagus

Dundy, Schaumburg

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the service👍
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Candace pada tanggal 1 Nov 2023
Thank you for taking the time to review our hotel. Hope to see you again soon!

8/10 Bagus

LELANI, GARDEN GROVE

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Close to the Joshua Tree National Park it’s good location to rest for a night if you’re planning to stay 1-2 days . Location wise close to Cabazon outlets and the Morongo casino. It’s an hour to Palm spring . Breakfast choices that not many I wish they could have more.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Mona pada tanggal 13 Okt 2023
Thank you for sharing your experience with us. We have shared your comments with our breakfast staff.

10/10 Sangat Bagus

Wayne

Menginap 2 malam pada bulan September 2023
Tanggapan dari Mona pada tanggal 21 Okt 2023
Thank you!

10/10 Sangat Bagus

Thomas, Palm Coast

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bad odor. Smelled like raw sewage.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Mona pada tanggal 30 Sep 2023
We appreciate you taking time to tell us about your stay. We do apologize for the odor while we are making repairs on our sanitation system.

6/10 Cukup Baik

maria c b m

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan September 2023
Tanggapan dari Mona pada tanggal 16 Sep 2023
Greetings, Thank you for taking the time to tell us about your stay. We apologize that we did not meet your expectations during your stay. We hope that you will give us a second chance if you return to Twentynine Palms in the future,

10/10 Sangat Bagus

Jesse

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Mona pada tanggal 5 Sep 2023
Thank you. We hope that you will stay again.

10/10 Sangat Bagus

RAVINDRA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pretty quiet.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Mona pada tanggal 4 Sep 2023
Thank you for telling us about your stay. We are pleased that you found our hotel to be quiet.

6/10 Cukup Baik

Nancy

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Hotel needs to completely revamp breakfast.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mona pada tanggal 2 Sep 2023
We appreciate all guest feedback. We have discussed your comments with our breakfast staff.

10/10 Sangat Bagus

Ty, Mount Vernon

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mona pada tanggal 9 Sep 2023
We are pleased that you enjoyed your stay. We hope that if you come back to Jousha Tree National Park, you will stay with us again.

8/10 Bagus

Brett

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mona pada tanggal 14 Agu 2023
Thank you for your feedback. We hope that in the future you will stay with us again.

10/10 Sangat Bagus

Dante

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Stayed in this hotel for 3 nights. The rooms are large, clean and the beds are good. Supermarkt across the street and Joshua Tree NP within 10 minutes. I can only recomment this hotel to eveybody who is looking for the perfect hotel to stay when visiting Joshua Tree NP.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Alison pada tanggal 9 Agu 2023
Thank you so much, Dante, for the fabulous review! We aim to provide clean and comfortable accommodations along with great service. We appreciate your recommendation and look forward to seeing you again.Alison

10/10 Sangat Bagus

Lydia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The person at check-in was really sweet and helpful and the amenities are lovely. Lots of bugs in the pool though.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Alison pada tanggal 9 Agu 2023
Thank you for completing the survey and scoring the hotel and our front desk agent with high marks. I do, however, apologize for the pool issues that you experienced. We hope you stay with us again.

6/10 Cukup Baik

Jeff, Riverside

Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The staff were great, and the rooms are clean. However, the walls are paper thin. You will hear everything within 5 or 6 rooms. I heard both sides of a phone conversation coming from a room near mine. I also enjoyed waking up to a horrible screeching noise at 3am that might have been in the pipes. This property needs a little work.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Alison pada tanggal 9 Agu 2023
Thank you for completing the survey. I am so sorry to hear that your stay was not as enjoyable as expected. We will be renovating the hotel in the near future to improve our overall product. I do hope you will give us another chance to wow and delight you.Sincerely,Alison

8/10 Bagus

Arild

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Vi koste oss, alle var veldig hyggelige.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Alison pada tanggal 9 Agu 2023
Thank you for completing the survey.

10/10 Sangat Bagus

Elyssa

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Alison pada tanggal 9 Agu 2023
Thank you for the great score! Please come back to visit again soon.

10/10 Sangat Bagus

thomas

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Alison pada tanggal 9 Agu 2023
Thank you for the great survey score. We strive to earn your loyalty and hope you return soon.