Thank you, we were happy to host you and your family. We hope to see you again.

Thank you, greatly appreciated!

Thank you, greatly appreciated!

Thank you, greatly appreciated! We hope to see you again.

Thank you, greatly appreciated. We will have our team look at the shower head issue. We hope to see you again.

Thank you, greatly appreciated! We hope to see you again!

Thank you, greatly appreciated! We hope to see you again

Thank you for your kind review. We hope to see you again.

Thank you, greatly appreciated!

Thank you, greatly appreciated!

Hello, Thank you for sharing about your experience. We are sorry about the short time the elevator was down. Our staff did the best they could regarding the situation and providing an alternate upgraded room on the first floor for the evening and helping move your items. Unfortunately the first floor rooms were already reserved for that next night which is why we couldn't make the move permanent once the elevator was up. Thank you again for staying with us. We will continue to work hard to improve and provide quality service for our guest.

Thank you for sharing about your experience. We are sorry that your check in experience did not go well. The 150.00 incidental is required for all third party reservations as they are not covered by the 3rd parties. This charge is disclosed under hotel policies on the websites.

Thank you, greatly appreciated!

Thank you for sharing regarding your stay. We are sorry if your stay did not meet your expectations. We will have maintenance address the issues in the room. We have addressed the gym issue and resolved them. Because of our contract with the third-party sites like these, we cannot provide a full receipt of your stay as you paid them for the room. The receipt would come from them. We can provide a receipt for anything you paid us directly such as purchases from the pantry as an example. We will continue to work hard to improve and provide quality service for our guest.

Thank you, greatly appreciated. We hope to see you again.

We are sorry that your stay did not go as well as we would like. We will address these concerns.

Thank you, greatly appreciated!

Thank you for taking the time to share about your experience. We were happy to see that you enjoyed your stay. We will continue to work hard to improve and provide quality service for our guest.

I'm sorry your stay did not go well. We invite you to contact us directly so we may learn what did not go well for you.

Hello Juan,Thank you for your review and for choosing our hotel.

Thank you for sharing about your experience. We would like to apologize for the confusion during check in. We are currently training new staff and will work hard to get everyone up to speed as quickly as possible. Unfortunately because this was a third party pre paid reservation we could honor the discount request. If you would like to use discounts like Triple A or a local university rate, you would need to contact the hotel directly as third party sites are not able to offer those and we can't change their rate once the reservation is made. We will continue to work hard to improve and provide quality service for our guest.

Thank you, greatly appreciated.

Thank you for taking the time to share about your experience. We would appreciate the opportunity to speak to you directly about what we could do to improve and make our guest's experience great. We're sorry if we were unable to meet that level for you. We will continue to work hard to improve and provide quality service for our guest

Thank you for taking the time to share about your experience. We would like to apologize if your visit didn't meet your expectations. We invite you to contact us at the property to help us better understand the issue and make the necessary adjustments. We will continue to work hard to improve and provide quality service for our guest.

Hello, Thank you for taking the time to share about your experience. I have looked at the Expedia reservation and the amount on the registration match the amount that you paid on site. If you have a different quote from Expedia, would you share that with us so we can look into the issue. We will continue to work hard to improve and provide quality service for our guest.

Thank you, Greatly appreciate it.

Thank you greatly appreciated!

Thank you, greatly appreciated

Thank you, greatly appreciated!

Thank you for the nice comments. I would like to invite you to contact us directly if you would like to discuss any issues you had. We will continue to work hard to improve and provide quality service for our guest.

Thank you for taking the time to share about your experience. We are sorry that we were not able to meet your expectations. we will continue to work hard to improve and provide quality service for our guest.

I want to apologize for the inconvenience of your stay and experience with us at Staybridge Suites in Tyler.It is our goal to make each guest as comfortable and "at home" as possible.Your feedback is extremely valuable to us as it allows us to grow and improve in areas we may lack.I hope you will give us another opportunity to show that your previous experience was an exception.

We are glad to hear your experience with us at Staybridge Suites in Tyler was a positive one.Your feedback is valuable to us and we hope to see you again in the future.

We are pleased to hear your stay with us met your standards! We hope you will give us the opportunity to serve you again in the future.

Thank you, greatly appreciated.

We are glad to hear your experience with us at Staybridge Suites in Tyler was a positive one! Your feedback is valuable to us and we hope you will allow us the opportunity to serve you again in the future.

Thanks for the great review. Greatly Appreciated,

Thanks for the great review. Greatly Appreciated,

We are glad to hear your stay with us was a positive one!We hope to see you again in the future.

Thanks for the great review. Greatly Appreciated,

We are sorry for any inconvenience your experience with us at Staybridge Suites may have caused you. We hope you will give us the opportunity to show you that your experience was an exception.

We are so glad your stay with us at Staybridge Suites was a positive one! We hope you will give us the opportunity to serve you again in the future.

We are so glad your experience with us at Staybridge Suites was a positive one! We hope you will give us the opportunity to serve you again in the future.

Thanks for the review. Greatly Appreciated,

We are glad your experience with us at Staybridge Suites met up to your standards! We hope to see you again soon.

We are so glad your experience with us at Staybridge Suites was a positive one! We hope you give us the opportunity to serve you again soon.

We are so glad your experience with us at Staybridge Suites was a positive one! We hope you will give us the opportunity to serve you again in the future!

Thank you for your feedback. We are glad your experience with us at Staybridge Suites met your expectations and we hope to see you again soon!

I'm sorry your experience with us at Staybridge Suites didn't meet the mark. We value your feedback as it allows us to grow and improve in areas we lack! We hope to see you again soon and give us a chance to show that your mediocre stay was an exception.

We are glad your experience with us at Staybridge Suites was a positive one! Your feedback is important to us as it allows us to grow in areas we lack and thank you for being understanding as we are in the process of getting the hotel where it needs to be. We hope to see you again soon!